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About

Everything you want in your NEMT software. RouteGenie minimizes your costs by building you the most efficient schedule everyday based on the capacity of your vehicles. On average, RouteGenie customers see a 10-20% reduction in the number of vehicles on the road and miles driven. Once your day gets started, a lot of trip changes are coming: new trips, no shows, driver call offs, and vehicle breakdowns happen everyday. DispatchGenie adjusts in real-time, making live dispatching decisions and even muti-loading trips automatically. Transportation providers get trips from a wide variety of different sources. Getting all of them into one place with the most up-to-date and information is critical. The ImportGenie offers best-in-class real time integrations to make information flow into your systems seamlessly. BillingGenie helps you maintain the financial health of your business by making it easy to generate all of your billing. This will include broker billing, and CMS 1500 forms.

About

With over a decade of proven results, RoutingBox is the industry-leading dispatching software built by NEMT experts for NEMT. Whether you have 1 or 100 vehicles RoutingBox's user-friendly platform saves your operation time and money by simplifying your scheduling, dispatching, & billing while providing you with cutting-edge features to streamline your day-to-day tasks. An all-in-one system, our software ensures you're always operating as efficiently as possible. Our included Driver App ensures communication between dispatch and driver is never lost. Everything we do is in-house. From software developers to our customer success team. That means our team is always familiar with your account and when you call you won't hear a robot or elevator music you get connected immediately to someone with one goal in mind, your success. We take the utmost care of you so that you can take the utmost care of your community. Come grow with us and book time today to speak with our team.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

NEMT, paratransit and demand-response, mobility, PACE, Adult Day Care, NEMT Brokers, Health Systems,

Audience

NEMT Providers, Non-Emergency Medical Transportation Providers, SPED Providers, Special Education Transportation Providers, Paratransit Providers, Disability Transportation Providers, Special Needs Transportation Providers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$50
Free Version
Free Trial

Pricing

$250 (Up to 5 vehicles)
Free Version
Free Trial

Reviews/Ratings

Overall 4.6 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.6 / 5
support 4.3 / 5

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 4.5 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RouteGenie
Founded: 2018
United States
routegenie.com

Company Information

RoutingBox
Founded: 2010
United States
www.routingbox.com

Alternatives

NovusMED

NovusMED

Momentm

Alternatives

NovusMED

NovusMED

Momentm
TripMaster

TripMaster

CTS Software
TripMaster

TripMaster

CTS Software
WellRyde

WellRyde

Modivcare

Categories

RouteGenie is an end-to-end NEMT software platform built to help providers streamline operations and deliver compliant, cost-effective medical transportation. The only medical transportation software that offers all the features you need to scale. The system manages routing, scheduling, eligibility, dispatching, billing, and broker integrations in one place. Capacity management, mode-of-transportation matching, and multiload features help organizations group compatible trips and maximize each vehicle’s efficiency. RouteGenie supports dialysis, behavioral health, recurring medical visits, and same-day requests with easy-to-use tools and automated reminders that reduce no-shows. With configurable workflows and strong compliance features, RouteGenie helps NEMT operations run smoothly while improving on-time performance and care access.

RouteGenie is a smart route-planning system designed for medical and paratransit transportation providers who need efficient, accurate scheduling. The platform builds optimized routes based on rider needs, time windows, mobility requirements, and vehicle capacity. With advanced multiload capabilities, RouteGenie identifies opportunities to group riders traveling in the same direction, helping providers use fewer vehicles while maintaining strong on-time performance. Dispatchers can adjust routes in real time, manage recurring trips, and ensure every vehicle operates at the highest practical efficiency. RouteGenie reduces operational costs while improving the passenger experience.

RouteGenie offers a powerful dispatch solution for transportation providers who need complete control over daily operations. Dispatchers can assign and modify trips instantly, monitor live vehicle activity, and communicate with drivers through a unified interface. The system accounts for capacity, mobility requirements, and multiload opportunities to support efficient ride grouping and better fleet utilization. Automated scheduling and trip reminders reduce manual effort and errors, while real-time status updates give teams full visibility across the day. With configurable workflows and support for high-volume operations, RouteGenie makes dispatching more predictable, efficient, and scalable.

Categories

NEMT Features

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Route Planning Features

Capacity Planning
Drag & Drop Scheduling
Driver Management
Emergency Dispatch
GPS Tracking
Performance Metrics
Route Costing
Territory Management

NEMT Features

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

Transportation Dispatch Features

Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking

Integrations

Authorize.Net
Cal ID
Google Maps
HealthQx
NovusMED
Sentry
Twilio

Integrations

Authorize.Net
Cal ID
Google Maps
HealthQx
NovusMED
Sentry
Twilio
Claim RoutingBox and update features and information
Claim RoutingBox and update features and information