RogTCSRogator AG
|
||||||
Related Products
|
||||||
About
The text analysis software RogTCS enables a fast and automated evaluation of open questions and this in a clear presentation. TCS stands for “Text, Cluster, Sentiment“. This describes how the text analysis software works: RogTCS analyses the answers to open text questions in your surveys in a few moments, without any manual pre-processing or coding. The text is analyzed with regard to the topics and the sentiment, i.e. Is a statement positive or negative? The results are presented clearly in a semantic map or as a table. In this way, you can take full advantage of qualitative aspects in quantitative market feedback, in a completely automated manner and irrespective of the size of the data volume. RogTCS relieves you of the time-consuming and costly task of manually evaluating large amounts of data from open text entries. This not only saves time, but also money. With RogTCS, you can rely on the highest and most consistent quality in the analysis and utilization of your data.
|
About
Responsive questionnaires designed to provide a personalized experience, whether on mobile or desktop. Customers give very powerful feedback through unstructured survey text. The Text Analysis Tool uses Artificial Intelligence techniques to automatically analyze these text feedbacks, so you can understand the most critical points of the journey. Engage customers, employees and managers, and increase customer response time with automatic customer journey alerts by email or SMS. With Close the Loop Chat You can meet the real-time demands of customer satisfaction survey responses. The news is that this feature allows the company to interact with the consumer through a chat, available on the platform, and the customer receives feedback in their email as in a conversation.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
Anyone searching for a solution to manage the automated analysis of unstructured text data
|
Audience
Companies searching for a Complaint Management solution
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
No information available.
Free Version
Free Trial
|
Pricing
$50.99 per month
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationRogator AG
Founded: 1999
Germany
www.rogator.de/en/software/text-analysis-software/
|
Company Informationbinds.co
Founded: 2015
Brazil
binds.co
|
|||||
Alternatives |
Alternatives |
|||||
|
|
||||||
|
|
||||||
|
|
||||||
Categories |
Categories |
|||||
Complaint Management Features
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
|
||||||
Integrations
Google Cloud Platform
JSON
Java
Microsoft Power BI
Node.js
PHP
Postman
Python
Ruby
Salesforce
|
Integrations
Google Cloud Platform
JSON
Java
Microsoft Power BI
Node.js
PHP
Postman
Python
Ruby
Salesforce
|
|||||
|
|
|