Service Fusion vs. dispatchGate Comparison


Service Fusion	dispatchGate Dispatch Management Solutions	+	+
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About Easy, powerful, and mobile, Service Fusion is a complete field service management software solution that enables field service businesses to easily create, schedule, and assign jobs in under 60 seconds. It provides work order entry, dispatch, scheduling, and invoicing technology for a wide range of businesses, including HVAC, plumbing, electrical, IT and many more. With no per user fees and no contracts, Service Fusion is one of the affordable platforms on the market today.	About Ideally suited for field service dispatching, couriers, security, plumbers, electricians and maintenance workers. Allows job entry with customisable fields and quick selection drop down lists. It is capable of real time job dispatching to mobile devices and provides easy management of jobs with automated status changes. Desktop or Web Dispatcher is the highly configurable command centre to manage all jobs. The background processor for maintaining communications with mobile devices and automate tasks. Web based FieldAgent allows users to see and update their jobs in the field. dispatchGate can be customised to your requirements to suit your business needs. dispatchGate Dispatcher manages all your jobs from one screen allowing you to easily monitor the progress of each job. It runs directly off the dispatchGate Engine. dispatchGate Engine is the system that runs the dispatchGate suite of software.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Small to mid-sized field service companies in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.	Audience Couriers, security, electricians and maintenance workers in need of a field service dispatching solution to optimize the management of jobs
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $99.00/month Starter - $99 per month Starter+ - $199 per month Pro - $349 per month Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Supported
Company Information Service Fusion Founded: 2013 United States www.servicefusion.com	Company Information Dispatch Management Solutions Founded: 2018 New Zealand www.dispatching.co.nz/
Alternatives BlueFolder	Alternatives Spoke Dispatch Spoke
ThermoGrid ECI ThermoGrid	Visual Dispatch Senarc Systems
ServiceWorks Service Works	Dispatch Science
Smart Service My Service Depot	Crimestar CAD Crimestar
FieldEdge Xplor View All	ARMS Computer Aided Dispatch End2End View All
Categories Appliance Repair Supported Field Service Management Supported HVAC Supported Locksmith Supported Plumbing Supported Service Dispatch Supported Tradesman Job Management Supported Transportation Dispatch Supported Work Order Supported	Categories Transportation Dispatch Supported
Transportation Dispatch Features Billing & Invoicing Supported Computer Aided Dispatch Supported Customer Database Supported Emergency Dispatch Not Supported Fuel Management Supported Mileage Tracking Supported Order Management Supported Routing Supported Scheduling Supported Vehicle Tracking Supported Show More Features Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Locksmith Features Billing & Invoicing Supported CRM Supported Dispatch Management Supported GPS Tracking Supported Inventory Management Supported Mobile Access Supported Payment Processing Supported Scheduling Supported Work Order Management Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Not Supported Contract Management Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Not Supported Scheduling Supported Self Service Portal Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Tradesman Job Management Features Contract Management Supported Customer Database Supported Dispatch Management Supported For Builders Supported For Electricians Supported For Field Service Businesses Supported For HVAC Supported For Plumbers Supported For Roofers Supported Invoicing Supported Job Tracking Supported Payments Supported Quoting Supported Reporting Supported Scheduling Supported Time Tracking Supported Work Order Features Contract Management Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Preventive Maintenance Supported Quotes / Estimates Supported Recurring Appointments Supported Routing Supported Scheduling Supported Task Management Supported	Transportation Dispatch Features Billing & Invoicing Not Supported Computer Aided Dispatch Not Supported Customer Database Not Supported Emergency Dispatch Not Supported Fuel Management Not Supported Mileage Tracking Not Supported Order Management Not Supported Routing Not Supported Scheduling Supported Vehicle Tracking Not Supported
Integrations Asset Integrity Hub (AIH) Supported Axis LMS Supported Broadly Supported Enzy Supported Google Calendar Supported Microsoft Outlook Supported Nexa Supported QuickBooks Online Supported QuickBooks Online Advanced Supported RealWork Supported Sameday Supported Upper Supported XAPP AI Supported pulseM Supported Show More Integrations View All 14 Integrations	Integrations Asset Integrity Hub (AIH) Not Supported Axis LMS Not Supported Broadly Not Supported Enzy Not Supported Google Calendar Not Supported Microsoft Outlook Not Supported Nexa Not Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported RealWork Not Supported Sameday Not Supported Upper Not Supported XAPP AI Not Supported pulseM Not Supported Show More Integrations
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