Tia

Tia

TIA Reviews Pte. Ltd.
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About

ReputeMap is Google review management software for local businesses and the agencies that serve them, covering the entire Google review loop. Review generation: request reviews by email, QR code, or shareable link. Every customer is asked and every message carries one-click opt-out, so collection stays FTC-compliant with no review gating. Monitoring and response: every location's reviews land in one inbox, filterable by rating, sentiment, and reply status. AI drafts a reply in your brand voice; you approve it and publish to Google in one click. Reviews of 1-3 stars trigger instant alerts by email, Telegram, or WhatsApp. Multi-location teams and agencies get dashboards for ratings, review velocity, reply coverage and response time, plus white-label PDF reports. A REST API and hosted MCP server let scripts and AI assistants read reviews and draft replies. Flat pricing, locations included: $29/mo (5), $39/mo (15), $49/mo (30 + white-label). 14-day free trial, no demo call.

About

Tia is a cloud-based review and buyer-message management platform for e-commerce brands, marketplace sellers and agencies managing multiple stores. It brings reviews and buyer chats from connected Shopee, Lazada, Tokopedia and TikTok Shop stores into a shared workspace. AI tools can draft or send replies to customer reviews and questions in the brand's tone of voice and the buyer's language. Teams can use reply templates and rules to handle recurring interactions consistently. Review analytics organize customer feedback to show what buyers praise or report as problems, while reports track response speed and store ratings. By combining marketplace conversations, response workflows and feedback reporting, Tia helps teams manage customer communication across stores and monitor customer feedback about their products and service. The service runs in the cloud and does not require local software installation.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Local business owners and multi-location operators (dentists, home services, restaurants, salons, auto, med spas) and the local-SEO agencies that manage Google Business Profiles for them.

Audience

E-commerce brands, online sellers and agencies selling on Shopee, Lazada, Tokopedia and TikTok Shop.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$29/month
Free Version Not Supported
Free Trial Supported

Pricing

Monthly subscription plans are tailored to business needs. Enterprise pricing is customized based on business scale, data volume, and specific requirements.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

ReputeMap
Founded: 2026
reputemap.com

Company Information

TIA Reviews Pte. Ltd.
Founded: 2026
Singapore
tia-reviews.com

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Categories

Categories

Integrations

Google Business Profile Supported
Lazada Not Supported
Shopee Not Supported
Telegram Supported
TikTok Shop Not Supported
WhatsApp Supported

Integrations

Google Business Profile Not Supported
Lazada Supported
Shopee Supported
Telegram Not Supported
TikTok Shop Supported
WhatsApp Not Supported
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