Sage 200

Sage 200

Sage
ServiceManager

ServiceManager

ServiceCentral Technologies
+
+

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About

Manage your business and propel your growth to the next level with Sage 200 - now connected to Microsoft 365. Part of Sage Business Cloud. Ditch the downtime with a solution available 24/7, 365 days a year. Manage your accounts and customers, as well as manufacturing, supply chain, business intelligence, and more, on the go. Sage 200 uses the power and productivity of the desktop, with the freedom and control of smart, secure software. You can also collaborate with your teams in real-time. Our solution supports manufacturers, distributors and business services. Control your business and gain complete visibility over your operations. You can also manage multiple companies and access key insights and reports on the go through Excel. Get business-wide, market-leading software full of the features and functionality you need when you need them, and with scalable solutions that grow with your business.

About

ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprises requiring a platform to manage their business, accounts, customers, and manufacturing operations

Audience

OEMs, Insurers, Third Party Logistics, and Service Depots

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Sage
Founded: 1981
United Kingdom
www.sage.com/en-gb/products/sage-200/

Company Information

ServiceCentral Technologies
Founded: 1991
United States
www.servicecentral.com

Alternatives

Alternatives

LOCATE Inventory

LOCATE Inventory

New Tack Inc.
WinMan ERP

WinMan ERP

WinMan ERP Software
Nural ASM

Nural ASM

Nural
NetSuite

NetSuite

Oracle
Workheld

Workheld

Workheld GmbH
INControl

INControl

Tracer Workflow

Categories

Categories

Inventory Control Features

Allocation Not Supported
Barcoding Supported
Cost Tracking Supported
Forecasting Supported
Item Management Not Supported
Order Management Supported
Procurement Management Not Supported
Reorder Management Supported
Serial Number Tracking Not Supported
SKU / UPC Codes Not Supported
Supplier Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Not Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Not Supported
Product Identification Not Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported

Order Management Features

Back Order Management Supported
Catalog Management Not Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Not Supported
Order Tracking Not Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Supply Chain Management Features

Demand Planning Not Supported
Electronic Data Interchange Not Supported
Import / Export Management Not Supported
Inventory Management Supported
Order Fulfillment Not Supported
Order Management Supported
Sales & Operations Planning Not Supported
Shipping Management Supported
Supplier Management Supported
Transportation Management Not Supported
Warehouse Management Supported

Accounts Payable Features

Approval Process Control Supported
Bank Reconciliation Not Supported
Cash Management Supported
Check Writing Supported
Duplicate Payment Alert Not Supported
Fraud Detection Supported
General Ledger Entry Supported
Vendor Management Supported

Accounts Receivable Features

ACH Payment Processing Supported
Billing & Invoicing Supported
Check Processing Supported
Collections Management Supported
Online Payment Processing Not Supported
Overpayment Processing Supported
Partial Payments Supported
Receivables Ledger Supported
Recurring Billing Supported

Business Management Features

Billing & Invoicing Supported
CRM Not Supported
Employee Management Not Supported
Financial Management Supported
Inventory Management Supported
Marketing Management Not Supported
Order Management Supported
Point of Sale (POS) Not Supported
Project Management Supported
Purchasing Not Supported
Scheduling Supported
Time & Expense Tracking Supported
Training Management Not Supported
Vendor Management Supported

Construction Accounting Features

Accounts Payable Supported
Accounts Receivable Supported
Billing & Invoicing Supported
Budgeting & Forecasting Supported
Cash Management Supported
Construction Breakdowns Not Supported
General Ledger Supported
Job Costing Not Supported
Overrun Projections Not Supported
Payroll Management Not Supported
Purchase Order Management Supported
Quotes / Estimates Supported

Distribution Features

Barcoding / RFID Supported
Import / Export Management Not Supported
Inventory Management Supported
Order Management Supported
Purchasing Not Supported
Returns Management Supported
Sales Forecasting Supported
Shipping Management Supported
Warehouse Management Supported

ERP Features

Accounting Integration Supported
Accounting Management Supported
CRM Supported
Dashboard Not Supported
Distribution Management Not Supported
Enterprise Asset Management Supported
Financial Management Supported
HR Management Supported
Inventory Management Supported
Order Management Supported
Project Management Supported
Purchase Order Management Supported
Purchasing Not Supported
Reporting/Analytics Supported
Sales Management Not Supported
Supply Chain Management Supported
Warehouse Management Supported

Financial Management Features

Budgeting & Forecasting Supported
Cash Management Supported
Consolidation / Roll-Up Supported
Currency Management Supported
Financial Reporting Supported
Investment Management Not Supported
Project Management Supported
Revenue Recognition Supported
Risk Management Not Supported
Tax Management Supported

Financial Reporting Features

"What If" Scenarios Not Supported
Audit Trail Supported
Balance Sheet Not Supported
Cash Management Supported
Consolidation / Roll-Up Supported
Forecasting Supported
General Ledger Supported
Income Statements Not Supported
Multi-Company Supported
Multi-Department / Project Not Supported
Profit / Loss Statement Not Supported

MRP Features

Bills of Material Supported
Compliance Management Not Supported
Document Management Supported
Forecasting Supported
Formula Management Not Supported
Inventory Management Supported
Order Management Supported
Process Manufacturing Not Supported
Product Configurator Not Supported
Production Scheduling Supported
Quality Control Not Supported
Quality Management Not Supported
Quote Management Not Supported
Reporting/Analytics Supported
Resource Management Not Supported
Safety Management Not Supported
Supplier Management Supported
Supply Chain Management Supported

Manufacturing Features

Accounting Integration Supported
ERP Supported
Maintenance Management Not Supported
MES Not Supported
MRP Not Supported
Purchase Order Management Supported
Quality Management Not Supported
Quotes/Estimates Supported
Reporting/Analytics Supported
Safety Management Not Supported
Shipping Management Supported

Warehouse Management Features

3PL Management Not Supported
Barcoding / RFID Supported
Category Customization Not Supported
Channel Management Not Supported
Demand Planning Not Supported
Inventory Management Supported
Location Control Not Supported
Order Management Supported
Purchasing Not Supported
Quality Control Not Supported
Receiving / Putaway Management Not Supported
Returns Management Supported
Shipping Management Supported

Inventory Control Features

Allocation Supported
Barcoding Supported
Cost Tracking Supported
Forecasting Supported
Item Management Supported
Order Management Supported
Procurement Management Supported
Reorder Management Supported
Serial Number Tracking Supported
SKU / UPC Codes Supported
Supplier Management Supported

Inventory Management Features

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Not Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Product Identification Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Not Supported

Order Management Features

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Not Supported
Order Fulfillment Supported
Order Tracking Not Supported
Recurring Orders Not Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Not Supported

Supply Chain Management Features

Demand Planning Not Supported
Electronic Data Interchange Supported
Import / Export Management Supported
Inventory Management Supported
Order Fulfillment Supported
Order Management Supported
Sales & Operations Planning Not Supported
Shipping Management Supported
Supplier Management Supported
Transportation Management Not Supported
Warehouse Management Not Supported

Asset Tracking Features

Activity Tracking Supported
Audit Trails Supported
Barcoding / RFID Supported
Checkout / Check-In Supported
Depreciation Tracking Not Supported
Disposal Tracking Supported
Inventory Management Supported
Location Tracking Not Supported
QR Codes Not Supported
Reservations Not Supported
Service History Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Packaging Features

3D Modeling Not Supported
Asset Library Not Supported
Drafting Not Supported
For Manufacturers Not Supported
In-Store Visualization Not Supported
Inventory Management Supported
Palletization Not Supported
Quotes / Estimates Supported
Specification Management Not Supported

Warranty Management Features

Contract Management Not Supported
Eligibility Verification Supported
For Field Service Not Supported
For General Contractors Not Supported
For Manufacturers Supported
Parts Management Supported
Policy Management Supported
Product Registration Supported
Repair Management Supported
Returns Management Supported
Service Management Supported
Warranty Tracking Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Not Supported
Quotes / Estimates Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Not Supported
Task Management Supported

Workflow Management Features

Access Controls/Permissions Supported
Approval Process Control Supported
Business Process Automation Supported
Calendar Management Supported
Compliance Tracking Supported
Configurable Workflow Supported
Customizable Dashboard Supported
Document Management Supported
Forms Management Supported
Graphical Workflow Editor Not Supported
Mobile Access Supported
No-Code Not Supported
Task Management Supported
Third Party Integrations Supported
Workflow Configuration Supported

Integrations

CMAP Supported
Codat Supported
ExpenseIn Supported
FMIS Asset Management Supported
INTUENDI Supported
ImpactECS Supported
Kurv Supported
Lease102 Supported
Microsoft Outlook Supported
Okticket Supported
Phocas Software Supported
Predikt AI Supported
Sage Accounting Supported
Sage Payroll Supported
Satago Supported
TimeLinx Supported
Zynk Supported
oboloo Supported
tradeit Supported

Integrations

CMAP Not Supported
Codat Not Supported
ExpenseIn Not Supported
FMIS Asset Management Not Supported
INTUENDI Not Supported
ImpactECS Not Supported
Kurv Not Supported
Lease102 Not Supported
Microsoft Outlook Not Supported
Okticket Not Supported
Phocas Software Not Supported
Predikt AI Not Supported
Sage Accounting Not Supported
Sage Payroll Not Supported
Satago Not Supported
TimeLinx Not Supported
Zynk Not Supported
oboloo Not Supported
tradeit Not Supported
Claim Sage 200 and update features and information
Claim Sage 200 and update features and information
Claim ServiceManager and update features and information
Claim ServiceManager and update features and information