SearchUnify4.5 out of 5 stars |
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SearchUnify:
About
SearchUnify is an enterprise Agentic AI platform that unifies enterprise knowledge and powers autonomous AI agents across the customer support lifecycle. Built on SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) and Agentic RAG, it delivers contextually accurate, real-time responses across self-service, agent-assisted, and automated support workflows.
Its product suite includes Cognitive Search, SearchUnifyGPT™, SUVA (Virtual Assistant), Knowbler, and Agent Helper. The Agentic AI Suite deploys eight specialized AI Agents handling case resolution, case classification, escalation management, knowledge management, case quality auditing, and L2 technical workflow automation.
SearchUnify supports BYOLLM, enabling LLM flexibility without vendor lock-in, and uses Model Context Protocol (MCP) for secure enterprise integrations. A built-in governance layer provides role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2.
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Workativ:
About
Workativ is an AI Agent platform for HR and IT teams to automate support and operations. It deploys AI agents to answer employee questions (PTO, benefits, IT issues) in 95+ languages and autonomously execute workflows like onboarding, offboarding, and performance cycles across Slack and Microsoft Teams.
Key Capabilities:
Automate support: Resolves queries and takes direct action in HR/IT apps (password resets, leave requests) without manual intervention.
Autonomous workflows:Handles repeatable processes, including compliance training, license assignment, and expense claims.
Integrations & Security: Workativ connects with 100+ tools (Workday, Okta, ServiceNow, Jira, Teams) with no coding required. It delivers enterprise-grade security, featuring SOC 2 Type II, ISO 27001, GDPR, HIPAA compliance, and PII data protection.
Get your free trial - sign up now.
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SearchUnify:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Workativ:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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SearchUnify:
Audience
SaaS, HealthCare, Financial Services, Education, Manufacturing
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Workativ:
Audience
Companies whose HR and IT teams are buried under manual support, repetitive processes, and heavy admin. Workativ deploys AI agents to instantly unburden the workforce.
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SearchUnify:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Workativ:
Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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SearchUnify:
API
Offers API
Not Supported
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Workativ:
API
Offers API
Not Supported
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SearchUnify:
Screenshots and Videos |
Workativ:
Screenshots and Videos |
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SearchUnify:
Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Workativ:
Pricing
$99/month
The essentials to get you and your team up and running. Experience the full power of Workativ with a 14-day trial.
Free Version
Not Supported
Free Trial
Supported
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SearchUnify:
Reviews/
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Workativ:
Reviews/
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SearchUnify:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Workativ:
Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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SearchUnify:
Company InformationSearchUnify
Founded: 2006
United States
www.searchunify.com
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Workativ:
Company InformationWorkativ
Founded: 2019
United States
workativ.com
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SearchUnify:
Alternatives |
Workativ:
Alternatives |
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SearchUnify:
Categories |
Workativ:
Categories |
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SearchUnify:
Enterprise Search Features
AI / Machine Learning
Supported
eDiscovery
Supported
Faceted Search / Filtering
Supported
Full Text Search
Supported
Fuzzy Search
Supported
Indexing
Supported
Text Analytics
Supported
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SearchUnify:
Integrations
Google Drive
Supported
Jira
Supported
Microsoft SharePoint
Supported
Microsoft Teams
Supported
Salesforce
Supported
ServiceNow
Supported
Slack
Supported
Zendesk
Supported
Adobe Marketo Engage
Supported
Cisco Duo
Not Supported
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Workativ:
Integrations
Google Drive
Supported
Jira
Supported
Microsoft SharePoint
Supported
Microsoft Teams
Supported
Salesforce
Supported
ServiceNow
Supported
Slack
Supported
Zendesk
Supported
Adobe Marketo Engage
Not Supported
Cisco Duo
Supported
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Workativ:
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