About
SearchUnify is an enterprise Agentic AI platform that unifies enterprise knowledge and powers autonomous AI agents across the customer support lifecycle. Built on SearchUnifyFRAG™ (Federated Retrieval Augmented Generation) and Agentic RAG, it delivers contextually accurate, real-time responses across self-service, agent-assisted, and automated support workflows.
Its product suite includes Cognitive Search, SearchUnifyGPT™, SUVA (Virtual Assistant), Knowbler, and Agent Helper. The Agentic AI Suite deploys eight specialized AI Agents handling case resolution, case classification, escalation management, knowledge management, case quality auditing, and L2 technical workflow automation.
SearchUnify supports BYOLLM, enabling LLM flexibility without vendor lock-in, and uses Model Context Protocol (MCP) for secure enterprise integrations. A built-in governance layer provides role-based access control, PII masking, and compliance with ISO 27001, HIPAA, and SOC 2.
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About
Siesta AI is an AI platform for context-heavy business processes. It brings company context, AI Chat, AI Search, agents, workflows, recordings, models, connections, apps, API, governance, and security into one platform. Teams can work with large datasets, get sourced answers across company knowledge, and turn those answers into approved actions in connected systems. Siesta AI supports multiple models, including OpenAI, Claude, and Gemini, as well as private and local LLMs. It offers 40+ knowledge bases, 100+ tools, MCP, private deployment, EU data residency, audit logs, granular roles, and unlimited-user plans.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
SaaS, HealthCare, Financial Services, Education, Manufacturing
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Audience
Organizations with data-heavy, knowledge-intensive processes, from SMBs to enterprises, corporate groups, government, and NGOs. Suitable for manufacturing, construction, energy and utilities, logistics, financial services, consulting, real estate, and IT, as well as sales, marketing, management, finance, engineering, operations, customer support, HR, and legal teams.
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
€500/month per company
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationSearchUnify
Founded: 2006
United States
www.searchunify.com
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Company InformationSiesta AI
Founded: 2025
Czech Republic
siesta.ai
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Alternatives |
Alternatives |
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Categories |
Categories |
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Enterprise Search Features
AI / Machine Learning
Supported
eDiscovery
Supported
Faceted Search / Filtering
Supported
Full Text Search
Supported
Fuzzy Search
Supported
Indexing
Supported
Text Analytics
Supported
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Integrations
Confluence
Supported
Jira
Supported
Microsoft Azure
Supported
Microsoft Teams
Supported
Slack
Supported
Apache Solr
Supported
Contentful
Supported
Discourse
Supported
Docebo
Supported
Dropbox
Supported
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Integrations
Confluence
Supported
Jira
Supported
Microsoft Azure
Supported
Microsoft Teams
Supported
Slack
Supported
Apache Solr
Not Supported
Contentful
Not Supported
Discourse
Not Supported
Docebo
Not Supported
Dropbox
Not Supported
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