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About

RunLoyal is a game-changer for pet businesses across the country. We help you increase your revenue, introduce additional services, go paperless, and so much more. Our cloud-based software allows you to manage your business at any place and time. Your customers can download your app through the App Store and Google Play. Customers can make appointments in your app where they are streamlined to your staff portal. Customers will also get appointment reminders which helps reduce no-shows. You and your customers can message back and forth in case either of you have any questions. If your customer doesn't have your app, your message will be received as an SMS text. Our secure POS payment system eliminates the hassle of lost checks, cash, and forgotten payments. Add the RunLoyal Express Check-In App to your pet business tablet, allowing your customers to check-in and out of appointments, add their pet’s belongings, add notes, pay for their appointments and more.

About

Trusted by well over 2,000 of the world's most successful pet care companies and thousands of their pet sitters and dog walkers, Time To Pet is modern pet sitting software. In addition to our basic features like the client portal, integrated scheduling and invoicing, online payments, and more - Time To Pet is complete with advanced features like dedicated mobile applications for both your clients and your team, GPS tracking, text messaging, and Quickbooks Integrations. We also help pet care businesses grow with content, email courses, e-books, and our Local Pet Care marketplace built to connect pet parents with pet care pros. Time To Pet is the best-in-class pet sitting software and dog walking software. Sign up for a free trial today!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Pet businesses interested in a mobile app for their customers to book online, sign agreements digitally, send immunizations, and more.

Audience

From established pet care companies with 50+ staff members to new pet sitters just starting out!

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$89 per month
Free Version
Free Trial

Pricing

$35/month
Team - $25 per month + $13 per month per active user
Solo - $35 per month
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 4.9 / 5
ease 4.6 / 5
features 4.9 / 5
design 4.7 / 5
support 4.7 / 5

Pros & Cons from Real Users

Pros

  • I wanted to have my business run through an app. They were cheaper than Ginger. I wish I had chosen Ginger.

Cons

  • Staff is rude and insulting. Live Chat takes hours to respond which is terrible when you have a customer at the desk. I went all the way to the CEO I was so upset and he was just as bad as the staff. The software is glitchy and a huge waste of time. Ive lost 1,000's of dollars due to RunLoyal.

Pros from Real Users

Pros

  • It is a comprehensive system. I have found it to be fairly easy to use.
  • I love the app and how easy it is for my clients and employees to use. I like that I can usually find the answer to a question by searching the help page and customer service has always been great about getting back to me if I needed to reach out.
  • Platform is user friendly. The client message side is great and easy for the client to use especially when client replies via the app on their end.
  • It's the best pet sitting and dog walking software on the market. Clients find it easy to use, their customer service is fast and reliable, and since it was made specifically for dog walking and pet sitting businesses, it has all the bells and whistles you could want.
  • We love the GPS Route Tracking and the Key Features. Staff bios and pictures are great for marketing. Mobile app is easy to use.
  • I love that they are constantly updating the app every month, making it better and better every time that I use it!
  • I am thrilled to share my experience with Time To Pet, my chosen CRM management software for Furever Friends Home Pet Care. As the proud owner of a pet care business, I can confidently say that Time To Pet has significantly enhanced my operations and client interactions. One of the standout features of Time To Pet is its user-friendly interface, making it an ideal choice for beginners and seasoned professionals alike. The intuitive design and straightforward navigation have eased the learning curve, allowing me to maximize my efficiency from day one. The onboarding process was seamless, and I quickly adapted to the system, saving me valuable time and resources. What truly sets Time To Pet apart is its outstanding value for the monthly fee. As a small business owner, cost-effectiveness is paramount, and Time To Pet delivers exceptional value for the investment. The range of features provided at such an affordable price point is a testament to the platform's commitment to supporting businesses of all sizes. My clients have also expressed their delight in the user-friendly experience when updating their pet parent profiles and requesting services through the platform. Time To Pet has streamlined the client interaction process, making it easy for pet parents to provide crucial information about their pets. This seamless communication enhances my ability to tailor my services to the unique needs of each pet, fostering stronger client relationships. The integrated credit card processing feature has been a game-changer for my business. The convenience of handling transactions within the same platform has not only saved me time but has also eliminated the need for third-party payment processing services. The security measures in place give me confidence in handling transactions, ensuring a smooth and secure financial process for both my clients and my business.
  • This is a very user friendly software for both employees and clients. Information is at your fingertips and clients can easily update pet information as needed.
  • Super easy to use once trained. Fantastic support. Time saver. Clients love it. Staff loves it. Great way to connect with staff and clients.
  • All in one invoicing, scheduling, all in one place staff>client>Admin<staff communication. Having the communication section has allowed us to stop the email and texting madness. (We use Slack to communicate with our team internally). It has made staff happier with healthy boundaries and creating longer staff retention . The auto charge feature has completely solved the invoicing nightmare. I set all clients to auto charge first day of service and done. Amazing! simply the best

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RunLoyal
Founded: 2017
United States
www.runloyal.com

Company Information

Time To Pet
Founded: 2013
United States
www.timetopet.com

Alternatives

Alternatives

Easy Busy Pets

Easy Busy Pets

Click Less Do More
Millie

Millie

Millie Pet Care
PetSitClick

PetSitClick

Bizz Support Solutions

Categories

Categories

Kennel Features

Appointment Management
Calendar Management
Customer Management
Pet Birthday Tracking
Pet Grooming
Photo Management

Pet Sitting Features

Billing & Invoicing
Client Management
Credit Card Processing
Customer Portal
GPS Check-in / Check-Out
Key Management
Recurring Appointments
Scheduling
Staff Management

Pet Grooming Features

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Client Management
Commission Management
Inventory Management
Mobile Grooming
Point of Sale (POS)
Recurring Appointments
Services List
Staff Management

Kennel Features

Appointment Management
Calendar Management
Customer Management
Pet Birthday Tracking
Pet Grooming
Photo Management

Pet Sitting Features

Billing & Invoicing
Client Management
Credit Card Processing
Customer Portal
GPS Check-in / Check-Out
Key Management
Recurring Appointments
Scheduling
Staff Management

Integrations

Apple Pay
Google Calendar
Microsoft Outlook
QuickBooks Online
QuickBooks Online Advanced
Samsung Pay
Stripe
WePay

Integrations

Apple Pay
Google Calendar
Microsoft Outlook
QuickBooks Online
QuickBooks Online Advanced
Samsung Pay
Stripe
WePay
Claim RunLoyal and update features and information
Claim RunLoyal and update features and information