Seatmap Pro

Seatmap Pro

Seatmap
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About

Your account comes with an easy-to-configure, mobile-friendly storefront, ready for you to customize with your brand logo and colors. No need to pay for an outside service. Seat Engine's built in Email Marketing Tool allows you to easily build customer email lists, manage contacts, send professional-looking emails to your target audience, and track results. Turn any iDevice into a ticket scanner by downloading our free app, Ticket Booth, from iTunes. By scanning the unique QR codes on each customer's Print-at-Home ticket, check-in becomes a breeze. Ticket Booth communicates with your Seat Engine account in real time to ensure that multiple check-in points all have access to the most updated information. Build a complete database of your customers and get even more detailed analytics by adding in your Walk-Up or Telephone orders at no cost to you. Seat Engine makes it simple for you to be in complete control of your event.

About

Seatmap Pro is a seat-map design and booking component for ticketing platforms, booking services, and venue operators. Its visual editor lets teams create venue layouts, including reserved seating and general-admission areas, and import SVG maps. The interactive renderer can be embedded in a ticket-purchase flow, while the REST Booking API supports event setup, pricing assignments, seat availability, temporary seat locks, and sale confirmation. Developers can integrate the renderer through a TypeScript SDK or iframe and connect booking operations to their existing ticketing systems. Seatmap Pro is offered as a cloud service and as a self-hosted deployment using Docker images and Helm charts. The service supports venue mapping and seat selection; the customer’s ticketing system remains responsible for payment processing and related transaction records.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Event managers and companies requiring an event ticketing technology solution for every type of event

Audience

Ticketing platforms and venues that sell reserved seating.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

€400/year
Cloud plans start at €400/year for up to 2,500 confirmed seat sales annually. Higher cloud tiers cost €2,000, €5,000, and €10,000 per year. On-premise licensing is €20,000/year with unlimited seat sales. A free plan provides Visual Editor access in exchange for publishing venue schemas to the public library. A 30-day trial is available for Starter and Growth.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The aspect of Seat Engine is amazing, and very user friendly once you figure out all the kinks in it.

Cons

  • They do not have a way to promote the way Eventbrite does and have it locked out for user to send out email campaigns. Customer service is hard to get ahold of. The director of sales reached out as we stopped using the system for one month (to see if it was Seat Engine or Eventbrite) that was the issue. She became very defensive as I responded we have moved to Eventbrite since we were having issued with marketing and low ticket sales with Seat Engine. (I get it she is loyal to her company) informed her we just were not a good fit and she responded like a middle school girl who was just dumped. For this reason alone I would not recommend this company. This is business no reason to be childish.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Seat Engine Ticketing
Founded: 2008
United States
www.seatengine.com

Company Information

Seatmap
Founded: 2018
Cyprus
seatmap.pro/

Alternatives

Alternatives

ATMS+

ATMS+

Vantix Systems
Ticketlight

Ticketlight

The Ticketline Network
Wintix / Webtix

Wintix / Webtix

Center Stage Software

Categories

Ticketing Supported

Categories

Ticketing Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Supported
Concessions Management Not Supported
Customer Database Supported
Event Management Supported
Fundraising Management Not Supported
General Admission Supported
Kiosk Ticketing Not Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Not Supported
Season Tickets Not Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

Integrations

No info available.

Integrations

No info available.
Claim Seat Engine Ticketing and update features and information
Claim Seat Engine Ticketing and update features and information
Claim Seatmap Pro and update features and information
Claim Seatmap Pro and update features and information