Retamo vs. Semantrum Comparison


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		Related Products SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. 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About Monitor, generate, and evaluate your company's online customer ratings easily and effectively with Retamo. Achieve the best possible reputation on the Internet. Take a look at how you can easily and effectively benefit from your company's reviews with Retamo. Monitor the customer ratings of your company and your competitors on over 50 rating portals on the Internet. Mobilize your satisfied customers to submit a positive rating on the rating portals of your choice. Strengthen your company's online reputation. Gain, even more, leads and new customers. Share positive reviews on social media or embed them directly on your website with just a few clicks. Analyze the performance and development of your company and your competitors using reliable key figures. Store the rating portals and social networks on which your company is represented and always keep track of all ratings. Have the ratings of your company displayed across platforms according to certain criteria.	About 24/7 monitoring of mentions and audit of reputation in the media, web sources, social networks with detailed analytics, visualization and tracking dynamics according to your personal metrics. About brands, persons, events or any keywords. Build detailed reputation analytics based on AMEC principles or your own metrics and KPIs Track metrics: media loyalty index, audience coverage, emotional color of publications in relation to the monitored object, publication resonance, etc. Identify information trends and respond to them in time or use effectively. Analyze the media activity of competitors in real time and dynamics by various parameters Track promotions, product portfolio news, look for new directions, including abroad. Make detailed media analytics about competitors content and PR strategy. Use easy-to-use benchmark reports and customized interactive infographics.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Businesses seeking a solution to generate, monitor, and analyze customer ratings or feedback	Audience Monitoring of mentions and audit of reputation in the media, web sources, social networks for buusinesses
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing €19 per account per month Billed annually Free Version Not Supported Free Trial Supported	Pricing $40 per month per topic Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information Retamo Germany retamo.de/	Company Information Semantrum Founded: 2016 Ukraine promo.semantrum.net/en/main/
Alternatives Trustpilot	Alternatives Brand24
Reeview	TrendSights
Rannkly	RepWarn Repwarn Reputation Software
BrandWizard BrandWizard.io	Critical Mention
Sync Reviews View All	Commetric View All
Categories Customer Satisfaction Supported NPS Supported Reputation Management Supported Review Management Supported	Categories Media Monitoring Supported Reputation Management Supported
Reputation Management Features Campaign Management Supported Gamification Not Supported Response Management Not Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Supported Social Media Metrics Not Supported Social Media Monitoring Not Supported White Label Not Supported Show More Features Customer Satisfaction Features 360 Degree Feedback Not Supported Analytics Supported Call Reporting Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Not Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Supported Social Sharing Supported White Label Not Supported
Integrations Facebook Supported Airbnb Supported App Store Supported Axis LMS Supported Booking.com Supported Expedia Supported G2 Supported Glassdoor Supported Go Local Go Smart POS Supported HomeToGo Supported Hotels.com Supported Indeed Supported ProvenExpert.com Supported REVIEWS.io Supported Tripadvisor Supported TrustRadius Supported Trusted Shops Supported Trustpilot Supported Yelp Supported Show More Integrations View All 29 Integrations	Integrations Facebook Supported Airbnb Not Supported App Store Not Supported Axis LMS Not Supported Booking.com Not Supported Expedia Not Supported G2 Not Supported Glassdoor Not Supported Go Local Go Smart POS Not Supported HomeToGo Not Supported Hotels.com Not Supported Indeed Not Supported ProvenExpert.com Not Supported REVIEWS.io Not Supported Tripadvisor Not Supported TrustRadius Not Supported Trusted Shops Not Supported Trustpilot Not Supported Yelp Not Supported Show More Integrations View All 4 Integrations
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