SIPcity vs. Thirdlane Comparison


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About SIPcity is the only Australian business VoIP provider delivering its cloud PBX with all features and functionality included free as part of the service. We’re dedicated to offering high-value business features. Specifically, this includes: - call recording - conferencing - auto-attendant - simultaneous ring/one number - vFax, (known as virtual fax, faxmail or fax to email) - voicemail to name a few, without the additional of per user license costs. SIPcity is pre-pay only which is favored by most cloud solution providers worldwide. As a Cloud PBX customer, it’s easy to upgrade or downgrade your service to suit your business needs for instance because you’re not locked into any contract for the hosted solution.	About Thirdlane is a scalable UCaaS platform that blends multi-tenant PBX, Contact Center, and collaboration apps into one solution. MSPs, Enterprises, and telecom providers adopt Thirdlane when they want freedom of deployment, deep integrations, and reliable control over their communications stack. Whether your team prefers cloud-hosted services or on-premises deployments, Thirdlane adapts to your strategy. IT departments appreciate the API-first design, while business leaders value the ability to cut costs and avoid lock-in. Core benefits: - Enterprise-grade PBX with calling, video meetings, voicemail, and advanced routing. - Unified Thirdlane Connect apps for chat, video meetings, and file sharing. - Built-in Contact Center - Advanced analytics to improve service and sales. - CRM integration for context-rich customer interactions. - White-label branding across all user touchpoints. - Options for geo-redundancy and high availability.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Australian companies interested in a business VoIP solution	Audience MSPs, UCaaS providers, enterprises and resellers seeking a solution to manage and improve their operations
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos No images available	Screenshots and Videos View more images or videos
Pricing $8.33/Month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 5.0 / 5 ease 4.3 / 5 features 5.0 / 5 design 4.7 / 5 support 5.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information SIPcity Australia sipcity.com.au	Company Information Thirdlane Founded: 2003 United States www.thirdlane.com
Alternatives Gphone GlobalPhone	Alternatives 3CX
WaveStreet	Yeastar P-Series PBX System Yeastar
CaberTel	PBXware Bicom Systems
RingCentral RingEX RingCentral	Ringover
RingRoost View All	CallTower View All
Categories Business Phone Systems Business VoIP Cloud PBX	Categories Business Phone Systems Business VoIP Call Center Call Center Infrastructure (CCI) Cloud PBX PBX Softphone Telephony Unified Communications Video Conferencing Web Conferencing
	Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Show More Features Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Softphone Features Audio / Video Conferencing Call Logging Call Recording Call Transfer Caller Identification Chat / Messaging Contact Management Fax Management Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard
Integrations Freshdesk HubSpot CRM Microsoft 365 Microsoft Teams My Care CRM Pipedrive Salesforce Zapier Zendesk Zoho CRM View All 1 Integration	Integrations Freshdesk HubSpot CRM Microsoft 365 Microsoft Teams My Care CRM Pipedrive Salesforce Zapier Zendesk Zoho CRM View All 9 Integrations
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