ShareFile

ShareFile

Progress Software
4.6 out of 5 stars
SendSafely ShareFile

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SendSafely:

About

SendSafely is an end-to-end encryption platform for exchanging sensitive files and data with customers, partners and vendors. Recipients don’t need an account or software. They verify with a PIN code and open items in any browser. Encryption happens in the browser using a split-key model, so SendSafely never holds the full key to your data. Admins get SSO, SCIM provisioning, audit logs and custom branding. Pre-built integrations add encryption to Zendesk, Salesforce, Fin, Freshdesk, Outlook, Gmail and Slack. Dropzones collect files from customers through forms and portals. SendSafely Halo secures sensitive data shared with AI support agents, and the SendSafely MCP server lets AI agents send and receive encrypted files. Build your own integrations with the REST API and SDKs for JavaScript, Python, Java and .NET. SOC 2 Type II audited. Supports HIPAA, PCI DSS, GDPR and CCPA compliance.
ShareFile:

About

Progress® ShareFile® is an AI-powered document collaboration platform designed to help businesses run client work from start to finish—securely, efficiently and with less friction. Built for organizations that handle sensitive information—such as accounting, legal and financial services—the ShareFile platform goes beyond traditional file transfer tools to support a more connected, end-to-end client experience. From document collection and collaboration to approvals, e-signatures and secure storage, ShareFile software unifies the key stages of client work in a single, secure platform. By unifying people, processes and data into a single platform, ShareFile software helps reduce tool sprawl, simplify workflows and enables teams to scale client work without increasing complexity. Benefits can include: faster turnaround times, improved client satisfaction and stronger business outcomes.
SendSafely:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ShareFile:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported
SendSafely:

Audience

For users needing an end-to-end encryption platform to send items in a secure system
ShareFile:

Audience

Companies of all sizes
SendSafely:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
ShareFile:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
SendSafely:

API

Offers API Supported
ShareFile:

API

Offers API Not Supported
SendSafely:

Screenshots and Videos

ShareFile:

Screenshots and Videos

SendSafely:

Pricing

$120/month
Team $120/mo 5 users
Business $232/mo 8 users
Enterprise Custom Pricing
Free Version Not Supported
Free Trial Supported
ShareFile:

Pricing

$16.50 per month
3 users minimum
Free Version Not Supported
Free Trial Supported
SendSafely:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ShareFile:

Reviews/Ratings

Overall 4.6 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.5 / 5
support 4.3 / 5
ShareFile:

Pros & Cons from Real Users

Pros

  • It is the security of all our data in a much more immediate way, that it is based on the cloud gives us confidence and the necessary storage to upload all our documents. It is a totally confidential and personalized system; we can create our own useful and unique workspace that allows us to customize in detail adjusting the options to our work requirements. Having access from any device has opened the doors and a million possibilities for each member of the work team to access the application and exchange or receive files properly, without any type of limitation or sending capacity. It allows us to classify the documents to maintain order and organization in all our work, separating by areas, making it much more comfortable for us to search through filters or mobilize the documents. It allows us to store data, everything we want to keep safe Citrix will do it through encryption, we know that it is 100% committed to security and that absolutely everything will be in the cloud under coverage, so if we need to store something immediately, we send it to Citrix and its protection will be assured. In Citrix ShareFile we store the entire database of our clients, we can transfer each data, organize and categorize and thanks to the security that it provides us, I know that the data of each of our clients will always be safe.
  • For our organization, Sharefile has been of complete benefit because it is perfect for making important and confidential contracts relying completely on the anti-hacking security it offers. Similarly, it has partnerships and integration with Office formats that makes it easy to synchronize and store files in the cloud to share with any employee who has access to the account.
  • Simple to manage. Simple for end my users to use. Simple for my users to use with their clients. Can layer security as deep as you want.
  • It has a good integration alliance with Office and allows us to work collaboratively with all the files we have synchronized without exception. Likewise, it is useful for sharing elements to manage confidential contracts with the security that the platform provides and avoids hacking or information leaks.
  • With Sharefile all our information stored in the cloud can be easily accessible, and we can create, in addition to our own folders for purely personal use, a file box for files that we do not need at the moment, but in the long term, and a trash, with files that eventually will be deleted.

Cons

  • I find the integration with other important platforms of which I would like to guarantee the storage of data that I contain there but I have not been able to due to its lack of integration solidity. We had billing automatically and when we wanted to make some adjustments at the time it was difficult for us to do this and we had to contact support to solve it, being able to configure it on our own would be much better and more efficient. Managing the permissions is not that comfortable either, many times we need to adapt the permissions so that several colleagues are also administrators, and it is cumbersome to add them one by one as we want. It has not been an error or nothing else has happened to us, but we receive constant notifications that the system is being updated and we do not know why, why it is so constant or if it is an error. We do believe it is important that the interface be expanded with new and better tools that give us a much broader and more solid user experience when it comes to sharing, editing, and organizing files. Sometimes we find that it does not synchronize in real time, which interferes with our work, we must update many times until new data or documents appear. I think there are a couple of important points that I truly believe that if they are improved, it can make Citrix a perfectly safe and comfortable place to store each of our important data.
  • With the daily use of the application we have observed that when you have an estimated 20GB of storage usage, the platform becomes very slow and it is difficult to process certain functions. Similarly, when transferring files that exceed a weight of 1G Sharefile has an unexpected shutdown and very rarely deletes files that were previously synced.
  • There are no cons that I have come across thus far.
  • Although its specifications clarify that it has a capacity to share large files up to 100GB, we have found that the platform becomes slow and transfers are mostly cancelled. Also, we have had problems with synchronization and deletion of less heavy files without recovery option.
  • Sharefile has its own inbox for messages, but this cannot be connected to our main mailing service, so with Sharefile we cannot manage our Outlook or Gmail mailing lists automatically, forcing us to opt for purely manual management of our content.
SendSafely:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
ShareFile:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
SendSafely:

Company Information

SendSafely
Founded: 2013
United States
www.sendsafely.com
ShareFile:

Company Information

Progress Software
Founded: 1981
United States
www.sharefile.com
SendSafely:

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SendSafely:

Categories

ShareFile:

Categories

SendSafely:

File Sharing Features

Audit Trail Supported
Chat / Messaging Not Supported
Collaboration Not Supported
Document Management Not Supported
Drag & Drop Supported
Electronic Signature Not Supported
Encryption Supported
File Synchronization Not Supported
Search Not Supported
User Management Supported
Version Control Not Supported
Workflow Management Supported

Encryption Features

Central Policy Enforcement Supported
Drag & Drop UI Supported
Email Encryption Supported
Encryption Key Management Supported
Endpoint Encryption Not Supported
File Compression Not Supported
File Encryption Supported
Full Disk Encryption Not Supported
Public Key Cryptography Supported
Tokenization / Data Masking Not Supported

HIPAA Compliance Features

Access Control / Permissions Not Supported
Audit Management Supported
Compliance Reporting Not Supported
Data Security Supported
Documentation Management Not Supported
For Healthcare Not Supported
Incident Management Not Supported
Policy Training Not Supported
Remediation Management Not Supported
Risk Management Not Supported
Vendor Management Not Supported

Managed File Transfer (MFT) Features

API Integration Supported
Authentication / Auditing Supported
Compression Not Supported
Data Sharing Supported
Data Transmission Protocol Integration Not Supported
Database Management Not Supported
Encryption Support Supported
Fail-Over / Load Balancing Not Supported

Secure Email Gateway Features

Anti-Malware Not Supported
Archiving Not Supported
Customizable Not Supported
Data Loss Prevention Not Supported
End-to-End Encryption Supported
Real-time Dashboards Not Supported
Reporting / Analytics Not Supported
Sandbox Not Supported
Threat Protection Not Supported
ShareFile:

File Sharing Features

Audit Trail Supported
Chat / Messaging Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Supported
Encryption Supported
File Synchronization Supported
Search Supported
User Management Supported
Version Control Supported
Workflow Management Supported

Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Tools Supported
Compliance Tracking Supported
Document Archiving Supported
Document Assembly Supported
Document Capture Not Supported
Document Conversion Not Supported
Document Delivery Supported
Document Indexing Supported
Document Retention Supported
Electronic Signature Supported
Email Management Supported
File Recovery Supported
File Type Conversion Supported
Forms Management Not Supported
Full Text Search Not Supported
Offline Access Supported
Optical Character Recognition Supported
Print Management Supported
Version Control Supported
SendSafely:

Integrations

Microsoft Outlook Supported
Salesforce Supported
.NET Supported
AuthPoint Not Supported
Basecamp Not Supported
Bigtincan Not Supported
Bitium Not Supported
BlueCamroo Not Supported
Intercom Supported
LinkSquares Not Supported
LogicalDOC Not Supported
Nintex Process Platform Not Supported
Podio Not Supported
Proventeq Not Supported
QuickBooks Online Not Supported
ShareFile Virtual Data Room Not Supported
Symphony OCR Not Supported
Tracker Not Supported
Wufoo Not Supported
Xero Not Supported
ShareFile:

Integrations

Microsoft Outlook Supported
Salesforce Supported
.NET Not Supported
AuthPoint Supported
Basecamp Supported
Bigtincan Supported
Bitium Supported
BlueCamroo Supported
Intercom Not Supported
LinkSquares Supported
LogicalDOC Supported
Nintex Process Platform Supported
Podio Supported
Proventeq Supported
QuickBooks Online Supported
ShareFile Virtual Data Room Supported
Symphony OCR Supported
Tracker Supported
Wufoo Supported
Xero Supported
SendSafely:
Claim SendSafely and update features and information
Claim SendSafely and update features and information
ShareFile:
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