SendPro Online

SendPro Online

Pitney Bowes
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About

Calculate and buy exact postage, simply print postage stamps, and shipping labels online even when working remotely. Print stamps and shipping labels online even when working remotely. Schedule package pickups and track shipments from departure to arrival. Save 5¢ on every First-Class letter and up to 38%* off Priority Mail, not available at the post office. Save up to 62%* on UPS daily rates and eliminate many common UPS surcharges.

About

Every day, tens of thousands of e-commerce retailers rely on ShipStation to solve the day-to-day challenges of importing orders and processing shipments. The trusted leader in shipping software since its founding in 2011, ShipStation helps online sellers scale their businesses and deliver exceptional customer experiences, with an intuitive online solution that allows them to efficiently ship orders — wherever they sell and however they ship. The multi-channel and multi-carrier platform offers the most integrations of any e-commerce solution, with more than 300 partnerships with leading shopping carts, marketplaces, carriers and fulfillment services, including FedEx, USPS, UPS, Amazon, Shopify, and BigCommerce. ShipStation is headquartered in Austin, TX and is a wholly-owned subsidiary of Stamps.com (Nasdaq: STMP).

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small businesses that need a mailroom management solution to print shipping labels and stamps

Audience

Online merchants selling on multiple platforms (eBay, Amazon, etc.)

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$4.99 per month
Free Version
Free Trial

Pricing

$9.00/month
Starter - $9 per month
Bronze - $29 per month
Silver - $49 per month
Gold - $69 per month
Platinum - $99 per month
Enterprise - $159 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.8 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • SendPro Analytics product provides the facilities to analyze the Shipping and Mailing transaction. We can print the shipping and mailing labels using it. It provides the facilities to explore the data according to Postage Spend, Postage Refill, Receiving, Contracts, Supplies. SendPro Analytics dashboard offers the graphical representation for the data analysis. We can filter the data by Division/Region, Locations, State and City, By User / Agent, By Carrier, By Cost Accounts, By Weight Break, etc Reports section is fantastic for filtering and analyzing the data. We can measure the data as per Postage spend and savings, Base rate, Extra services amount, Surcharges amount, Piece count for Mailing and Shipping transactions, and transaction date. We can export the records as well. The custom report feature is incredible for Spend, Refill, and Contract modules. We can create a customized report to analyze the data. We can access the features as per permission allowed to the user. SendPro Analytics gives user roles like System User, Service User, Enterprise User, Location, and Division User. It has lots of valuable customers like Deloitte, JPMorgan Chase, United States Department of Agriculture, UnitedHealth Group, Bank of America, CVS Healthcare, AARP, etc...

Cons

  • Sometimes, I observed performance issues with large enterprises. Apart from it, everything looks good to me.

Pros & Cons from Real Users

Pros

  • Efficient Order Management: ShipStation excels in streamlining order fulfillment. Its intuitive interface simplifies the process, allowing for quick and hassle-free order management. Multi-Carrier Support: The platform supports multiple carriers, providing flexibility and choice. This feature is invaluable for businesses with diverse shipping needs, ensuring compatibility with various carriers. Automation Features: ShipStation's automation capabilities significantly reduce manual efforts. Automated workflows for labeling, tracking, and communication enhance efficiency, saving time for other critical tasks. E-commerce Integration: Seamless integration with major e-commerce platforms facilitates a smooth workflow. This ensures that order data is synchronized accurately, preventing errors and reducing the risk of fulfillment issues. Insightful Reporting Tools: The reporting tools offer valuable insights into shipping performance. Analytics and reports empower businesses to make informed decisions and optimize their shipping strategies.
  • For small to medium-sized businesses, shipping products can be a logistical headache. ShipStation made it simple for me to track my shipments and swiftly delete them from inventory.
  • Our company uses ShipStation integrated with our Lightspeed eCommerce site. Once everything is setup, it works like a charm. Packages are just a few clicks away from being sent and the customer automatically receives the shipping confirmation and tracking information- which we have setup to be sent on our branded landing page. Need to split a shipment? No problem.
  • Easy to use for integrating shipping on your ecommerce store. I like how easy it is to use and works seamlessly.

Cons

  • Learning Curve: While the platform is user-friendly, some users may experience a learning curve initially. Training and onboarding resources may be beneficial for new users. Cost Consideration: Depending on the scale of operations, the pricing structure may be a consideration. For smaller businesses, the cost may be relatively higher compared to alternative solutions. Customization Complexity: Advanced customization may require a deeper understanding of the platform, making it less accessible for users who are not well-versed in customization processes. Occasional Glitches: Some users have reported occasional glitches, such as delayed syncing or display issues. While these are infrequent, they can impact operational efficiency.
  • ShipStation should be more user-friendly. It also lacks a robust reporting system. On this platform, I'd like to be able to dive into my sales statistics.
  • The only critique I have is that we would love to be able to have the shipping cost automatically add in package insurance for selected items. There are times when the shipping cost exceeds what we have charged the customer- this is typically only when insurance is necessary.
  • There's not really much for cons for ShipStation.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Pitney Bowes
Founded: 1920
United States
www.pitneybowes.com/us

Company Information

ShipStation
Founded: 2011
United States
www.shipstation.com

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Categories

Categories

Courier Features

Barcode Support
Billing & Invoicing
Compensation Management
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Mailroom Management Features

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
Package Tracking
PAVE Certified Presorting
Signature Capture

Amazon Seller Tools Features

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis

Distribution Features

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Integrations

Canopy
ACCEO Retail-1
Brikl
Fiddle
Givecloud
Integrately
Klaviyo
Lifetimely
MESA
MLM Protec
Paragon Commerce
Peaka
Rakuten Super Logistics
ReturnGO
ReturnPro
RevCent
SBSA Technology
SSIS Integration Toolkit
Sellware
Shopify

Integrations

Canopy
ACCEO Retail-1
Brikl
Fiddle
Givecloud
Integrately
Klaviyo
Lifetimely
MESA
MLM Protec
Paragon Commerce
Peaka
Rakuten Super Logistics
ReturnGO
ReturnPro
RevCent
SBSA Technology
SSIS Integration Toolkit
Sellware
Shopify
Claim SendPro Online and update features and information
Claim SendPro Online and update features and information
Claim ShipStation and update features and information
Claim ShipStation and update features and information