RightResponse AI

RightResponse AI

RightResponse AI, Inc.
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About

RightResponse AI is an AI-powered review and reputation management platform for location-based businesses, multi-location brands, agencies, and enterprises. Its multi-agent response workflow separates review understanding, safety and risk, theme analysis, approved-message selection, planning, writing, and final quality assurance. Teams can automatically publish responses or require human approval, using approved company, brand, and location knowledge when relevant. The platform also sends personalized email and SMS review requests, aggregates and monitors reviews, turns customer feedback into customizable Voice of Customer insights, analyzes competitor reviews, and tracks Google Maps rankings. RightResponse AI supports multi-location management, Done For You service, agency white-label options, integrations with Google Business Profile, Trustpilot, and Zapier, plus an Open API. Plans begin at $10 per location per month plus usage credits; Core, Pro, and Pro+ plans are also available.

About

Experience and build cross channel relationships and delight customers 50M transactions a month, 10M Bot interactions, 500M sites, 15+ key social networks, 5 key instant messengers – one unified digital engagement platform, and CX first! Our mission is to enable every organization on the planet to make their customers happier. Today, 70 of the world’s 100 most valuable brands agree that we are the secret sauce in creating epic customer experiences. Powering millions of conversation across all non-voice channels, SimplySocial allows for superior customer service with full omni-channel context. Powered by machine learning, superior AI both for agents and customer facing, we are at the cutting edge of conversation management. Simplify360 allows you to send responses, replies, publish messages on multiple messaging platforms like WhatsApp, WeChat, Line, Viber and SMS. Simplify360’s conversation cloud is your one-stop-shop for all non-voice customer service.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Location-based businesses, multi-location brands, agencies, franchises, enterprise reputation teams, customer experience teams, marketing teams, and operators that manage online reviews, review requests, local search visibility, or Voice of Customer programs.

Audience

Companies of all sizes and enterprises in need of a solution to improve their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$10/location/month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

RightResponse AI, Inc.
Founded: 2022
United States
www.rightresponseai.com

Company Information

Simplify360
Founded: 2009
United States
simplify360.com

Alternatives

Alternatives

Categories

Categories

Integrations

Facebook Not Supported
Google Business Profile Supported
Instagram Not Supported
LINE Not Supported
LinkedIn Not Supported
Pinterest Not Supported
Trustpilot Supported
ULAP SBCaaS Not Supported
Viber Not Supported
WeChat Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported
YouTube Not Supported
Zapier Supported

Integrations

Facebook Supported
Google Business Profile Not Supported
Instagram Supported
LINE Supported
LinkedIn Supported
Pinterest Supported
Trustpilot Not Supported
ULAP SBCaaS Supported
Viber Supported
WeChat Supported
WhatsApp Supported
X (Twitter) Supported
YouTube Supported
Zapier Not Supported
Claim RightResponse AI and update features and information
Claim RightResponse AI and update features and information
Claim Simplify360 and update features and information
Claim Simplify360 and update features and information