Related Products
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About
ResiOnboarding is a resident onboarding and experience management platform built specifically for senior living communities. It helps operators create a more organized, consistent, and welcoming resident journey from move-in through the first 90 days.
Instead of relying on paper checklists, scattered spreadsheets, emails, and disconnected department workflows, ResiOnboarding brings everything into one centralized platform. Teams can manage onboarding tasks, track resident progress, coordinate responsibilities, monitor surveys and feedback, communicate across departments, identify residents who may need additional attention, and gain real-time visibility through an easy-to-use dashboard.
Designed for Independent Living, Assisted Living, Memory Care, and Life Plan/CCRC communities, ResiOnboarding helps improve staff accountability, reduce missed follow-ups, strengthen resident satisfaction, and create a smoother transition into community life.
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About
Second Nature’s Resident Experience Platform is a cloud-based software solution designed to help property managers move beyond basic transactional workflows by orchestrating personalized experiences for residents from lease signing through ongoing living, using tools that reduce administrative work, enhance service offerings, and drive retention. It combines Resident Onboarding (interactive, mobile-first lease guides and move-in task checklists powered by its Maestro orchestrator) with customizable Resident Benefits Packages (RBPs) that bundle services such as group-rate internet, renters insurance, credit building, air filter delivery, on-demand pest control, identity protection, rewards programs, and move-in concierge services to create value residents appreciate and pay for. It automates personalized communications, integrates with existing property accounting software, and lets managers tailor experiences by property type or resident profile at scale.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Independent Living communities Assisted Living communities Memory Care communities Life Plan Communities / CCRCs
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Audience
Property managers and real estate operators in search for a tool to transform resident onboarding, ongoing services, and benefits into personalized, automated resident experiences that improve retention and operational efficiency
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationResiOnboarding
Founded: 2026
United States
www.ResiOnboarding.com
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Company InformationSecond Nature
Founded: 2012
United States
www.secondnature.com
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Categories |
Categories |
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Integrations
AppFolio Property Manager
Maestro
Propertyware
Rentvine
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