ScritchOkapi Works
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Related Products
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About
Scritch is an AI recovery agent for support and product teams at B2B software companies. Its SDK connects a failed action in an app to a recovery flow that examines the server response and relevant read-only evidence, explains the problem in plain language, and asks the user for information only they can provide. When a change is needed, Scritch requests approval and checks in code that the fix worked before telling the user they can continue. Teams can define the tools and repair steps available to the agent. For failures it cannot resolve, Scritch prepares an explanation and case trail for the support team and can hand the case to supported ticketing and messaging products. Common use cases include rejected invoices, failed imports or uploads, expired sessions, and account-access problems. The product is designed for technical blocks in B2B applications, not consumer social-media ban appeals or content moderation.
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About
TidalScale software-defined servers represent a breakthrough in computing. TidalScale’s software solution “glues” your commodity servers together so that they function as a single system. The software accomplishes this by aggregating and virtualizing the CPU cores, memory, and I/O of multiple physical servers, and then presenting them as a single “software-defined server” to the operating system. Now with TidalGuard™ technology, individual servers can be hot-swapped allowing them to be upgraded or repaired all while the mission-critical workload continues to run. And all of this requires no changes to either the application or the operating system! With built-in patented TidalGuard™ technology, software-defined servers help detect and avoid over 90% of hardware failures via hot-swapping of a failing server with a spare. In the rare case that a server does fail, a software-defined server can immediately restart using the spare in a matter of minutes.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Trust & safety, support, and product/ops teams at B2B SaaS and marketplace companies
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Audience
Enterprises searching for a solution to manage mission critical workloads on their IT infrastructures
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Version
Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationOkapi Works
Belgium
scritch.xyz/
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Company InformationTidalScale
United States
www.tidalscale.com
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AlternativesNo Alternatives
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Alternatives |
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Categories |
Categories |
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Integrations
Discord
Supported
Intercom
Supported
Jira
Supported
Linear
Supported
MySQL
Not Supported
NTT Managed Infrastructure
Not Supported
Oracle Cloud Infrastructure
Not Supported
Oracle Database
Not Supported
PostgreSQL
Not Supported
SAP Cloud Platform
Not Supported
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Integrations
Discord
Not Supported
Intercom
Not Supported
Jira
Not Supported
Linear
Not Supported
MySQL
Supported
NTT Managed Infrastructure
Supported
Oracle Cloud Infrastructure
Supported
Oracle Database
Supported
PostgreSQL
Supported
SAP Cloud Platform
Supported
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