Schedulefly
Silverware
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About

Schedulefly is like a bottle opener for staff scheduling. It's an uncomplicated tool that makes life easier. We're 5 guys serving 300,000+ hospitality people. Our focus is on clean, easy software, outstanding service and supporting the industry we serve. We don't have investors or sales people. We're under no pressure to add features in order to grow. We choose to keep our software simple and to treat our customers with warm, inviting hospitality. We choose to grow by word-of-mouth and to invest in the success of the community we serve with our books, films and podcast. We learned from experience that integration with other products creates fragility and leads to frustrating problems for our customers. The inevitable service interruptions cause a chain reaction of emails and phone calls with multiple people and companies and often take hours to resolve. It's costly, time-consuming, error-prone and distracting.

About

Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants

Audience

Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Play Video Schedulefly Screenshot 1 Schedulefly Screenshot 1 View more images or videos

Screenshots and Videos

Play Video Silverware: Advanced Hospitality Technology Silverware: GuestX Silverware: Mobile Device Silverware: Mobile App Silverware: Heartbeat Analytics Dashboard Silverware: Fixed POS View more images or videos

Pricing

$30 per month
Free Version Not Supported
Free Trial Supported

Pricing

$49.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.1 / 5
ease 4.4 / 5
features 4.2 / 5
design 4.0 / 5
support 4.0 / 5

Pros from Real Users

Pros

  • They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me.
  • I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems.
  • I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports.
  • All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on.
  • The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff.
  • Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout
  • All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget.
  • User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support
  • Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Schedulefly
Founded: 2007
United States
www.schedulefly.com

Company Information

Silverware
Founded: 1992
Canada
www.silverwarepos.com

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Categories

Employee Scheduling Supported
Restaurant Management Supported
Restaurant Scheduling Supported

Categories

Food Service Analytics Supported
Point of Sale Supported
Restaurant Data Analytics Supported
Restaurant Inventory Management Supported
Restaurant Management Supported
Restaurant POS Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Not Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Not Supported
Sales Tracking Not Supported
Table Management Not Supported
Wait List Management Not Supported
Waitstaff Management Supported
Show More Features

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Not Supported
Calendar Management Supported
Employee Database Supported
Group Scheduling Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Not Supported
Vacation / Leave Tracking Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported
Show More Features

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Not Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Integrations

Atlas Direct Tips Supported
7shifts Not Supported
Access Procure Wizard Not Supported
Ameego Not Supported
COGS-Well Not Supported
Crave Not Supported
Givex Not Supported
HubWorks Retail Task Management System Not Supported
INTELITY Not Supported
Incentivio Not Supported
Maestro PMS Not Supported
Mirada XD Not Supported
Navi Not Supported
SevenRooms Not Supported
Twilio Not Supported
Venga Not Supported
WISK Not Supported
WebRezPro Not Supported
Zip Forecasting Not Supported
eCard Systems Not Supported
Show More Integrations
View All 1 Integration

Integrations

Atlas Direct Tips Supported
7shifts Supported
Access Procure Wizard Supported
Ameego Supported
COGS-Well Supported
Crave Supported
Givex Supported
HubWorks Retail Task Management System Supported
INTELITY Supported
Incentivio Supported
Maestro PMS Supported
Mirada XD Supported
Navi Supported
SevenRooms Supported
Twilio Supported
Venga Supported
WISK Supported
WebRezPro Supported
Zip Forecasting Supported
eCard Systems Supported
Show More Integrations
View All 28 Integrations
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