Returngoods ReverseLogix

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Returngoods:

About

With the advancing technology and the innovative means of marketing, manufacturing, and delivering goods globally, companies are expanding their business into previously unreachable markets. The advent of this explosion of commerce creates great opportunities to improve and streamline the process to support such growth in this new paradigm. Our solution is focused on improving the management of the reverse side of the Commerce and Supply Chain or Reverse Commerce Management - RCM. Built on Internet standard software, Returngoods was designed as a complete intuitive solution to help our customers address the challenges of managing the return process. From your customers down to your, suppliers, manufacturers, distributors, and outsource logistics companies, Returngoods improves the RCM interaction and communication.
ReverseLogix:

About

ReverseLogix is the only end-to-end return management system that lets you initiate returns, configure return processing, and even handle repairs. Your complex returns require nuanced solutions, but you can’t find a system that can handle the job. Initiate Returns: • Set up a self-service returns portal integrated with your current systems. • Maintain visibility and control over returns by connecting the customer-facing portal with your commerce platform and warehouse operations. Process Returns: • Set up standardized warehouse workflows to maximize recovery. • ReverseLogix lets you configure workflows for different channels and product SKUs to quickly: Verify the return, Inspect the product, Grade the product Repair Returns: • Set up guided workflows to identify and fix repairable products. • ReverseLogix includes a configurable repairs management module so you can recoup the cost of damaged returns
Returngoods:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ReverseLogix:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Returngoods:

Audience

Companies that need a returns management solution
ReverseLogix:

Audience

Enterprises and companies in need of a platform to manage the entire life-cycle of their returns
Returngoods:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ReverseLogix:

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported
Returngoods:

API

Offers API Not Supported
ReverseLogix:

API

Offers API Supported
Returngoods:

Screenshots and Videos

ReverseLogix:

Screenshots and Videos

Returngoods:

Pricing

$29.99 per user per month
Free Version Not Supported
Free Trial Not Supported
ReverseLogix:

Pricing

Contact Us for More Details
Free Version Not Supported
Free Trial Not Supported
Returngoods:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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ReverseLogix:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Returngoods:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
ReverseLogix:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Returngoods:

Company Information

Returngoods
Founded: 2004
United States
www.returngoods.com
ReverseLogix:

Company Information

ReverseLogix
Founded: 2014
United States
www.reverselogix.com
Returngoods:

Alternatives

ReverseLogix:

Alternatives

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Returngoods:

Categories

Customer Service Supported
Returns Management Supported
ReverseLogix:

Categories

Returngoods:

Customer Service Features

Alerts / Escalation Supported
Appointment Management Supported
Call Center Management Not Supported
Email Management Not Supported
Knowledge Base Supported
Live Chat Supported
Performance Metrics Not Supported
Queue Management Not Supported
Self Service Portal Supported
Social Media Integration Not Supported
Surveys & Feedback Not Supported
Virtual Assistant Not Supported
Workflow Management Supported
ReverseLogix:

Returns Management Features

3PL / ERP Integration Supported
Automated Exchanges Supported
Branded Experience Supported
Custom Return Policy Supported
Inventory Management Supported
One-Click Returns Processing Supported
Returns Analytics Supported
Shopper Self-Service Supported
Smart Data Collection Supported

Customer Satisfaction Features

360 Degree Feedback Not Supported
Analytics Supported
Call Reporting Supported
Complaint Monitoring Supported
Feedback Collection Not Supported
Survey Management Not Supported
Returngoods:

Integrations

Blue Yonder Warehouse Management System Not Supported
FedEx Ship Manager Not Supported
Magento Not Supported
Manhattan SCALE Not Supported
NetSuite Not Supported
Oracle Cloud Infrastructure Not Supported
Pandium Not Supported
SAP Commerce Cloud Not Supported
Salesforce Not Supported
Shopify Not Supported
WooCommerce Not Supported
ReverseLogix:

Integrations

Blue Yonder Warehouse Management System Supported
FedEx Ship Manager Supported
Magento Supported
Manhattan SCALE Supported
NetSuite Supported
Oracle Cloud Infrastructure Supported
Pandium Supported
SAP Commerce Cloud Supported
Salesforce Supported
Shopify Supported
WooCommerce Supported
Returngoods:
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ReverseLogix:
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