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About

Rimo Health is a vendor‑agnostic telehealth and ecommerce platform that powers direct‑to‑consumer healthcare brands with a fully integrated solution for patient acquisition, clinical care, and medication fulfillment. Built with a dedicated codebase for unlimited customization, it delivers an end‑to‑end patient experience, from branded online storefronts and intake forms through HIPAA‑compliant virtual consultations and provider matching to e‑prescribing, pharmacy integration, and door‑to‑door medication delivery, all within a single, secure environment. The platform includes a doctor portal, patient portal with standard and customizable intakes, subscription and treatment management dashboards, automated provider matching based on licensing and specialty, lab ordering and results integration, analytics and data export tools, and seamless connections to any payment processor or pharmacy network without hidden markups.

About

Choose highest quality or zero-install video for each visit, with white-glove support for staff and patients, and advanced tools including e-documents, masked calling, and on-demand translators. Ensure your and your patients' telehealth success - we're real people who care and are with you every step of the way. Return patient phone calls from your mobile phone showing your office number - no more *67 and no more revealing your personal phone number to patients. Use our Secure Chat feature to discuss scheduling, treatment goals, or other matters whether your patients are online or offline. Let us modernize your practice documents and have your patients complete them online - you can even require them prior to the start of a session. Give your patients a simple, intuitive, branded experience with your logo, your colors, and your SecureVideo website address.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Healthcare entrepreneurs and brands seeking a solution that seamlessly combines online storefronts, virtual care, e‑prescribing and fulfillment under one roof

Audience

Clinics searching for a powerful Telemedicine solution

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$50 per user per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 3.0 / 5
ease 3.0 / 5
features 3.0 / 5
design 3.0 / 5
support 3.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • From an operational standpoint, Rimo has been a strong all-in-one infrastructure layer for launching and scaling telehealth workflows. What works well: * The platform significantly reduces the need to stitch together multiple vendors (EMR, billing, pharmacy, and patient flow tools). * Speed to launch is a major advantage; setup and deployment are noticeably faster compared to more fragmented stacks. * The flexibility in structuring clinical workflows (video, async care, labs, prescribing, and fulfillment) makes it easy to adapt to different telehealth verticals. * Billing and operational tooling are tightly integrated, which simplifies day-to-day management and reduces operational overhead. * The system is built in a way that allows teams to scale without constantly reworking their backend infrastructure.
  • Nothing the platform did not make me happy i have nothing good to say about them please read the cons listed below.

Cons

  • Areas to be mindful of: * Because the platform is modular and configurable, teams that are not operationally clear on their workflows may need some initial guidance during setup. * Like any full-stack system, taking advantage of all capabilities requires some onboarding and internal alignment.
  • Hidden fees they never disclose upfront, then they lock you in so you can't bring your own doctor or pharmacy or leave without a fight. On top of that they claim to be HIPAA compliant and they absolutely are not. Stay far away total bait and switch.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Rimo Health
United States
rimohealth.com

Company Information

SecureVideo
Founded: 2012
United States
securevideo.com

Alternatives

Alternatives

DocVilla

DocVilla

PS3G
TiaTele

TiaTele

TiaTech
eVisit

eVisit

eVisit
CharmHealth

CharmHealth

MedicalMine

Categories

Telemedicine Supported

Categories

Telemedicine Supported

Telemedicine Features

Appointment Reminders Not Supported
Appointment Scheduling Supported
Chat / Messaging Not Supported
E-Prescribing Not Supported
For Medical Purposes Supported
HIPAA Compliant Supported
Multi-Provider Practice Supported
Online Forms Supported
Patient Queue Management Not Supported
Practice Management Not Supported
Remote Treatment Plans Supported
Teleradiology Not Supported
Video Conferencing Supported

Integrations

Slack Supported
Zoom Not Supported

Integrations

Slack Not Supported
Zoom Supported
Claim Rimo Health and update features and information
Claim Rimo Health and update features and information
Claim SecureVideo and update features and information
Claim SecureVideo and update features and information