About
SearchUnify is an enterprise Agentic AI platform that unifies enterprise knowledge and powers autonomous AI agents across the customer support lifecycle. Built on SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) and Agentic RAG, it delivers contextually accurate, real-time responses across self-service, agent-assisted, and automated support workflows.
Its product suite includes Cognitive Search, SearchUnifyGPT™, SUVA (Virtual Assistant), Knowbler, and Agent Helper. The Agentic AI Suite deploys eight specialized AI Agents handling case resolution, case classification, escalation management, knowledge management, case quality auditing, and L2 technical workflow automation.
SearchUnify supports BYOLLM, enabling LLM flexibility without vendor lock-in, and uses Model Context Protocol (MCP) for secure enterprise integrations. A built-in governance layer provides role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2.
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About
Trase is a governed AI platform for healthcare, government, and enterprise environments where trust, security, sovereignty, and predictability are non-negotiable. It provides a powerful foundation for deploying AI agents across real workflows, with hundreds of specialized agents ready to run in production and the infrastructure needed to keep every workflow, decision, and escalation under control. Trase Origin is the operating system agents run on, built to orchestrate, secure, and govern agents across cloud, on-premises, VPC, and edge environments while keeping data where it lives. Trase and third-party agents operate under one control plane with shared policy enforcement, monitoring, cost controls, escalation paths, and a full, immutable audit trail. It supports HIPAA- and SOC2-compliant deployment, data residency, privacy, model flexibility, and no vendor lock-in.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SaaS, HealthCare, Financial Services, Education, Manufacturing
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Audience
Healthcare, government, and regulated enterprises requiring secure, auditable AI agents that automate workflows while maintaining governance and data control
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationSearchUnify
Founded: 2006
United States
www.searchunify.com
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Company InformationTrase
Founded: 2023
United States
www.trase.ai/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Enterprise Search Features
AI / Machine Learning
Supported
eDiscovery
Supported
Faceted Search / Filtering
Supported
Full Text Search
Supported
Fuzzy Search
Supported
Indexing
Supported
Text Analytics
Supported
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Integrations
Apache Solr
Supported
Appinium
Supported
Contentful
Supported
Discourse
Supported
Dropbox
Supported
Guru
Supported
Jira
Supported
Joomla!
Supported
Khoros
Supported
KnowledgeOwl
Supported
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Integrations
Apache Solr
Not Supported
Appinium
Not Supported
Contentful
Not Supported
Discourse
Not Supported
Dropbox
Not Supported
Guru
Not Supported
Jira
Not Supported
Joomla!
Not Supported
Khoros
Not Supported
KnowledgeOwl
Not Supported
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