ReputationStacker

ReputationStacker

5.0 out of 5 stars
RightResponse AI

RightResponse AI

RightResponse AI, Inc.
ReputationStacker RightResponse AI

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ReputationStacker:

About

ReputationStacker consistently ranks as the #1 reputation management software for good reason: It helps businesses automatically generate more customer reviews, improve online ratings, rank higher in local search, and win more customers... automatically. This fully hands-off reputation management and review generation system automates review requests, monitors online reviews across major platforms, and protects your brand’s online reputation, allowing you to focus on running your business while the system works in the background. ReputationStacker’s reporting and analytics suite turns customer feedback from online reviews and NPS surveys into quantified, actionable insights you can use to improve operations & customer experience, and drive more positive reviews. Built to scale, ReputationStacker is ideal for SMBs and multi-location businesses looking to centralize reputation management, boost review volume, improve customer experience, and dominate local search results.
RightResponse AI:

About

RightResponse AI is an AI-powered review and reputation management platform for location-based businesses, multi-location brands, agencies, and enterprises. Its multi-agent response workflow separates review understanding, safety and risk, theme analysis, approved-message selection, planning, writing, and final quality assurance. Teams can automatically publish responses or require human approval, using approved company, brand, and location knowledge when relevant. The platform also sends personalized email and SMS review requests, aggregates and monitors reviews, turns customer feedback into customizable Voice of Customer insights, analyzes competitor reviews, and tracks Google Maps rankings. RightResponse AI supports multi-location management, Done For You service, agency white-label options, integrations with Google Business Profile, Trustpilot, and Zapier, plus an Open API. Plans begin at $10 per location per month plus usage credits; Core, Pro, and Pro+ plans are also available.
ReputationStacker:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
RightResponse AI:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
ReputationStacker:

Audience

ReputationStacker is for businesses of all sizes - from single-location SMBs to franchises with thousands of locations - that want to manage their online reputation, get more reviews, and rank higher in local search.
RightResponse AI:

Audience

Location-based businesses, multi-location brands, agencies, franchises, enterprise reputation teams, customer experience teams, marketing teams, and operators that manage online reviews, review requests, local search visibility, or Voice of Customer programs.
ReputationStacker:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
RightResponse AI:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
ReputationStacker:

API

Offers API Supported
RightResponse AI:

API

Offers API Supported
ReputationStacker:

Screenshots and Videos

RightResponse AI:

Screenshots and Videos

No images available
ReputationStacker:

Pricing

$63 per month
Free Version Not Supported
Free Trial Supported
RightResponse AI:

Pricing

$10/location/month
Free Version Not Supported
Free Trial Supported
ReputationStacker:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5
RightResponse AI:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
ReputationStacker:

Pros & Cons from Real Users

Pros

  • One of the things we love about ReputationStacker is how easy it is to roll out to new locations. As soon as a store opens, we're already collecting reviews. That early momentum helps our locations build trust faster and gives us an edge over competitors that are still trying to build their online reputation (or aren't doing anything at all).
  • What I like most about ReputationStacker is how easy it is to use. We just connected it to our CRM on day 1 and it gets us reviews automatically for all of our locations.
  • ReputationStacker is makes reputation management easy across all of our tutoring locations. It automates review requests and keeps everything organized. We get a lot of reviews using ReputationStacker and the dashboard makes it easy to track performance.
  • Reputation stacker was really easy to set up and connect to our CRM. Now whenever we close a case it automatically follows up with the client and asks for a Google review.

Cons

  • There is no part of it that I don't like because it is well designed and always works.
  • There's nothing bad about it so there's nothing that I don't like about it.
  • I like pretty much all of it. It works perfectly for managing our reputation.
  • It took a minute to figure out that it can't push the first party customer feedback directly to Google, but once I figured out how it asks our clients for a Google review directly then it all made sense.
ReputationStacker:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
RightResponse AI:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
ReputationStacker:

Company Information

ReputationStacker
Founded: 2016
United States
reputationstacker.com
RightResponse AI:

Company Information

RightResponse AI, Inc.
Founded: 2022
United States
www.rightresponseai.com
ReputationStacker:

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RightResponse AI:

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ReputationStacker:

Categories

RightResponse AI:

Categories

ReputationStacker:

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported
ReputationStacker:

Integrations

Google Business Profile Supported
Zapier Supported
Facebook Supported
Trustpilot Not Supported
RightResponse AI:

Integrations

Google Business Profile Supported
Zapier Supported
Facebook Not Supported
Trustpilot Supported
ReputationStacker:
Claim ReputationStacker and update features and information
Claim ReputationStacker and update features and information
RightResponse AI:
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