Saay vs. TrueDialog Comparison


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Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions. 166 Ratings Visit Website Centrex Software Our powerful Customer Relationship Management (CRM) software can help you increase your team’s productivity, generate more revenue, and improve engagement with your clients. Manage your advance/loan portfolio. Integrated with ACH processors. Includes syndicate reporting and broker portal. Send email and text campaigns, send/receive SMS messages to clients, track email opens, and more. Send any document out for electronic signature with ClixSign®. 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About Saay makes it affordable & easy for businesses to communicate and engage with their customers over texting. Try the Lowest Cost Text Marketing Today! Under 1/2 cent per text! Peer-to-Peer (P2P) texting allows TWO WAY text conversations at a Major Scale! You can send text marketing messages to large numbers of customers quickly & engage in two-way chats with the recipients. Bulk SMS allows you to send one-way mass marketing text messages to your opt-in lists instantly. Bulk SMS is great for sending out updates, notifications, or offers. Customers ignore calls or emails. Same old approach = old same results, so try another way! Nobody likes talking to a bot. Gain their trust by actually giving them your attention. Compliancy is serious & falls 100% on you. It's not worth cutting corners. Saay backs you up with several cutting edge tools to help you stay on the right side of the law.	About TrueDialog is an enterprise-grade SMS texting platform built for businesses and higher education institutions. TrueDialog is a plug and play business texting solution that comes with dozens of pre-built tools as well as a robust SMS texting API. Its applications include SMS marketing, SMS customer service, emergency alerts, and two-way texting.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Companies searching for a text marketing solution	Audience Businesses, contact centers, and higher education
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Not Supported
API Offers API Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $29 per month 6,000 texts per month Free Version Not Supported Free Trial Supported	Pricing $79.00/month Pay as you go - no monthly fee Small business - $99 per month Business pro - $375 per month Enterprise - $899 per month Custom Enterprise - $2499 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.8 / 5 ease 5.0 / 5 features 4.6 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros As an Engineer in MNC, contacting other MNC for work purposes needs a different kind of attention and helping features from normal SMS. TrueDialog helps a lot in managing company-wise Contacts and documents. A professional messaging app. It is easy to set up, use and manage the application including giving out replies and responses to each text. You can easily keep in touch with customers and other users. * The user interface is easy to understand and helps with using most of the features to their fullest. Their live training session helped me get up and running quickly. Great product and service overall. * I Really like the ability to schedule messages and personalize them for each customer at a mass scale. * Affordable pricing, great support team. It offers a smart SMS sending feature to send mass SMS very easily. Enabling this tool with business is very easy. Integrated with CRM tools. The Mobile version also supported. Excellent pricing Portal UI is easy to use and is deep in functionality API availability Terrific customer service Cons There is no such con of the TrueDialog but they should move their price to a more reasonable section. It is gonna be a waste of time, energy and resources If the sms is sent to users who do not give importance to text messages. * No big drawbacks as compared to other services with same features. It worked great for me. Nothing to share about cons. Provisioning shortcodes can be slow due to carrier approvals
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information Saay saay.com	Company Information TrueDialog Founded: 2011 United States truedialog.com
Alternatives Textla	Alternatives Podium
Text4Customers SSA Soft	Textellent
Pony Express HQ	TXT180
Solutions by Text	Text Request
Hustle View All	EZ Texting View All
Categories Business Text Messaging Supported SMS Marketing Supported	Categories Alumni Management Supported Business Text Messaging Supported Customer Service Supported Higher Education Supported Mobile Marketing Supported Registration Supported SMS Marketing Supported
	SMS Marketing Features 2-Way Messaging Supported Artificial Intelligence Not Supported Contact Management Supported Mass Texting Supported Message Personalization Supported MMS Supported Mobile Coupons Supported Mobile Keywords Supported Polls / Voting Supported Reporting/Analytics Supported Scheduled Messaging Supported Shortcodes Supported Text-to-Win Supported Show More Features Alumni Management Features Event Management Supported Fundraising Management Supported Jobs Board Supported Mailing List Management Supported Member Accounts Supported Member Communities Supported Member Directory Supported Member Portal Not Supported Membership Management Supported Website Management Not Supported Customer Service Features Alerts / Escalation Supported Appointment Management Supported Call Center Management Supported Email Management Not Supported Knowledge Base Not Supported Live Chat Supported Performance Metrics Supported Queue Management Supported Self Service Portal Supported Social Media Integration Not Supported Surveys & Feedback Supported Virtual Assistant Not Supported Workflow Management Not Supported Higher Education Features Admissions Management Supported Alumni Management Supported Assessment Management Not Supported Curriculum Management Not Supported Faculty / Staff Management Not Supported Financial Aid Management Supported Fundraising Management Supported Housing Management Not Supported Scheduling Supported Student Information / Records Not Supported Student Portal Not Supported Mobile Marketing Features Channel Attribution Supported Contextual Targeting Supported Coupons Not Supported Email Marketing Not Supported Engagement Monitoring Supported In-App Marketing Not Supported Location-Based Marketing Not Supported Push Notifications Supported Text Messaging Supported Text-to-Win Not Supported Registration Features Activity Registration Supported Attendance Management Not Supported Badge Management Not Supported Calendar Management Not Supported Class Registration Supported Contact Management Not Supported Event Registration Supported Form Builder Not Supported Group Registration Supported Marketing Management Supported Online Registration Supported Onsite Registration Not Supported Payment Processing Not Supported Refund Automation Not Supported Self Check-In Not Supported Surveys & Feedback Supported
Integrations Salesforce Supported Adobe Marketo Engage Not Supported Agile CRM Supported Capsule Supported ClickFunnels Supported Eloqua Not Supported Freshsales Supported HubSpot Customer Platform Not Supported Microsoft Dynamics 365 Not Supported NetSuite Supported Nexus Not Supported ShapeNet Not Supported Sugar Connect Supported Tray.ai Supported Trello Supported Velocify Not Supported Zoho CRM Supported Show More Integrations View All 14 Integrations	Integrations Salesforce Supported Adobe Marketo Engage Supported Agile CRM Not Supported Capsule Not Supported ClickFunnels Not Supported Eloqua Supported Freshsales Not Supported HubSpot Customer Platform Supported Microsoft Dynamics 365 Supported NetSuite Not Supported Nexus Supported ShapeNet Supported Sugar Connect Not Supported Tray.ai Not Supported Trello Not Supported Velocify Supported Zoho CRM Not Supported Show More Integrations View All 11 Integrations
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