Pixolutionpixolution
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About
SearchUnify is an enterprise Agentic AI platform that unifies enterprise knowledge and powers autonomous AI agents across the customer support lifecycle. Built on SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) and Agentic RAG, it delivers contextually accurate, real-time responses across self-service, agent-assisted, and automated support workflows.
Its product suite includes Cognitive Search, SearchUnifyGPT™, SUVA (Virtual Assistant), Knowbler, and Agent Helper. The Agentic AI Suite deploys eight specialized AI Agents handling case resolution, case classification, escalation management, knowledge management, case quality auditing, and L2 technical workflow automation.
SearchUnify supports BYOLLM, enabling LLM flexibility without vendor lock-in, and uses Model Context Protocol (MCP) for secure enterprise integrations. A built-in governance layer provides role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2.
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About
We turn data into actions, ultimately increasing workflow efficiency and productivity. Specializing in Visual AI and generative AI, process automation, and extracting information from unstructured data, we build scalable systems that power mission-critical workflows. Our journey started over 10 years ago, centered on our evolving product, Flow 5. We view the ongoing acceleration of technological progress and the consequent demand for continuous self-improvement and enhanced efficiency as an opportunity, not a risk.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SaaS, HealthCare, Financial Services, Education, Manufacturing
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Audience
DAM, PIM, Brand Management, Retail, E-Commerce, MarTech, Stock Photo Websites, Stock Footage Websites
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationSearchUnify
Founded: 2006
United States
www.searchunify.com
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Company Informationpixolution
Founded: 2009
Germany
pixolution.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Enterprise Search Features
AI / Machine Learning
Supported
eDiscovery
Supported
Faceted Search / Filtering
Supported
Full Text Search
Supported
Fuzzy Search
Supported
Indexing
Supported
Text Analytics
Supported
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Enterprise Search Features
AI / Machine Learning
Supported
eDiscovery
Not Supported
Faceted Search / Filtering
Supported
Full Text Search
Supported
Fuzzy Search
Supported
Indexing
Supported
Text Analytics
Not Supported
Visual Search Features
Barcode Recognition
Not Supported
Catalog Management
Supported
Customer Activity Tracking
Not Supported
Filtering
Supported
Image Tagging
Supported
IP Protection
Not Supported
Mobile App
Not Supported
Optical Character Recognition
Not Supported
Product Recommendations
Supported
Product Search
Supported
Reverse Image Search
Supported
Video Search
Supported
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Integrations
Apache Solr
Supported
Aha!
Supported
Appinium
Supported
Confluence
Supported
Contentful
Supported
Docebo
Supported
Docker
Not Supported
Dropbox
Supported
Guru
Supported
Higher Logic Vanilla
Supported
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Integrations
Apache Solr
Supported
Aha!
Not Supported
Appinium
Not Supported
Confluence
Not Supported
Contentful
Not Supported
Docebo
Not Supported
Docker
Supported
Dropbox
Not Supported
Guru
Not Supported
Higher Logic Vanilla
Not Supported
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