Seatmap Pro

Seatmap Pro

Seatmap
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About

Seatmap Pro is a seat-map design and booking component for ticketing platforms, booking services, and venue operators. Its visual editor lets teams create venue layouts, including reserved seating and general-admission areas, and import SVG maps. The interactive renderer can be embedded in a ticket-purchase flow, while the REST Booking API supports event setup, pricing assignments, seat availability, temporary seat locks, and sale confirmation. Developers can integrate the renderer through a TypeScript SDK or iframe and connect booking operations to their existing ticketing systems. Seatmap Pro is offered as a cloud service and as a self-hosted deployment using Docker images and Helm charts. The service supports venue mapping and seat selection; the customer’s ticketing system remains responsible for payment processing and related transaction records.

About

Catering to the performing arts and live performance venues, ThunderTix is a single platform to manage everything related to your box office. More than tickets and products, ThunderTix handles gift cards, donations, and subscriptions. We focus on ease of use, especially for older patrons. We provide time-saving self-service options for patrons such as the ability to resend their own ticket confirmations, check gift card balances, exchange seats, or pay for reserved tickets by predefined dates. We save staff time by automating event reminders, post-event surveys, automated email alerts, and nightly reports. You can count on us to onboard your staff with excellent on-screen prompts, video tutorials, and exceptional and personal support. In sum, we help organizations run efficiently, so you can focus on creating great events. Use our free trial to experience stellar customer service and learn why ThunderTix is the #1 choice for live performances.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Ticketing platforms and venues that sell reserved seating.

Audience

Performing arts, live music, timed ticketing

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

€400/year
Cloud plans start at €400/year for up to 2,500 confirmed seat sales annually. Higher cloud tiers cost €2,000, €5,000, and €10,000 per year. On-premise licensing is €20,000/year with unlimited seat sales. A free plan provides Visual Editor access in exchange for publishing venue schemas to the public library. A 30-day trial is available for Starter and Growth.
Free Version Supported
Free Trial Supported

Pricing

$20/month
General Admission - $1 per ticket with a $20 monthly minimum subscription

Reserved Seating - $1.25 per ticket with a $25 monthly minimum subscription

Enterprise - $1.75 per ticket with a $175 monthly minimum subscription
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.8 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • It works. And most important, their customer support is excellent.
  • I love how simple it is to use the Thundertix program. I also have great help with support, for the most part they answer you very promptly. When we did have an issue with Thundertix sending out mass emails to our clients, they reimbursed us no questions asked. The program offers many options for us update classes, and events. We have used them for over 8 years now and will continue.
  • I love the ease of use and the user friendly design. Viewing the seating charts for my job is really easy and very understandable.
  • System setup and maintenance is trivially easy. Feature growth has been intentional and precise. Day to day function has been solid as a rock. Uptime is exceptional. Good features. Good growth.
  • ThunderTix is easy to use. Patrons can buy their tickets at home. The Flexpass ticketing scheme matches what we did long before taking ticket sales on line, so our audience adjusted to online ticketing quickly.

Cons

  • We have to follow up with some users who seem to have problems navigating the site, but it's usually their fault.
  • Sometimes it's hard to get a response form support depending on the time of day if there is an issue.
  • Truthfully there is no issues i currently have with ThunderTix.
  • I sound like I'm one of the architect/developer's Mom when I talk about the product and company. I would have a hard time taking this positive a review seriously. I'm nobody's Mom. I have a few small features I want added and they don't show up immediately that minute, but development is reasonable and solid. There is the occasional "why did this happen/change/move?" but in no way worse or even near as bad as any product I have ever used anywhere.
  • I don't like the gray typeface. I can't see it. It is just like the typeface on this screen. It is hard to see.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Seatmap
Founded: 2018
Cyprus
seatmap.pro/

Company Information

ThunderTix
Founded: 2000
United States
www.thundertix.com/

Alternatives

Alternatives

Brushfire

Brushfire

Brushfire Technology
Ticketlight

Ticketlight

The Ticketline Network

Categories

Ticketing Supported

Categories

Box Office Supported
Event Booking Supported
Event Check In Supported
Event Management Supported
Performing Arts Supported
Ticketing Supported
Venue Management Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Supported
General Admission Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

Event Booking Features

Attendee Management Supported
Confirmation/Reminders Supported
Discount/Coupon Management Supported
Event Calendar Supported
Marketing Management Supported
Online Payments Supported
Online Registration Supported
Social Media Promotion Supported
Wait List Management Supported
Website Management Supported

Event Check In Features

Attendee Segmentation Supported
Badge Printing Not Supported
Data Import / Export Supported
Data Synchronization Supported
Guest List Management Supported
Guest List Search Supported
Lead Capture Not Supported
Multi-Event Supported
QR Codes Supported
Reporting/Analytics Supported
Ticketing Supported

Event Management Features

Attendee Management Supported
Badge Management Not Supported
Conferences / Conventions Not Supported
Exhibit / Vendor Management Supported
Gamification Not Supported
Room Block Management Supported
Social Media Promotion Supported
Sponsorship Management Supported
Surveys & Feedback Supported
Ticketing Supported
Volunteer Management Not Supported
Weddings / Parties Not Supported

Venue Management Features

Attendee Management Supported
Billing & Invoicing Supported
Contract Management Not Supported
Customer Management Supported
Event Management Supported
Food & Beverage Management Supported
Multi-Facility Supported
Reservations Management Supported
Resource Booking Not Supported
Sales Management Not Supported
Staff Management Not Supported

Integrations

Braintree Not Supported
Constant Contact Not Supported
Elavon Not Supported
Facebook Not Supported
Google Analytics Not Supported
Google Maps Not Supported
Instagram Not Supported
Mailchimp Not Supported
Mailgun Not Supported
Moneris Not Supported
QuickBooks Online Not Supported
SendGrid Not Supported
Square Card Reader Not Supported
Squarespace Not Supported
Weebly Not Supported
Wix Not Supported
WordPress Not Supported
X (Twitter) Not Supported
Zapier Not Supported
Zoom Not Supported

Integrations

Braintree Supported
Constant Contact Supported
Elavon Supported
Facebook Supported
Google Analytics Supported
Google Maps Supported
Instagram Supported
Mailchimp Supported
Mailgun Supported
Moneris Supported
QuickBooks Online Supported
SendGrid Supported
Square Card Reader Supported
Squarespace Supported
Weebly Supported
Wix Supported
WordPress Supported
X (Twitter) Supported
Zapier Supported
Zoom Supported
Claim Seatmap Pro and update features and information
Claim Seatmap Pro and update features and information
Claim ThunderTix and update features and information
Claim ThunderTix and update features and information