Review Expert

Review Expert

Voltaire Innovations
Tia

Tia

TIA Reviews Pte. Ltd.
+
+

Related Products

  • Haast
    5 Ratings
    Visit Website
  • ARGOS Identity
    8 Ratings
    Visit Website
  • Hostaway
    2,110 Ratings
    Visit Website
  • Notifyre
    64 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website
  • Summ
    878 Ratings
    Visit Website
  • INTOO
    244 Ratings
    Visit Website
  • SaaSify
    122 Ratings
    Visit Website
  • Digital WarRoom
    55 Ratings
    Visit Website
  • Muzaic
    2 Ratings
    Visit Website

About

Review Expert is a web-based review management application for mobile app teams. It imports ratings, comments and existing developer responses from the Apple App Store and Google Play into a shared inbox and keeps reviews synchronized. Teams can filter reviews by store, rating, date and keywords, reply from the workspace, or use AI-generated drafts and configurable auto-reply rules with optional approval. Dashboards summarize review volume, average ratings, rating distribution, response rates and reply times. Teams can route reviews by rating or keyword to Slack, Linear, Microsoft Teams and Zendesk; Jira Cloud issues can be created directly, while GitHub Issues workflows use Enterprise webhooks or MCP. The remote MCP server lets AI assistants search and summarize reviews, retrieve metrics and prepare reply drafts for team approval. Plans vary by app and team limits, and each plan includes a 14-day free trial.

About

Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Mobile app developers, publishers, product and customer support teams managing App Store and Google Play reviews.

Audience

E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$49/month
Monthly billing: Starter is $49/month for up to 2 apps and 5 team members; Pro is $149/month for up to 4 apps and 15 members; Enterprise is $399/month for up to 10 apps and unlimited members. Annual billing: Starter is $39/month ($468/year), Pro is $119/month ($1,428/year), and Enterprise is $319/month ($3,828/year). Each plan includes a 14-day free trial; a card is required to start.
Free Version Not Supported
Free Trial Supported

Pricing

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Voltaire Innovations
United States
review.expert

Company Information

TIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com

Alternatives

Alternatives

Zyene Reviews

Zyene Reviews

Zyene, Inc.
RevioReputation

RevioReputation

Revio Reputation
Tia

Tia

TIA Reviews Pte. Ltd.

Categories

Review Management Supported

Categories

Integrations

App Store Supported
Google Play Supported
Lazada Not Supported
Linear Supported
Microsoft Teams Supported
Model Context Protocol (MCP) Supported
Shopee Not Supported
Slack Supported
TikTok Shop Not Supported
Zendesk Supported

Integrations

App Store Not Supported
Google Play Not Supported
Lazada Supported
Linear Not Supported
Microsoft Teams Not Supported
Model Context Protocol (MCP) Not Supported
Shopee Supported
Slack Not Supported
TikTok Shop Supported
Zendesk Not Supported
Claim Review Expert and update features and information
Claim Review Expert and update features and information
Claim Tia and update features and information
Claim Tia and update features and information