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About

ResDiary is the original no cover charge restaurant reservation system. Since launching in September 2006, over 10,000 restaurants and hotels around the world now use ResDiary. ResDiary is the leading UK-based company providing web based restaurant booking systems, commission-free online bookings, real time table management, restaurant waitlist, pre-ordering apps, restaurant yield management and cover optimisation with integrated CRM and e-marketing capabilities.

About

Get the in-context data you need to make better, user-centered decisions. A flexible tool built for more than just diary studies. Prototype feedback, competitive analysis, in-the-wild product discovery, field work supplementations, shopalongs. There’s no limit to the methodologies teams harness with Diary. Fieldwork quality insights made affordable and agile. Press “go” on your study, then return to the platform with results waiting. Diary gets you immersive data you can collect at “just the right time,” and review on your own time. Take impactful action items from challenging research questions. dscout findings are built for impact. Harness powerful in-platform analysis tools to tag, filter, and synthesize with ease. Share with your stakeholders and engender empathy with intimate video responses. From launch, to field, to deliverable with ease. Pull out your most articulate participants with our machine-learning-based “expressiveness” feature.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Audience

Researchers looking for a research tool solution to gather qualitative feedback and competitive analysis

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • My account manager was nice, and always willing to talk. She did leave the company about 9 months however.

Cons

  • As a university, the platform had too many issues for us to continue using after a year. We would run reports, and they would lock up the browser, and we had a lot of people who complained of uploading issues from the dscout pool. The platform could be more straightforward to build a project and needs a significant UI overhaul.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ResDiary
United Kingdom
www.resdiary.com

Company Information

dscout
Founded: 2011
United States
dscout.com/diary

Alternatives

Alternatives

e-Res

e-Res

Kernow Software

Categories

Categories

Restaurant Management Features

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Integrations

3S POS
Access EPoS
Bloomreach
For-Sight CRM
H&L POS
Hop
Idealpos
Mosaic by MethodWorx
SwiftPOS
TestingTime
iVvy Venue Management
me&u

Integrations

3S POS
Access EPoS
Bloomreach
For-Sight CRM
H&L POS
Hop
Idealpos
Mosaic by MethodWorx
SwiftPOS
TestingTime
iVvy Venue Management
me&u
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Claim ResDiary and update features and information
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Claim dscout and update features and information