Review Expert

Review Expert

Voltaire Innovations
Zyene Reviews

Zyene Reviews

Zyene, Inc.
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About

Review Expert is a web-based review management application for mobile app teams. It imports ratings, comments and existing developer responses from the Apple App Store and Google Play into a shared inbox and keeps reviews synchronized. Teams can filter reviews by store, rating, date and keywords, reply from the workspace, or use AI-generated drafts and configurable auto-reply rules with optional approval. Dashboards summarize review volume, average ratings, rating distribution, response rates and reply times. Teams can route reviews by rating or keyword to Slack, Linear, Microsoft Teams and Zendesk; Jira Cloud issues can be created directly, while GitHub Issues workflows use Enterprise webhooks or MCP. The remote MCP server lets AI assistants search and summarize reviews, retrieve metrics and prepare reply drafts for team approval. Plans vary by app and team limits, and each plan includes a 14-day free trial.

About

Zyene Reviews is review management software built for local businesses. It helps you collect more customer reviews and protect your reputation from one simple workspace. Send branded review requests by text, email, shareable link, or QR code, then manage every Google review in a single inbox. AI drafts replies in your business's tone, which you can review and publish yourself or auto-publish for new, unanswered reviews. A private-feedback shield gives unhappy customers a private channel so your team can recover the experience before it becomes a public review. Multi-location support, response analytics, and no monthly quota on business replies for paid plans. Plans start at $29.99/month with a 7-day free trial and no annual contract.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mobile app developers, publishers, product and customer support teams managing App Store and Google Play reviews.

Audience

Local businesses

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$49/month
Monthly billing: Starter is $49/month for up to 2 apps and 5 team members; Pro is $149/month for up to 4 apps and 15 members; Enterprise is $399/month for up to 10 apps and unlimited members. Annual billing: Starter is $39/month ($468/year), Pro is $119/month ($1,428/year), and Enterprise is $319/month ($3,828/year). Each plan includes a 14-day free trial; a card is required to start.
Free Version Not Supported
Free Trial Supported

Pricing

$29.99/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Voltaire Innovations
United States
review.expert

Company Information

Zyene, Inc.
United States
zyenereviews.com

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Categories

Review Management Supported

Categories

Integrations

App Store Supported
Google Play Supported
Linear Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Supported
Slack Supported
Zendesk Supported

Integrations

App Store Not Supported
Google Play Not Supported
Linear Not Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Not Supported
Slack Not Supported
Zendesk Not Supported
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