ServiceNow Process Mining vs. TaskMap Comparison


ServiceNow Process Mining ServiceNow	TaskMap Harvard Computing Group	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products Shoplogix Smart Factory Platform Shoplogix is a smart, scalable platform trusted by manufacturers worldwide for over 20 years. It transforms real-time machine and production data into actionable insights, helping teams uncover hidden losses and drive rapid ROI. Features include intuitive visual dashboards, integrated analytics, and real-time alerts for fast, informed decisions. Shoplogix connects to any machine type, tracking downtime, scrap, throughput, and setup stages. Operators and managers can quickly spot issues, launch action plans, and improve efficiency on the fly. With built-in continuous improvement tools and seamless scaling from one line to multi-plant operations, Shoplogix empowers your team to eliminate bottlenecks, boost OEE, and achieve lasting operational excellence. 19 Ratings Visit Website Insightful Insightful is a Work Intelligence platform that helps organizations understand how work actually happens across people, processes, and AI, so they can improve performance, optimize workflows, and reduce operational waste. 1. Workforce Analytics: Measure workforce productivity, utilization, and performance 2. Workflow Optimization: Identify bottlenecks, eliminate inefficiencies, and optimize workflows 3. Work Intelligence: Measure AI adoption, usage, and ROI of your AI investments With Insightful, you can: • Understand how work happens across teams, processes, and AI • Spot drops in utilization and output early • Track AI adoption, usage, and business impact • Create a custom layout with widgets to see the metrics most relevant to your role • See where work slows, stalls, or creates rework across workflows • Compare performance across teams, roles, or locations • Use real activity data to review work and resolve disputes • Automate time tracking and reporting 707 Ratings Visit Website Evocon Trusted by manufacturers worldwide, Evocon is a simple and easy-to-use OEE software that helps manufacturing companies improve their production efficiency and reduce waste. The system enables automated data collection, real-time data visualization, downtime tracking, bottleneck identification, and performance monitoring. With Evocon, you get all the tools you need to improve OEE and understand what is actually going on in your production processes. 97 Ratings Visit Website MuukTest Are bugs slipping through your QA process and frustrating your customers? Catching issues early shouldn’t mean overwhelming your team with time-consuming tests. With MuukTest’s AI-driven platform, growing engineering teams reach 95% end-to-end test coverage in just 3 months, delivering quality at speed. By leveraging AI, our QA experts rapidly design, manage, and maintain comprehensive E2E tests for web, mobile, and API applications on the MuukTest platform. Within 8 weeks, we deliver full regression coverage, followed by exploratory and negative testing to uncover hidden bugs and expand test scenarios. We also proactively identify and address flaky tests and false results to ensure the reliability of your tests. Testing early and often allows you to detect bugs in the early stages of your development lifecycle, reducing the burden of technical debt down the line. 34 Ratings Visit Website Epicor Advanced MES Epicor Advanced MES is a manufacturing execution system that is suited to plastic molders, repetitive manufacturers and those with an assembly process involving multiple machines. It is designed to help floor operators to monitor and optimize their plant operations. Advanced MES helps manufacturers monitor and control production with real-time plant and machinery information. The system enables users to identify inefficient resource allocations to find new capacity within the business. It also helps track machine downtime and record scrap and material waste throughout the production process. The software provides real-time production visibility, scheduling, process monitoring, and performance reporting. Users can access production details and operational metrics to support informed decision-making. Maintenance teams can also access machine condition information to help plan preventive maintenance activities. Advanced MES offers integration capabilities that connect production information with ERP, accounting, manufacturing estimating, and other business systems. 31 Ratings Visit Website Interfacing Integrated Management System (IMS) Interfacing’s Integrated Management System (IMS) is an AI-powered platform that unifies BPM, QMS, Document Control, and GRC into one platform. Organizations use IMS to model and automate processes, control documents, manage risks, and maintain regulatory compliance with full traceability and audit readiness. Built for highly regulated sectors such as aerospace, life sciences, finance, and government, IMS provides real-time visibility, automated workflows, and AI-driven insights that improve quality and reduce operational risk. The platform is ISO 27001 certified and fully validated for 21 CFR Part 11, making it suitable for mission-critical environments requiring strong governance, security, and control. IMS also includes low-code automation, process mining, audit management, training tracking, CAPA workflows, and dashboards to help teams streamline operations and continuously improve. AI strengthens governance, improves accuracy, and reinforces regulatory control. 66 Ratings Visit Website CloudZero CloudZero is the leader in proactive cloud cost efficiency. We enable engineers to build cost-efficient software without slowing down innovation. CloudZero's next-generation cloud cost optimization platform automates the collection, allocation, and analysis of cloud costs to uncover savings opportunities and improve unit economics. We are the only platform that enables companies to understand 100% of their operational cloud spend and take an engineering-led approach to optimizing that spend. CloudZero is used by industry leaders worldwide, such as Coinbase, Klaviyo, Miro, Nubank, and Rapid7. 66 Ratings Visit Website Edgefinity IoT Edgefinity IoT is an enterprise RFID and real-time tracking platform designed to give organizations greater visibility and control over their operations. The platform connects RFID readers, sensors, and other IoT devices to automatically identify, locate, and monitor assets, inventory, work-in-process, tools, equipment, and personnel. With configurable workflows, real-time alerts, facility maps, reporting, and a powerful rules engine, Edgefinity IoT turns RFID data into actionable information. Organizations can use the platform to automate inventory tracking, monitor asset movement, improve manufacturing workflows, manage safety and mustering, verify shipments, and create alerts when important events occur. Hardware-agnostic and available for cloud or on-premise deployment, Edgefinity IoT can scale from a focused RFID application to an enterprise-wide visibility solution spanning multiple facilities and workflows. 6 Ratings Visit Website Monitask Employee monitoring application for businesses of all sizes. Tracks productivity for in-office, remote, and hybrid workers. Provides analytics and data on how to improve your team. Keeps your team accountable. World-class security. Captures websites visited, unproductive time, screenshots, fake activity, and more. Features: • Time Tracking: Automatic clock in/out for accurate work hour logging • Screenshot Capture: Random or interval-based for work verification • Activity Monitoring: Tracks web and application usage • Real-time Dashboards: View ongoing projects and tasks • Stealth Mode: Discreet monitoring option Functionality: - Provides insights into work processes and productivity - Identifies inefficiencies and optimizes workflows - Maintains employee privacy while offering employer oversight Stealth Mode allows silent monitoring, capturing natural work behaviors and maintaining productivity standards. 358 Ratings Visit Website AlisQI AlisQI is a modular, cloud-based Quality Management platform for process and batch manufacturers who want to reduce firefighting, improve predictability, and stay compliant by default. Unlike traditional EQMS platforms that were built around documents and later adapted for analytics, AlisQI was designed from the start as a data-first system. Quality, lab, and production data are structured and connected in one operational backbone. That foundation now enables practical AI capabilities inside daily workflows. Manufacturers can automatically extract data from diverse supplier COAs without predefined templates, generate structured digital forms from existing files or plain language, query their QMS conversationally, and detect recurring incident patterns across sites. Core modules include Document Control, Training, Deviations, CAPA, Audits, Risk Management, Supplier Quality, SPC, and EHS, supported by targeted out-of-the-box Solvers that address specific operational problems. 108 Ratings Visit Website
About Optimize business processes. Uncover trends and patterns using in-platform process mining. Get deep insight into processes to understand the root cause of how and why issues occur. View and analyze team performance across your organization and improve workgroup results. Streamline work by uncovering and removing redundant tasks and bottlenecks in business processes. Drive service excellence with an easy visual map for mining real-time process performance. Uncover hidden inefficiencies with the push of a button using process data. See a visual representation of process flows to identify bottlenecks and make improvements quickly. Optimize processes fast with AI-powered analysis to detect undesired process behavior. Establish greater regulatory compliance by proactively identifying process deviations and anomalies.	About TaskMap® Business Process Mapping Software has been designed to meet the growing demand for a simple,affordable way to document and implement processes. Other business process mapping tools are too complicated and disorganized to present enough detail to properly convey every step of a process. Process maps created with TaskMap allow for details regarding individual Tasks (Responsible Roles, Guidelines, Resources, Time, Sub-processes, etc) to be presented on every Task in a neat and organized manner. TaskMap makes documenting your business processes so simple, anyone can do it. This enables process owners to document their own processes, putting the power of change in the hands of the real expert. After all, who knows the job better than the person who actually performs it.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies searching for a process mining tool solution to increase workplace productivity through automation and smart solutions	Audience Workflow Management platform for businesses
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $249 one-time payment Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information ServiceNow Founded: 2003 United States www.servicenow.com/products/process-mining.html	Company Information Harvard Computing Group Founded: 1994 United States www.taskmap.com
Alternatives IBM Process Mining IBM	Alternatives Workfellow
mpmX	Microsoft Power Automate Microsoft
Vertical Bar	Nintex Process Platform Nintex
LANA Process Mining LANA	IBM Blueworks Live IBM
Threadseer Wittenauer Software View All	UiPath View All
Categories Process Mining Supported	Categories Process Mining Supported Workflow Management Supported
	Show More Features Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Supported Configurable Workflow Supported Customizable Dashboard Supported Document Management Not Supported Forms Management Not Supported Graphical Workflow Editor Not Supported Mobile Access Supported No-Code Not Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported
Integrations MyEnroll360 Supported View All 1 Integration	Integrations MyEnroll360 Not Supported
Claim ServiceNow Process Mining and update features and information Claim ServiceNow Process Mining and update features and information	Claim TaskMap and update features and information Claim TaskMap and update features and information