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About

Second Nature’s Resident Experience Platform is a cloud-based software solution designed to help property managers move beyond basic transactional workflows by orchestrating personalized experiences for residents from lease signing through ongoing living, using tools that reduce administrative work, enhance service offerings, and drive retention. It combines Resident Onboarding (interactive, mobile-first lease guides and move-in task checklists powered by its Maestro orchestrator) with customizable Resident Benefits Packages (RBPs) that bundle services such as group-rate internet, renters insurance, credit building, air filter delivery, on-demand pest control, identity protection, rewards programs, and move-in concierge services to create value residents appreciate and pay for. It automates personalized communications, integrates with existing property accounting software, and lets managers tailor experiences by property type or resident profile at scale.

About

TPTracker is a cloud-based tenant engagement platform designed for social housing organizations, charities, social enterprises, and related teams. It links to your existing database (or runs standalone) and offers modular tools that provide easy access to personal and contact details, profiling fields, communication preferences, and group selection. With intuitive one-to-one messaging and multi-channel survey capabilities (SMS, phone, post, online, and face-to-face), TPTracker streamlines feedback collection, consent recording, and GDPR-compliant traceability. It empowers teams to request and analyse resident feedback, measure tenant satisfaction, monitor participation, develop support processes, and report on social value and regulatory satisfaction measures, all through customizable surveys, lookup and profiling features, and built-in analytics.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Property managers and real estate operators in search for a tool to transform resident onboarding, ongoing services, and benefits into personalized, automated resident experiences that improve retention and operational efficiency

Audience

Social housing providers, charities, and community support teams wanting a solution to manage resident engagement, conduct multi-channel surveys, and evaluate the impact of their initiatives

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Second Nature
Founded: 2012
United States
www.secondnature.com

Company Information

TPTracker
United Kingdom
www.tptracker.com

Alternatives

Alternatives

MRI Living

MRI Living

MRI Software
Eldermark

Eldermark

Eldermark Software
KingsleySurveys

KingsleySurveys

Grace Hill

Categories

Categories

Integrations

AppFolio Property Manager
Maestro
Propertyware
Rentvine

Integrations

AppFolio Property Manager
Maestro
Propertyware
Rentvine
Claim Second Nature and update features and information
Claim Second Nature and update features and information
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Claim TPTracker and update features and information