SendPro Online

SendPro Online

Pitney Bowes
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About

Calculate and buy exact postage, simply print postage stamps, and shipping labels online even when working remotely. Print stamps and shipping labels online even when working remotely. Schedule package pickups and track shipments from departure to arrival. Save 5¢ on every First-Class letter and up to 38%* off Priority Mail, not available at the post office. Save up to 62%* on UPS daily rates and eliminate many common UPS surcharges.

About

Every day, tens of thousands of e-commerce retailers rely on ShipStation to solve the day-to-day challenges of importing orders and processing shipments. The trusted leader in shipping software since its founding in 2011, ShipStation helps online sellers scale their businesses and deliver exceptional customer experiences, with an intuitive online solution that allows them to efficiently ship orders — wherever they sell and however they ship. The multi-channel and multi-carrier platform offers the most integrations of any e-commerce solution, with more than 300 partnerships with leading shopping carts, marketplaces, carriers and fulfillment services, including FedEx, USPS, UPS, Amazon, Shopify, and BigCommerce. ShipStation is headquartered in Austin, TX and is a wholly-owned subsidiary of Stamps.com (Nasdaq: STMP).

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small businesses that need a mailroom management solution to print shipping labels and stamps

Audience

Online merchants selling on multiple platforms (eBay, Amazon, etc.)

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$4.99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$9.00/month
Starter - $9 per month
Bronze - $29 per month
Silver - $49 per month
Gold - $69 per month
Platinum - $99 per month
Enterprise - $159 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.8 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • SendPro Analytics product provides the facilities to analyze the Shipping and Mailing transaction. We can print the shipping and mailing labels using it. It provides the facilities to explore the data according to Postage Spend, Postage Refill, Receiving, Contracts, Supplies. SendPro Analytics dashboard offers the graphical representation for the data analysis. We can filter the data by Division/Region, Locations, State and City, By User / Agent, By Carrier, By Cost Accounts, By Weight Break, etc Reports section is fantastic for filtering and analyzing the data. We can measure the data as per Postage spend and savings, Base rate, Extra services amount, Surcharges amount, Piece count for Mailing and Shipping transactions, and transaction date. We can export the records as well. The custom report feature is incredible for Spend, Refill, and Contract modules. We can create a customized report to analyze the data. We can access the features as per permission allowed to the user. SendPro Analytics gives user roles like System User, Service User, Enterprise User, Location, and Division User. It has lots of valuable customers like Deloitte, JPMorgan Chase, United States Department of Agriculture, UnitedHealth Group, Bank of America, CVS Healthcare, AARP, etc...

Cons

  • Sometimes, I observed performance issues with large enterprises. Apart from it, everything looks good to me.

Pros & Cons from Real Users

Pros

  • Efficient Order Management: ShipStation excels in streamlining order fulfillment. Its intuitive interface simplifies the process, allowing for quick and hassle-free order management. Multi-Carrier Support: The platform supports multiple carriers, providing flexibility and choice. This feature is invaluable for businesses with diverse shipping needs, ensuring compatibility with various carriers. Automation Features: ShipStation's automation capabilities significantly reduce manual efforts. Automated workflows for labeling, tracking, and communication enhance efficiency, saving time for other critical tasks. E-commerce Integration: Seamless integration with major e-commerce platforms facilitates a smooth workflow. This ensures that order data is synchronized accurately, preventing errors and reducing the risk of fulfillment issues. Insightful Reporting Tools: The reporting tools offer valuable insights into shipping performance. Analytics and reports empower businesses to make informed decisions and optimize their shipping strategies.
  • For small to medium-sized businesses, shipping products can be a logistical headache. ShipStation made it simple for me to track my shipments and swiftly delete them from inventory.
  • Our company uses ShipStation integrated with our Lightspeed eCommerce site. Once everything is setup, it works like a charm. Packages are just a few clicks away from being sent and the customer automatically receives the shipping confirmation and tracking information- which we have setup to be sent on our branded landing page. Need to split a shipment? No problem.
  • Easy to use for integrating shipping on your ecommerce store. I like how easy it is to use and works seamlessly.

Cons

  • Learning Curve: While the platform is user-friendly, some users may experience a learning curve initially. Training and onboarding resources may be beneficial for new users. Cost Consideration: Depending on the scale of operations, the pricing structure may be a consideration. For smaller businesses, the cost may be relatively higher compared to alternative solutions. Customization Complexity: Advanced customization may require a deeper understanding of the platform, making it less accessible for users who are not well-versed in customization processes. Occasional Glitches: Some users have reported occasional glitches, such as delayed syncing or display issues. While these are infrequent, they can impact operational efficiency.
  • ShipStation should be more user-friendly. It also lacks a robust reporting system. On this platform, I'd like to be able to dive into my sales statistics.
  • The only critique I have is that we would love to be able to have the shipping cost automatically add in package insurance for selected items. There are times when the shipping cost exceeds what we have charged the customer- this is typically only when insurance is necessary.
  • There's not really much for cons for ShipStation.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Pitney Bowes
Founded: 1920
United States
www.pitneybowes.com/us

Company Information

ShipStation
Founded: 2011
United States
www.shipstation.com

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Categories

Courier Supported

Categories

Distribution Supported
eCommerce Tools Supported
Logistics Supported
Order Fulfillment Supported
Order Management Supported
Shipping Supported

Courier Features

Barcode Support Not Supported
Billing & Invoicing Not Supported
Compensation Management Not Supported
Customer Database Not Supported
Dispatch Management Not Supported
Job Assignment Management Not Supported
Label Printing Supported
Order Entry Supported
Routing Not Supported
Scheduling Not Supported

Mailroom Management Features

Barcode Scanning Not Supported
CASS Certified Not Supported
Duplicate Management Not Supported
Graphical Mail Piece Designer Not Supported
Intelligent Mail Support Not Supported
Job Management Not Supported
Package Tracking Supported
PAVE Certified Presorting Not Supported
Signature Capture Not Supported

Amazon Seller Tools Features

A/B Testing Not Supported
Alerts / Notifications Supported
Analytics / Reporting Not Supported
Campaign Management Not Supported
Competitor Analysis Not Supported
Content Management / Optimization Not Supported
Conversion / ROI Tracking Not Supported
Customer Data Management Not Supported
Email Marketing Not Supported
Feedback Management Not Supported
Inventory Management Supported
Keyword Tracking / Research Not Supported
Order Management Not Supported
PPC Ads Management Not Supported
Price Optimization Not Supported
Rank Optimization Not Supported
Refund Management Not Supported
Review Management Not Supported
Sales Tracking / Analysis Not Supported
Shipping Management Supported
Trend Analysis Not Supported

Distribution Features

Barcoding / RFID Not Supported
Import / Export Management Not Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Returns Management Supported
Sales Forecasting Supported
Shipping Management Supported
Warehouse Management Not Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Not Supported
Forecasting Supported
Inventory Optimization Not Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Not Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Not Supported
Warehouse Management Not Supported

Logistics Features

3PL Supported
Barcoding / RFID Not Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Not Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Scheduling Not Supported
Shipping Management Supported
Transportation Management Not Supported

Order Management Features

Back Order Management Not Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Shipping Features

Air Shipping Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Freight Shipping Not Supported
Ground Shipping Supported
Import / Export Not Supported
Ocean Shipping Not Supported
Parcel Shipping Supported
Quotes / Estimates Not Supported
Shipment Tracking Supported
Warehouse Management Supported

Integrations

Canopy Supported
Amazon Not Supported
Autymate Not Supported
Daasity Not Supported
Easyflow Not Supported
Flxpoint Not Supported
Inventoro Not Supported
Momentis Not Supported
MoreCommerce Not Supported
OnBuy Not Supported
Pabbly Connect Not Supported
ParcelWILL Not Supported
PrintGizmo Not Supported
QuickBooks Online Advanced Not Supported
Rabot Not Supported
Rapid POS Not Supported
Shopify Not Supported
VL OMNI Not Supported
Volusion Not Supported
Wherefour Not Supported

Integrations

Canopy Supported
Amazon Supported
Autymate Supported
Daasity Supported
Easyflow Supported
Flxpoint Supported
Inventoro Supported
Momentis Supported
MoreCommerce Supported
OnBuy Supported
Pabbly Connect Supported
ParcelWILL Supported
PrintGizmo Supported
QuickBooks Online Advanced Supported
Rabot Supported
Rapid POS Supported
Shopify Supported
VL OMNI Supported
Volusion Supported
Wherefour Supported
Claim SendPro Online and update features and information
Claim SendPro Online and update features and information
Claim ShipStation and update features and information
Claim ShipStation and update features and information