RepairQ

RepairQ

ServiceCentral Technologies
Shopmonkey

Shopmonkey

2.0 out of 5 stars
RepairQ Shopmonkey

Related Products

  • Jesta Vision Suite
    4.5 out of 5 stars 42 Ratings
    Visit Website for Jesta Vision Suite
  • Vibe Retail
    4.9 out of 5 stars 91 Ratings
    Visit Website for Vibe Retail
  • KORONA POS
    4.7 out of 5 stars 228 Ratings
  • Runit RealTime Cloud
    4.7 out of 5 stars 25 Ratings
    Visit Website for Runit RealTime Cloud
  • Paladin POS
    4.7 out of 5 stars 28 Ratings
    Visit Website for Paladin POS
  • Trident 1
    5.0 out of 5 stars 2 Ratings
    Visit Website for Trident 1
  • Wash-Dry-Fold POS
    5.0 out of 5 stars 128 Ratings
    Visit Website for Wash-Dry-Fold POS
  • RetailEdge
    4.8 out of 5 stars 201 Ratings
    Visit Website for RetailEdge
  • Square POS
    4.8 out of 5 stars 765,336 Ratings
    Visit Website for Square POS
  • Odoo
    4.2 out of 5 stars 1,729 Ratings
    Visit Website for Odoo
RepairQ:

About

A comprehensive point of sale, repair tracking, and business management solution developed for the retail repair industry. RepairQ focuses on automating your daily operations and is constantly adding features and qualified integrated partners. RepairQ offers Point of Sale, Ticket and Repair Tracking, Inventory Management, Enhanced Customer Relationship Management, Business Intelligence reporting, and so much more. Start a free trial of RepairQ today or signup for only $75 a month!
Shopmonkey:

About

Hear from real shop owners who made the switch to the leading repair shop management software. Communicate with customers right within our shop management software to send estimates, updates, and answer questions. Offer your repair shop customers more flexibility, send confirmations and automated appointment reminders. No matter what type of shop you run, Shopmonkey can help you manage your business. Our shop management system offers an all-in-one solution made for your industry. No starting from scratch. We’ll move your customer data, invoices, and more over to Shopmonkey. Tailor the workflow to fit your needs with modifiable milestones, add notes, or use Tags to mark VIPs, pick up times, and more so everyone’s on the same page.
RepairQ:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Shopmonkey:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
RepairQ:

Audience

Companies looking for a powerful Catalog Management solution
Shopmonkey:

Audience

Anyone looking for an Auto Repair Shop workflow management solution
RepairQ:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Shopmonkey:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
RepairQ:

API

Offers API Not Supported
Shopmonkey:

API

Offers API Not Supported
RepairQ:

Screenshots and Videos

Shopmonkey:

Screenshots and Videos

RepairQ:

Pricing

$75 per month
Starting at $75, contact us for special promotions.
Free Version Not Supported
Free Trial Supported
Shopmonkey:

Pricing

No information available.
Free Version Not Supported
Free Trial Supported
RepairQ:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Shopmonkey:

Reviews/Ratings

Overall 2.0 / 5
ease 4.0 / 5
features 2.0 / 5
design 3.0 / 5
support 1.0 / 5
Shopmonkey:

Pros & Cons from Real Users

Pros

  • Web based, easy to navigate even for those not familiar with computers (mechanics found it easy to use).

Cons

  • We signed on and in just a few months, Shopmonkey upgraded to their 2.0 version. It was a disaster. On 9/26 we were informed that after 9/30, we were no longer able to sync QBs with Shopmonkey. Support was pathetic. We are now creating double entries until we iron out our issue. May move to Fullybay for the extra cost as this is totally inefficient and all Shopmonkey said was "We are sorry." They provide NO training. They have short videos to watch but they do not address the nuances of each shop and questions need to be submitted to support online or by phone and it can take several days before you get an answer. Sales rep dropped us after we signed on. Very disappointed.
RepairQ:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Shopmonkey:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
RepairQ:

Company Information

ServiceCentral Technologies
Founded: 2007
United States
repairq.io
Shopmonkey:

Company Information

Shopmonkey
Founded: 2016
United States
www.shopmonkey.io
RepairQ:

Alternatives

Fixably

Fixably

5.0 out of 5 stars
Shopmonkey:

Alternatives

KUKUI

KUKUI

Kukui
4.8 out of 5 stars
RepairQ:
YourBiz

YourBiz

YourBiz App
Shopmonkey:
Fullbay

Fullbay

3.7 out of 5 stars
RepairQ:
Digital Wrench

Digital Wrench

VMT Software
5.0 out of 5 stars
Shopmonkey:
EZ Auto Scheduler

EZ Auto Scheduler

EZnet Scheduler
RepairQ:
Shopmonkey:
RepairQ:
Shopmonkey:
RepairQ:

Categories

Catalog Management Supported
Heavy-Duty Repair Supported
Point of Sale Supported
Repair Shop Supported
Retail POS Systems Supported
Shopmonkey:

Categories

RepairQ:

Catalog Management Features

Catalog Creation Supported
Content Library Not Supported
Content Management Supported
Cross Selling Functionality Not Supported
Custom Product Attributes Not Supported
Customizable Catalogs Supported
Desktop Publishing Not Supported
Pricing Management Supported
Product Comparison Not Supported
Search Supported

Point of Sale Features

Barcode Scanning Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Not Supported
Loyalty Program Not Supported
Multi-Location Supported
Restaurant POS Not Supported
Retail POS Supported
Returns Management Supported

Repair Shop Features

Barcode Support Supported
Billing & Invoicing Supported
CRM Not Supported
Intake Forms Supported
Inventory Management Supported
Parts Inventory Management Supported
Point of Sale (POS) Supported
Repair Tracking Supported
Work Order Management Supported

Retail POS Systems Features

Barcode Scanning Supported
Commission Management Supported
Discount Management Supported
eCommerce Not Supported
Gift Card Management Not Supported
Inventory Management Supported
Loyalty Program Support Supported
Pricing Management Supported
Returns Tracking Supported
Sales Tracking Supported
Touch Screen Supported
Shopmonkey:

Auto Repair Features

Billing & Invoicing Supported
CRM Supported
Digital Vehicle Inspections (DVI) Not Supported
Inventory Management Supported
Labor Rates Supported
Maintenance Scheduling Supported
Parts Management Not Supported
Quotes / Estimates Not Supported
Service History Not Supported
Vehicle Tracking Not Supported
VIN Lookup Supported
Work Order Management Supported
RepairQ:

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Edge Not Supported
Epicor Integrated Service Estimator Not Supported
Heartland Payment Processing Supported
Merrows Not Supported
PartsTech Not Supported
Treadstock Not Supported
Shopmonkey:

Integrations

QuickBooks Online Supported
QuickBooks Online Advanced Supported
Edge Supported
Epicor Integrated Service Estimator Supported
Heartland Payment Processing Not Supported
Merrows Supported
PartsTech Supported
Treadstock Supported
RepairQ:
Claim RepairQ and update features and information
Claim RepairQ and update features and information
Shopmonkey:
Claim Shopmonkey and update features and information
Claim Shopmonkey and update features and information