ServiceNetwork

ServiceNetwork

ServiceCentral
+
+

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About

Drive business continuity and growth by collaborating with all your trading partners in real-time to infuse speed, agility, and resiliency into your supply chain. SAP Business Network enables you to collaborate with all trading partners in your supply chain, including suppliers, logistics and services providers, asset operators, maintenance contractors, and more. You can gain unparalleled visibility across all processes in your supply chain and build resiliency into your business. Connect with all your trading partners and suppliers, regardless of type or size, with a flexible and scalable network. Share critical information between your company and your suppliers to improve forecasting and avoid supply chain disruption. Identify and address risks in your supply chain in tight coordination with suppliers. Digitalize manual supply chain, asset maintenance, and procurement processes to increase productivity, decrease operating costs, and free up FTE capacity.

About

ServiceNetwork™ helps unify and simplify contract service for both Service Providers and Authorizers. An application to onboard and manage a provider network, eligible products and services, parts and pricing, and view services in progress. A guided workflow defined by an Authorizer following best practices for receiving, servicing, and reporting back. A brandable portal for consumers to request services, select locations, schedule appointments, and check service status. Consumer engagement and appointment scheduling. Service Provider network connection. Provider and location qualification. Technician guided workflows. Adjudication and resolution. 2000+ Walk-in service centers and mail-in depots in North America. Majority of locations are medium and large retail brands. These service providers are already on our platform and available for quick onboarding. Additional partners may be added through our application, provider portal or integrated through our service provider API.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and companies seeking a tool to collaborate with trading partners and drive business continuity and growth

Audience

Networking contractors looking for a software solution to deliver better third-party services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SAP
Germany
www.sap.com/products/business-network.html

Company Information

ServiceCentral
Founded: 1991
United States
servicecentral.com/products/servicenetwork/

Alternatives

Alternatives

Categories

Categories

Warranty Management Features

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Integrations

Ariba Network
Hyperlex
Latitude WMS
SAP Ariba Discovery
SAP Ariba Supplier Management
SAP Ariba Supply Chain Collaboration
SAP Asset Intelligence Network
SAP Global Trade Services
SAP Joule
SAP S/4HANA Cloud Public Edition
SAP Store
VIDchain
VIDsigner

Integrations

Ariba Network
Hyperlex
Latitude WMS
SAP Ariba Discovery
SAP Ariba Supplier Management
SAP Ariba Supply Chain Collaboration
SAP Asset Intelligence Network
SAP Global Trade Services
SAP Joule
SAP S/4HANA Cloud Public Edition
SAP Store
VIDchain
VIDsigner
Claim SAP Business Network and update features and information
Claim SAP Business Network and update features and information
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