RepairQ vs. Shopmonkey Comparison


RepairQ ServiceCentral Technologies	Shopmonkey	+	+
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Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,729 Ratings Visit Website Wash-Dry-Fold POS Wash-Dry-Fold POS is a laundromat POS system built by laundromat owners, created by the team behind Liberty Laundry in Tulsa, Oklahoma. It powers wash-dry-fold, pickup and delivery, commercial accounts, and full-service retail from one platform — every feature included, no long-term contract. Purpose-built for the laundry business, not adapted from generic retail software: • Wash-dry-fold — order intake, weigh-in, pricing, and status tracking • Pickup and delivery — customer accounts, scheduling, and recurring orders • Order tracking — a Kanban board from drop-off to ready-for-pickup • Commercial accounts — invoicing for hotels, gyms, and B2B clients • Integrations — Speed Queen / Alliance, Laundroworks, ESD, FasCard, LaundryCard • Attendant workflows — role-based logins and guided tasks • Theft prevention — reporting on voids, discounts, and cash discrepancies • Repair tracking and reporting — maintenance logs plus revenue and labor analytics 126 Ratings Visit Website Runit RealTime Cloud Established in 1992 in NYC, Runit is THE cloud-based Retail Management and Point of Sale (POS) system for high-end apparel, footwear, sporting goods and gift retail chains. 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About A comprehensive point of sale, repair tracking, and business management solution developed for the retail repair industry. RepairQ focuses on automating your daily operations and is constantly adding features and qualified integrated partners. RepairQ offers Point of Sale, Ticket and Repair Tracking, Inventory Management, Enhanced Customer Relationship Management, Business Intelligence reporting, and so much more. Start a free trial of RepairQ today or signup for only $75 a month!	About Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies looking for a powerful Catalog Management solution	Audience Anyone looking for an Auto Repair Shop workflow management solution
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $75 per month Starting at $75, contact us for special promotions. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 2.0 / 5 ease 4.0 / 5 features 2.0 / 5 design 3.0 / 5 support 1.0 / 5 Read all reviews
	Pros & Cons from Real Users Pros Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use). Cons We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information ServiceCentral Technologies Founded: 2007 United States repairq.io	Company Information Shopmonkey Founded: 2016 United States www.shopmonkey.io
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RepairShopr View All	Orderry View All
Categories Catalog Management Supported Heavy-Duty Repair Supported Point of Sale Supported Repair Shop Supported Retail POS Systems Supported	Categories Auto Detailing Supported Auto Repair Supported Auto Repair Shop Management Supported Digital Vehicle Inspection (DVI) Supported Heavy-Duty Repair Supported
Show More Features Catalog Management Features Catalog Creation Supported Content Library Not Supported Content Management Supported Cross Selling Functionality Not Supported Custom Product Attributes Not Supported Customizable Catalogs Supported Desktop Publishing Not Supported Pricing Management Supported Product Comparison Not Supported Search Supported Point of Sale Features Barcode Scanning Supported Commission Management Supported Cryptocurrency Support Not Supported Customer Account Profiles Supported Discount Management Supported eCommerce Integration Not Supported Electronic Signature Supported Gift Card Management Not Supported Loyalty Program Not Supported Multi-Location Supported Restaurant POS Not Supported Retail POS Supported Returns Management Supported Repair Shop Features Barcode Support Supported Billing & Invoicing Supported CRM Not Supported Intake Forms Supported Inventory Management Supported Parts Inventory Management Supported Point of Sale (POS) Supported Repair Tracking Supported Work Order Management Supported Retail POS Systems Features Barcode Scanning Supported Commission Management Supported Discount Management Supported eCommerce Not Supported Gift Card Management Not Supported Inventory Management Supported Loyalty Program Support Supported Pricing Management Supported Returns Tracking Supported Sales Tracking Supported Touch Screen Supported	Show More Features Auto Repair Features Billing & Invoicing Supported CRM Supported Digital Vehicle Inspections (DVI) Not Supported Inventory Management Supported Labor Rates Supported Maintenance Scheduling Supported Parts Management Not Supported Quotes / Estimates Not Supported Service History Not Supported Vehicle Tracking Not Supported VIN Lookup Supported Work Order Management Supported
Integrations QuickBooks Online Supported QuickBooks Online Advanced Supported Edge Not Supported Epicor Integrated Service Estimator Not Supported Heartland Payment Processing Supported PartsTech Not Supported View All 3 Integrations	Integrations QuickBooks Online Supported QuickBooks Online Advanced Supported Edge Supported Epicor Integrated Service Estimator Supported Heartland Payment Processing Not Supported PartsTech Supported View All 5 Integrations
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