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About

Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.

About

Join over 15,000 companies worldwide that have increased their search traffic and conversion rate by putting their trust in eKomi to collect verified, authentic product and customer ratings and reviews. eKomi offers a unique platform where consumers communicate their verifiable experiences to one another. eKomi charters one of the most elite, vast Customer Feedback Management teams which personally screens every single review collected, 24/7 for our clients. Activating Google's seller rating extension is crucial for businesses to thrive in the increasingly competitive online marketplace. For example, eKomi was granted the CeBIT Innovation Award by the Fraunhofer Institute and the Best of Innovation Award for IT. Just this year we won the LSA 2017 Ad to Action awards for our mobile SMS solution. These awards solidify eKomi as an industry leader in both design and delivery of unique, cutting-edge technology platforms.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of an all-in-one review management platform

Audience

Companies in search of a review management solution to increase their search traffic and conversion rate through customer ratings and reviews

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

1440
Founded: 2009
United States
www.1440.io/reputation-studio/

Company Information

eKomi
Founded: 2008
Germany
www.ekomi.com/us/

Alternatives

LocalReviews

LocalReviews

OneLocal

Alternatives

ProvenExpert.com

ProvenExpert.com

Expert Systems AG
EmbedReviews

EmbedReviews

EmbedSocial

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Not Supported
Review Generation Not Supported
Review Monitoring Supported
Sentiment Analysis Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Integrations

BRAVO Not Supported
Commanders Act Not Supported
DreamPro Not Supported
Google Ads Not Supported
Google Cloud Platform Not Supported
IBM WebSphere Application Server Not Supported
Magento Not Supported
Miva Not Supported
PrestaShop Not Supported
Retamo Not Supported
Salesforce Supported
Salesforce Agentforce Commerce Not Supported
Shift4Shop Not Supported
Shopify Not Supported
Squarespace Not Supported
Tealium Customer Data Hub Not Supported
TrustCommander Not Supported
Volusion Not Supported
Weebly Not Supported
Wix Not Supported

Integrations

BRAVO Supported
Commanders Act Supported
DreamPro Supported
Google Ads Supported
Google Cloud Platform Supported
IBM WebSphere Application Server Supported
Magento Supported
Miva Supported
PrestaShop Supported
Retamo Supported
Salesforce Not Supported
Salesforce Agentforce Commerce Supported
Shift4Shop Supported
Shopify Supported
Squarespace Supported
Tealium Customer Data Hub Supported
TrustCommander Supported
Volusion Supported
Weebly Supported
Wix Supported
Claim Reputation Studio by 1440 and update features and information
Claim Reputation Studio by 1440 and update features and information
Claim eKomi and update features and information
Claim eKomi and update features and information