Scritch

Scritch

Okapi Works
+
+

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About

Scritch is an AI recovery agent for support and product teams at B2B software companies. Its SDK connects a failed action in an app to a recovery flow that examines the server response and relevant read-only evidence, explains the problem in plain language, and asks the user for information only they can provide. When a change is needed, Scritch requests approval and checks in code that the fix worked before telling the user they can continue. Teams can define the tools and repair steps available to the agent. For failures it cannot resolve, Scritch prepares an explanation and case trail for the support team and can hand the case to supported ticketing and messaging products. Common use cases include rejected invoices, failed imports or uploads, expired sessions, and account-access problems. The product is designed for technical blocks in B2B applications, not consumer social-media ban appeals or content moderation.

About

Repair corrupt or inaccessible DOC and DOCX Word files. Repair document text along with its formatting, hyperlinks, tables, charts, OLE objects, etc. Safe, as it reads from a corrupt DOC file and repairs to create a new file. Preview repaired Word file before restoring its contents. Yodot has a high success ratio in cases of document repair. Yodot DOC Repair tool has an advanced algorithm that scans the corrupted documents to repair and recovers not just the text but also document formatting including the font, header, footer, tables, charts, clip arts, hyperlinks, and even embedded OLE objects. The software easily repairs inaccessible Word document files that deny opening by showing error messages like “Word cannot open the document”. It has the ability to repair and recover Word file text from a corrupt and altered doc file due to CRC error. Facilitates instant repair and preview of corrupt DOC files within a few clicks. Supports repair and recovery of any Word file.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Trust & safety, support, and product/ops teams at B2B SaaS and marketplace companies

Audience

Individuals requiring a tool to repair corrupt or inaccessible DOC and DOCX Word files

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version Supported
Free Trial Supported

Pricing

$29.95 one-time payment
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Okapi Works
Belgium
scritch.xyz/

Company Information

Yodot
www.yodot.com/doc-repair/

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Categories

Customer Service Supported

Categories

File Repair Supported

Integrations

Discord Supported
Intercom Supported
Jira Supported
Linear Supported
Microsoft Word Not Supported
Slack Supported
Zendesk Supported

Integrations

Discord Not Supported
Intercom Not Supported
Jira Not Supported
Linear Not Supported
Microsoft Word Supported
Slack Not Supported
Zendesk Not Supported
Claim Scritch and update features and information
Claim Scritch and update features and information
Claim Yodot DOC Repair and update features and information
Claim Yodot DOC Repair and update features and information