About
SearchUnify is an enterprise Agentic AI platform that unifies enterprise knowledge and powers autonomous AI agents across the customer support lifecycle. Built on SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) and Agentic RAG, it delivers contextually accurate, real-time responses across self-service, agent-assisted, and automated support workflows.
Its product suite includes Cognitive Search, SearchUnifyGPT™, SUVA (Virtual Assistant), Knowbler, and Agent Helper. The Agentic AI Suite deploys eight specialized AI Agents handling case resolution, case classification, escalation management, knowledge management, case quality auditing, and L2 technical workflow automation.
SearchUnify supports BYOLLM, enabling LLM flexibility without vendor lock-in, and uses Model Context Protocol (MCP) for secure enterprise integrations. A built-in governance layer provides role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2.
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About
Swirl easily connects to your enterprise apps, and provides data access in real-time. Swirl provides real time retrieval augmented generation from your enterprise data securely. Swirl is designed to operate within your firewall. We do not store any data and can easily connect to your proprietary LLM. Swirl Search offers a groundbreaking solution, empowering your enterprise with lightning-fast access to everything you need, across all your data sources. Connect seamlessly with multiple connectors built for popular applications and platforms. No data migration required, Swirl integrates with your existing infrastructure, ensuring data security and privacy. Swirl is built with the enterprise in mind. We understand that moving your data just for searching and integrating AI is costly and in effective. Swirl provides a better solution, federated and unified search experience.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
SaaS, HealthCare, Financial Services, Education, Manufacturing
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Audience
Individuals interested in an Enterprise Search engine to re-rank the unified results
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
Free
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationSearchUnify
Founded: 2006
United States
www.searchunify.com
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Company InformationSwirl
Founded: 2022
United States
swirlaiconnect.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Enterprise Search Features
AI / Machine Learning
Supported
eDiscovery
Supported
Faceted Search / Filtering
Supported
Full Text Search
Supported
Fuzzy Search
Supported
Indexing
Supported
Text Analytics
Supported
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Integrations
Confluence
Supported
Google Drive
Supported
Jira
Supported
Microsoft Azure
Supported
Microsoft SharePoint
Supported
Microsoft Teams
Supported
Slack
Supported
Adobe Experience Manager
Supported
Apache Solr
Supported
Docebo
Supported
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Integrations
Confluence
Supported
Google Drive
Supported
Jira
Supported
Microsoft Azure
Supported
Microsoft SharePoint
Supported
Microsoft Teams
Supported
Slack
Supported
Adobe Experience Manager
Not Supported
Apache Solr
Not Supported
Docebo
Not Supported
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