Scritch

Scritch

Okapi Works
+
+

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About

Scritch is an AI recovery agent for support and product teams at B2B software companies. Its SDK connects a failed action in an app to a recovery flow that examines the server response and relevant read-only evidence, explains the problem in plain language, and asks the user for information only they can provide. When a change is needed, Scritch requests approval and checks in code that the fix worked before telling the user they can continue. Teams can define the tools and repair steps available to the agent. For failures it cannot resolve, Scritch prepares an explanation and case trail for the support team and can hand the case to supported ticketing and messaging products. Common use cases include rejected invoices, failed imports or uploads, expired sessions, and account-access problems. The product is designed for technical blocks in B2B applications, not consumer social-media ban appeals or content moderation.

About

TidalScale software-defined servers represent a breakthrough in computing. TidalScale’s software solution “glues” your commodity servers together so that they function as a single system. The software accomplishes this by aggregating and virtualizing the CPU cores, memory, and I/O of multiple physical servers, and then presenting them as a single “software-defined server” to the operating system. Now with TidalGuard™ technology, individual servers can be hot-swapped allowing them to be upgraded or repaired all while the mission-critical workload continues to run. And all of this requires no changes to either the application or the operating system! With built-in patented TidalGuard™ technology, software-defined servers help detect and avoid over 90% of hardware failures via hot-swapping of a failing server with a spare. In the rare case that a server does fail, a software-defined server can immediately restart using the spare in a matter of minutes.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Trust & safety, support, and product/ops teams at B2B SaaS and marketplace companies

Audience

Enterprises searching for a solution to manage mission critical workloads on their IT infrastructures

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Okapi Works
Belgium
scritch.xyz/

Company Information

TidalScale
United States
www.tidalscale.com

Alternatives

No Alternatives

Alternatives

HPE OneView

HPE OneView

Hewlett Packard Enterprise
NVIDIA Onyx

NVIDIA Onyx

NVIDIA

Categories

Customer Service Supported

Categories

Application Server Supported

Integrations

Discord Supported
Intercom Supported
Jira Supported
Linear Supported
MySQL Not Supported
NTT Managed Infrastructure Not Supported
Oracle Cloud Infrastructure Not Supported
Oracle Database Not Supported
PostgreSQL Not Supported
SAP Cloud Platform Not Supported
SAP HANA Not Supported
SK planet DMP Not Supported
SQL Server Not Supported
Slack Supported
Zendesk Supported
kdb+ Not Supported

Integrations

Discord Not Supported
Intercom Not Supported
Jira Not Supported
Linear Not Supported
MySQL Supported
NTT Managed Infrastructure Supported
Oracle Cloud Infrastructure Supported
Oracle Database Supported
PostgreSQL Supported
SAP Cloud Platform Supported
SAP HANA Supported
SK planet DMP Supported
SQL Server Supported
Slack Not Supported
Zendesk Not Supported
kdb+ Supported
Claim Scritch and update features and information
Claim Scritch and update features and information
Claim TidalScale and update features and information
Claim TidalScale and update features and information