TourCMS

TourCMS

Travel UCD
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About

RocketRez provides cloud-ticketing and operations software empowering tours and attractions to increase revenue, reduce costs, and elevate their guest experience with one comprehensive platform. • Flexible software to sell tickets at the point of sale, through an OTA or reseller, or direct on your website with a customizable web engine. • Tools to bundle products, promote flash sales, cross-sell retail with tickets, and dynamically price your tours to make the most on every ticket. • Simplified management of membership programs, gift shop retail, food & beverage, private events, and more with specialized “add-on” software modules. • RocketPass mobile-based web app, so customers can self-direct their experience, control all tickets and purchases on their phone, and receive your special offers. • Reporting and dashboard tools help you analyze data, and deliver insights, from across your entire operation. • Expert implementation, training, and su

About

TourCMS is designed for Tours & Activity operators and offers proven solutions for Online and Offline Bookings, Distribution and Channel Management as well as CRM. Expand your global sales reach, diversify your reseller portfolio, find new customers and make it easy to manage that growth efficiently and cost-effectively. TourCMS connects with many services and supports Palisis Ticketing out of the box. Work with your customers when you want, where you want and how you want. We are known industry experts and it is our mission that every single customer can fulfill their full potential through education and consulting. We understand that our service availability is key for the success of your business. This is why service availability has absolute priority and why key players in the industry trust us to never miss a sale. Integrate TourCMS into your Wordpress page using our plugin or use one of our free themes for a head start.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Tours, Attractions, Museums, Zoo's, Aquariums, Water Parks and more

Audience

Tour managers searching for a solution to improve and optimize their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Contact Sales for Pricing Options
Free Version Not Supported
Free Trial Not Supported

Pricing

$50 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • The documentation looked clear at first glance and suggested that API access was available with the basic plan.

Cons

  • Their website clearly advertises a €45/month basic plan and states that API access is available for operator accounts. Based on that information, we spent the weekend building an API integration. After reaching out to onboard, they suddenly started screening us and informed us that we would need to push at least €500k in revenue through the platform before they would even consider onboarding us. None of this is stated on their website. If there are minimum revenue requirements or restrictions on API access, they should clearly disclose that upfront instead of advertising a low-cost plan and open API access. This ended up being a complete waste of time and development effort on our side. They seriously need to update their website and be transparent about their requirements.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

RocketRez
Founded: 2011
www.rocketrez.com

Company Information

Travel UCD
Founded: 2002
United Kingdom
www.tourcms.com

Alternatives

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Extantware

Categories

Amusement Park Supported
Dynamic Pricing Supported
Museum Supported
Revenue Management Supported
Ticketing Supported
Tour Operator Supported
Zoo Supported

Categories

Reservations Supported
Tour Operator Supported
Travel Agency Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Supported
Coach Booking Not Supported
Custom Packages Supported
Customer Management Supported
GDS / OTA Integration Not Supported
Itinerary Creation Not Supported
Multi-Day Tours Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Not Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Not Supported
Website Management Not Supported

Museum Features

Collections Management Supported
Event Management Supported
Exhibit Management Not Supported
Gift Shop POS Supported
Grant Management Not Supported
Insurance Management Not Supported
Membership Management Supported
Ticketing Supported

Revenue Management Features

Competitor Analysis Not Supported
Dynamic Pricing Supported
For Airlines Not Supported
For Hospitality Industry Not Supported
Forecasting Not Supported
Inventory Control Supported
Price Optimization Supported
Recommendation Engine Supported
Yield Management Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Not Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Not Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Not Supported
VIP & Discount Tickets Supported

Zoo Features

Animal Monitoring Not Supported
Animal Records Not Supported
Breeding Management Not Supported
Facility Management Not Supported
Feed Management Not Supported
Inventory Management Not Supported
Medical Records Not Supported
Membership Management Supported
Volunteer Management Not Supported

Tour Operator Features

Accommodation Booking Supported
Activities Booking Supported
Central Reservation System Not Supported
Coach Booking Not Supported
Custom Packages Not Supported
Customer Management Supported
GDS / OTA Integration Not Supported
Itinerary Creation Supported
Multi-Day Tours Not Supported
Payment Processing Supported
Price / Margin Management Supported
Promotions Management Supported
Quote Management Supported
Reservations Management Supported
Vendor Management Supported
Website Management Not Supported

Reservations Features

Activities Booking Not Supported
Booking Notes Supported
CRM Supported
Customer Support Supported
Group Reservations Supported
Guest Management Supported
Payment Processing Supported
Promotions Management Supported
Rate Management Supported
Room Booking Management Supported
Third Party Booking Supported

Travel Agency Features

Central Reservation System Not Supported
Customer Database Supported
Flight Booking Not Supported
GDS / OTA Integration Not Supported
Itinerary Creation Supported
Marketing Management Supported
Payment Processing Not Supported
Promotions Management Supported
Quote Management Supported
Rental Car Reservations Not Supported
Single / Group Reservations Supported

Integrations

Cardknox Supported
Rezdy Supported
Shift4 Supported
Stripe Supported
TourOpp GO Supported
Windcave Not Supported
WordPress Not Supported

Integrations

Cardknox Not Supported
Rezdy Not Supported
Shift4 Not Supported
Stripe Not Supported
TourOpp GO Not Supported
Windcave Supported
WordPress Supported
Claim RocketRez and update features and information
Claim RocketRez and update features and information
Claim TourCMS and update features and information
Claim TourCMS and update features and information