STARS GPS Vehicle Tracking vs. Tech-Support Pro Comparison


STARS GPS Vehicle Tracking STARS GPS	Tech-Support Pro KeplaCloud	+	+
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About STARS GPS is proud to offer a remedy and protection like no other. This Warranty is offered to cover Theft and Skip. Below is a summary of how your asset is protected like never before. Covers your vehicle in the event your customer defaults on their contract payments. A payment default occurs and creates delinquency when a payment is not made upon the due date. This Warranty is designed to allow for and consider that, a working relationship may exist between you and your customer with respect to partial payments made on their account, and recognizing that you are trying to allow the customer to ‘catch up’ on their delinquency. Default occurs when a payment is one dollar late. For the purpose of this Warranty, default is defined as no payment having been received for 30 days that is not at least 25% of the regular payment amount owed. This time period for the measurement of delinquency is crucial. Do not allow your customers' payments to fall below this without initiating a claim.	About Tech-Support Pro is support case and service-history software for OEM equipment manufacturers. Support teams can search equipment records by serial number, review specifications and warranty dates, and see prior calls. Staff can record each support interaction with notes, status, warranty information and reason, while maintaining a separate technical service log for physical work such as repairs, parts replacements and firmware updates. A knowledge base links reported problems and resolution steps to applicable machine models. The product also supports escalation tracking with due dates, follow-up lists and warranty-cost analysis by model. Its Android app includes live phone-camera sharing for remote assistance, and single sign-on is supported. Plans are billed monthly according to the number of support agents, with Enterprise plans available for larger teams.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Supported Chromebook Not Supported
Audience Companies in need of an advanced GPS Tracking solution	Audience OEM equipment manufacturers and their technical support teams
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing $99/month Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 1.0 / 5 design 1.0 / 5 support 1.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros None so far. Not one so far. Not happy with the tracking service. Not a good tracking device for used car dealers. Cons Will not track accurately. Always an issue when tracking. Will only track for 24hrs, the. You have to wait another 17hrs before it will track again. Customer service also sucks. If you are a dealer using them, BEWARE.
Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information STARS GPS United States www.stars-gps-tracking.com	Company Information KeplaCloud Founded: 2026 United States keplacloud.com/tech-support-pro
Alternatives GoCodes	Alternatives Kepla-FSM KeplaCloud
Smart Fleet	Zeus Obor Digital
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Fleet Harmony	Spine Assets Spine Technologies
Delinkure Speridian Technologies View All	BarScan View All
Categories Fleet Management Supported Fleet Tracking Supported GPS Tracking Supported	Categories Help Desk Supported
Show More Features Fleet Management Features Dispatch Management Not Supported Employee Management Supported Fuel Management Not Supported GPS Tracking Supported Incident Reporting Supported Inspection Management Not Supported Inventory Management Supported Maintenance Management Supported Mileage Tracking Not Supported Motor Pool Not Supported Routing Not Supported Tire Management Not Supported VIN Lookup Supported Work Order Management Not Supported GPS Tracking Features Alerts/Notifications Not Supported Asset Tracking Not Supported Driver Management Not Supported Historical Reporting Not Supported Mobile Tracking Not Supported People Tracking Not Supported Real Time Tracking Not Supported Routing Not Supported Status Tracking Not Supported Territory Management Not Supported Vehicle Tracking Supported
Integrations Frazer Auto Dealer Software Supported View All 1 Integration	Integrations Frazer Auto Dealer Software Not Supported
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