Related Products
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About
Get to know your business and your customer better, through the CANVAS business model and map of empathy. Review internal and external scenarios using tools such as SWOT and PESTAL. Define your strategic objectives, following methodologies such as BSC, OKR, GPD. Organize your agenda, visualizing in one place actions of projects, processes and individual tasks. Create projects and processes and track the entire run through GANTT notifications, dashboards and graphics. Link KPIs to goals, set goals, and monitor teamwork results. In Scopi’s mobile application you can track your goals, monitor goals, track progress of projects and processes, schedule and end tasks at any time. Strategic planning is the process of thinking and analyzing scenarios to then plan actions that will achieve the desired goals, which also means to say: dreams come true. It is strategic planning in practice as a continuous and evolutionary movement.
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About
VisualCue’s dynamic design shows you the overall score of every agent in your organization based on key performance indicators set by you. Our patented visual design technology helps you spot those who need attention in the blink of an eye. Know in an instant who needs help and what they need training on. VisualCue for Contact Centers consolidates every report in one easy-to-use visualization updated in real time so your contact center managers can work more effectively and agents know exactly what they need to do succeed. Tiles present your information in a way that instantly brings forward your most essential data so your team can focus on which clients or accounts need the most attention. With VisualCue you can better understand who is ready for an upsell, who is showing signs of leaving, and who needs contacting. By meeting customer’s needs, your team capitalizes on more opportunities within the Salesforce system.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses searching for a solution to improve their services and increase sales
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Audience
Organizations in need of a real-time operational intelligence solution to gain insights and action through datasets
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$58 per month
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationScopi
Founded: 2010
Brazil
www.scopi.com.br/en-US.html
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Company InformationVisualCue
United States
visualcue.com
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Categories |
Categories |
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Business Performance Management Features
Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
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Business Performance Management Features
Ad hoc Analysis
Ad Hoc Reports
Budgeting & Forecasting
Consolidation / Roll-Up
Dashboard
Key Performance Indicators
Predictive Analytics
Qualitative Analysis
Quantitative Analysis
Scorecarding
Strategic Planning
Business Intelligence Features
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
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Integrations
No info available.
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Integrations
No info available.
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