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About

Rollo makes commercial-grade thermal shipping label printers and free multi-carrier shipping software for e-commerce sellers and small businesses. The Rollo printer line prints 4x6 shipping labels at high speed with no ink or toner, connecting over USB, Wi-Fi or AirPrint and working with Windows, Mac, Chromebook, iOS and Android. Rollo Ship, the company's free shipping software, connects to Shopify, Amazon, eBay, Etsy, WooCommerce and BigCommerce, imports orders automatically, compares discounted USPS, UPS, FedEx and DHL rates side by side, and prints labels in a single click. Batch printing, address validation, tracking and returns are included at no monthly cost. Founded in 2016 and based in Las Vegas, Nevada, Rollo is used by more than 500,000 shippers to cut fulfillment time and shipping cost.

About

Every day, tens of thousands of e-commerce retailers rely on ShipStation to solve the day-to-day challenges of importing orders and processing shipments. The trusted leader in shipping software since its founding in 2011, ShipStation helps online sellers scale their businesses and deliver exceptional customer experiences, with an intuitive online solution that allows them to efficiently ship orders — wherever they sell and however they ship. The multi-channel and multi-carrier platform offers the most integrations of any e-commerce solution, with more than 300 partnerships with leading shopping carts, marketplaces, carriers and fulfillment services, including FedEx, USPS, UPS, Amazon, Shopify, and BigCommerce. ShipStation is headquartered in Austin, TX and is a wholly-owned subsidiary of Stamps.com (Nasdaq: STMP).

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

E-commerce sellers, small businesses, online marketplace sellers, home-based shippers

Audience

Online merchants selling on multiple platforms (eBay, Amazon, etc.)

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0.05/label
Free Version
Free Trial

Pricing

$9.00/month
Starter - $9 per month
Bronze - $29 per month
Silver - $49 per month
Gold - $69 per month
Platinum - $99 per month
Enterprise - $159 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.8 / 5
support 4.5 / 5

Pros & Cons from Real Users

Pros

  • Efficient Order Management: ShipStation excels in streamlining order fulfillment. Its intuitive interface simplifies the process, allowing for quick and hassle-free order management. Multi-Carrier Support: The platform supports multiple carriers, providing flexibility and choice. This feature is invaluable for businesses with diverse shipping needs, ensuring compatibility with various carriers. Automation Features: ShipStation's automation capabilities significantly reduce manual efforts. Automated workflows for labeling, tracking, and communication enhance efficiency, saving time for other critical tasks. E-commerce Integration: Seamless integration with major e-commerce platforms facilitates a smooth workflow. This ensures that order data is synchronized accurately, preventing errors and reducing the risk of fulfillment issues. Insightful Reporting Tools: The reporting tools offer valuable insights into shipping performance. Analytics and reports empower businesses to make informed decisions and optimize their shipping strategies.
  • For small to medium-sized businesses, shipping products can be a logistical headache. ShipStation made it simple for me to track my shipments and swiftly delete them from inventory.
  • Our company uses ShipStation integrated with our Lightspeed eCommerce site. Once everything is setup, it works like a charm. Packages are just a few clicks away from being sent and the customer automatically receives the shipping confirmation and tracking information- which we have setup to be sent on our branded landing page. Need to split a shipment? No problem.
  • Easy to use for integrating shipping on your ecommerce store. I like how easy it is to use and works seamlessly.

Cons

  • Learning Curve: While the platform is user-friendly, some users may experience a learning curve initially. Training and onboarding resources may be beneficial for new users. Cost Consideration: Depending on the scale of operations, the pricing structure may be a consideration. For smaller businesses, the cost may be relatively higher compared to alternative solutions. Customization Complexity: Advanced customization may require a deeper understanding of the platform, making it less accessible for users who are not well-versed in customization processes. Occasional Glitches: Some users have reported occasional glitches, such as delayed syncing or display issues. While these are infrequent, they can impact operational efficiency.
  • ShipStation should be more user-friendly. It also lacks a robust reporting system. On this platform, I'd like to be able to dive into my sales statistics.
  • The only critique I have is that we would love to be able to have the shipping cost automatically add in package insurance for selected items. There are times when the shipping cost exceeds what we have charged the customer- this is typically only when insurance is necessary.
  • There's not really much for cons for ShipStation.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Rollo
Founded: 2016
United States
ship.rollo.com

Company Information

ShipStation
Founded: 2011
United States
www.shipstation.com

Alternatives

ShipWave

ShipWave

Switch Labs

Alternatives

Shiptheory

Shiptheory

Mad Capsule Media
MyOrderDesk

MyOrderDesk

Print Reach
Descartes XPS Ship

Descartes XPS Ship

Descartes Systems Group

Categories

Categories

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Amazon Seller Tools Features

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis

Distribution Features

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Inventory Management Features

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Logistics Features

3PL
Barcoding / RFID
Container Tracking
CRM
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Order Management Features

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Integrations

Accumula
AuctionSoftware.com
Brandboom
COZYROC SSIS+ Suite
Celery
Duoplane
Hyperise
Jolt Fulfillment System
Megaventory
Order Desk
OrderCircle
QuickBooks Online
Raklet
Rapid Gun Systems
Retently
TicketSocket
VL OMNI
Vervemail
Ware2Go
X-Cart

Integrations

Accumula
AuctionSoftware.com
Brandboom
COZYROC SSIS+ Suite
Celery
Duoplane
Hyperise
Jolt Fulfillment System
Megaventory
Order Desk
OrderCircle
QuickBooks Online
Raklet
Rapid Gun Systems
Retently
TicketSocket
VL OMNI
Vervemail
Ware2Go
X-Cart
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