Seatmap Pro

Seatmap Pro

Seatmap
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About

Seatmap Pro is a seat-map design and booking component for ticketing platforms, booking services, and venue operators. Its visual editor lets teams create venue layouts, including reserved seating and general-admission areas, and import SVG maps. The interactive renderer can be embedded in a ticket-purchase flow, while the REST Booking API supports event setup, pricing assignments, seat availability, temporary seat locks, and sale confirmation. Developers can integrate the renderer through a TypeScript SDK or iframe and connect booking operations to their existing ticketing systems. Seatmap Pro is offered as a cloud service and as a self-hosted deployment using Docker images and Helm charts. The service supports venue mapping and seat selection; the customer’s ticketing system remains responsible for payment processing and related transaction records.

About

TryBooking is an online event ticketing, booking and registration platform that makes events easy. Trusted by more than 300,000+ event organizers, we help you manage all types of events/registrations from private functions to major festivals with ease. TryBooking's 3 Promises To You: - Low ticketing fees and Free for Free Events - Free local support, we will be with you every step of the way - No lock in contracts or subscriptions. Events Made Easy Through: - User-friendly ticketing system to create and sell tickets - Show off your brand in our fully customizable pages for each event - Array of reports and analytics, accessible with a click of a button - Create smart forms adaptable for any audience - Reserve seats and table functionality - Free mobile scanning app and Box Office - Fundraising support and membership features - No third party marketing, we value your privacy - API friendly - Integration with Xero and Stripe

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Ticketing platforms and venues that sell reserved seating.

Audience

General event organisers, schools, councils, sporting clubs, community groups, arts organisations, businesses, fitness groups and anyone who wants to easily take registrations online.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€400/year
Cloud plans start at €400/year for up to 2,500 confirmed seat sales annually. Higher cloud tiers cost €2,000, €5,000, and €10,000 per year. On-premise licensing is €20,000/year with unlimited seat sales. A free plan provides Visual Editor access in exchange for publishing venue schemas to the public library. A 30-day trial is available for Starter and Growth.
Free Version Supported
Free Trial Supported

Pricing

Free
Australia
Attendees pay 50c per ticket,
Event organisers pay 2.5%

United States
Attendees pay $1 per ticket,
Event organisers pay 3.5%

Free for Free Events
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.6 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.2 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Great customers support that actually took time to explain and walk through creating my event and teach me how to use the new features. Always updating and making the UI better and obviously cheaper than other competitors - the main selling point for me. Plus I can connect my Stripe Account!
  • I have used other platforms previously and had trouble assessing my event sales - it was a nightmare. When i rang the TryBooking hotline, i was greeted by a lovely member. We run a mix of free events and paid workshops, it's great to know real people are behind the platform and can offer personalised support when you need.
  • Great customer service. Easy to navigate system. In-built Mailing system for communicating with registrants. Simple custom field creation. CSV export available for reporting. Mobile Scanning App.
  • I used the Learning Centre to set up my event. All my questions were answered. I also called the support team and my call was answered straight away.
  • Really affordable compared to alternatives. Has a great create event wizard that means you can sell tickets straight away. Only had to use support once and they answered the phone immediately and were helpful.

Cons

  • There is a lot of features that you don't know what to do with when you first log in. But at least doesn't take too long learn how to use them, but I wish it was easier to find them all in the navigation bar.
  • Takes a while to get used to it, especially ticket pricing. Just found out they have a fundraising feature. They should promote their features more. Overall, I like it. I think there could be additional tools like design templates which would be a plus.
  • Can only link one bank account to a TryBooking account.
  • Nothing, everything worked without a hitch. Would suggest this site for anyone who is computer savvy.
  • Takes a while to locate all the features, UI is not the same throughout the whole system.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Seatmap
Founded: 2018
Cyprus
seatmap.pro/

Company Information

TryBooking
Founded: 2008
Australia
www.trybooking.com

Alternatives

Alternatives

Ticketlight

Ticketlight

The Ticketline Network

Categories

Ticketing Supported

Categories

Box Office Supported
Event Booking Supported
Event Registration Supported
Registration Supported
Ticketing Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Not Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Not Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

Event Booking Features

Attendee Management Supported
Confirmation/Reminders Supported
Discount/Coupon Management Supported
Event Calendar Supported
Marketing Management Supported
Online Payments Supported
Online Registration Supported
Social Media Promotion Not Supported
Wait List Management Supported
Website Management Not Supported

Registration Features

Activity Registration Supported
Attendance Management Supported
Badge Management Supported
Calendar Management Not Supported
Class Registration Not Supported
Contact Management Not Supported
Event Registration Supported
Form Builder Supported
Group Registration Supported
Marketing Management Supported
Online Registration Supported
Onsite Registration Not Supported
Payment Processing Supported
Refund Automation Not Supported
Self Check-In Not Supported
Surveys & Feedback Not Supported

Integrations

Facebook Not Supported
Google Analytics Not Supported
Salesforce Not Supported
Schoolbox Not Supported
Stripe Not Supported
Xero Not Supported

Integrations

Facebook Supported
Google Analytics Supported
Salesforce Supported
Schoolbox Supported
Stripe Supported
Xero Supported
Claim Seatmap Pro and update features and information
Claim Seatmap Pro and update features and information
Claim TryBooking and update features and information
Claim TryBooking and update features and information