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About

Agentforce Health, formerly Health Cloud, is Salesforce’s AI-first platform built specifically for healthcare organizations. It connects clinical and non-clinical data on a unified, healthcare-specific data model to create a complete patient and member view. The platform leverages pre-built and configurable AI agents to automate workflows and surface real-time insights. Health Cloud helps reduce staff burnout by streamlining administrative tasks and improving operational efficiency. It supports personalized patient engagement and accelerates time to care through intelligent automation. Interoperability features integrate EHR and third-party systems to ensure seamless data exchange. Agentforce Health empowers providers, payers, and public health agencies to deliver connected, compliant, and patient-centered care.

About

Agile healthcare solutions. Build and deploy new patient services and localized care delivery workflows in seconds, no coding required. Patient data is fully encrypted. Whether at rest or in transit, all patient data is stored securely. Data is power. Receive end-to-end visibility across the entire care delivery continuum. Collect data, then iterate and improve. Remove the broker and manage the end-to-end delivery of care across any type of healthcare service for your members. Build or use a network of contracted and credentialed vendors to deliver care, then utilize powerful insights to manage costs, drive accountability and eliminate fraud. Deploy workflows for any service request, then allow care teams to broadcast to a network of local credentialed vendors for any service. No more faxing or hours spent on hold with vendors: spend your time with patients, not paperwork and phones.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Agentforce Health is ideal for healthcare providers, payers, and public health organizations seeking an AI-powered CRM to unify patient data, automate workflows, and deliver personalized, compliant care at scale

Audience

Clinics looking for a brokerless platform for healthcare dispatching

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • I worked for a healthcare startup not too long ago that used Health Cloud. It's incredible. We had members of our diabetes platform all over the country and it was perfect for our service / technology solution. The patient cards made it very easy for our customer success teams to track data.

Cons

  • Sometimes it proved difficult for our engineering teams to get help on bugs / fixes. Other than that, all good.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Salesforce
Founded: 1999
United States
www.salesforce.com/healthcare/cloud/

Company Information

VectorCare
United States
www.vectorcare.com

Alternatives

VirtualHealth HELIOS

VirtualHealth HELIOS

VirtualHealth

Alternatives

Veeva CRM

Veeva CRM

Veeva Systems
Avicenna Pathlab

Avicenna Pathlab

Alhazen Technologies
Azalea EHR

Azalea EHR

Azalea Health

Categories

Categories

Hospital Management Features

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Healthcare CRM Features

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Patient Case Management Features

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Patient Management Features

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Patient Portal Features

Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations

Hospital Management Features

Accounting Integration
Appointment Management
Appointment Scheduling
Bed Management
Billing & Invoicing
Claims Management
In-Patient Management
Inventory Management
Medical Billing
Out-Patient Management
Patient Records Management
Physician Management
Policy Management
Revenue Management

Integrations

CareBridge
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Provar
RouteGenie
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
Wufoo

Integrations

CareBridge
Concord Cloud Fax
Consensus Harmony
Inspire Planner
PhoneIQ
Provar
RouteGenie
Salesforce
Salesforce Agentforce
Salesforce Agentforce Life Sciences
Wufoo
Claim Salesforce Agentforce Health and update features and information
Claim Salesforce Agentforce Health and update features and information
Claim VectorCare and update features and information
Claim VectorCare and update features and information