RentMy vs. RentSyst Comparison


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About Powerful rental platform with WordPress plugin to add real-time rentals to your website for e-commerce payment processing, shipping and inventory tracking and too many features to list. Set up an easy-to-use online booking system, synced with your inventory for up-to-the-second availability. Perfect for rental companies with a storefront, and works great for pop-ups, too. SSL-protected, reliable and secure way to capture Customer payments (without the commissions) Want to offer real-time, secure rentals to Customers? Sell and rent products. Need dynamic shipping and/or delivery fee calculation. Want to use their merchant processor to handle online payments? Want to take control of their rentals on their terms. Save time & money using the RentMy integrated card-present payments option. Works like a traditional POS, but with powerful options to run your rental business.	About RentSyst - a cloud based Car Rental Software. Suitable for both large fleets and owners of few cars. With its help, order management is greatly simplified and also increases the revenue and profitability of each car. The system is designed to organize, optimize and simplify the work of the car rental companies woldwide. Perfectly fits as car rental software, bike rental software, scooter rental software, RV rental software and other type os vehicles. All the most necessary tools in RentSyst: - Web-App (perfectly works with iOS & Android) - Full control of your fleet - Proper planning and management of your business - Daily Plan & Booking Timeline - Reservation checkin - Agents and referrals (partners) - Maintenance - Detailed analytics and statistics - Work with electronic documentation - Integration with website (booking page) - Integration with Payment Gateway - Integration with Accounting - Integration with GPS - User-friendly interface
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Rental companies searching for a solution to manage and improve their operations	Audience Car rental companies, Scooters & Motorcycle rental companies, RV rental companies, Boats rental.
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Not Supported	Pricing €3,0 per vehicle / month - CRM - Unlimited users - Unlimited branches (pick-up & drop-off locations) - Fleet Management - Delivery Fees automation - Planner and Task Manager - Reservation checklist - Agents and referrals (partners) - Digital Agreement + Digital Signature - Sub-Companies - User management - Equipment management - Insurance management - Loyalty program - Discounts & Promocodes - Reports and Statistics - API Access - Personal cabinet for customers - Maintenance - Fines & Violations - Fuel level tracking - Mileage overlimit - Dynamic prices & rates - Notifications and Templates - Safety and Back-up - Client oriented Support - Website Builder - Integration with Online Reservation - Integration with Online Gateways - Integration with Accounting - Integration with Brokers - Integration with GPS Free Version Supported Free Trial Supported
Reviews/Ratings Overall 2.0 / 5 ease 3.0 / 5 features 4.0 / 5 design 3.0 / 5 support 3.0 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 4.8 / 5 features 4.8 / 5 design 4.8 / 5 support 4.7 / 5 Read all reviews
Pros & Cons from Real Users Pros After setting up my yard sign rental business, I was eager to find a rental website platform. I checked out quite a few and found that Rentmy seemed to have all of the features I was looking for. In hindsight, there are much better and cheaper ones out there. More of that later. Please read the entire review to see why I would not recommend using RentMy for your business. USING THE PROGRAM: RentMy offered a free, but limited, plan which I thought would be perfect while I was figuring things out. While there are a nice selection of features, locating the right place to make changes to inventory and other items is not very intuitive. You may find yourself searching all over the menus to find what you are looking for. Secondly, navigating the screens is absolutely infuriating. Tapping on a menu item usually brings up a second, half screen of items and selections. The problem is finding just the right place on the screen to place your curser so that you can scroll up or down. Even after 2 months of using the software, I was still struggling every time. Another major issue is that the website does not load the first time. I had several customers tell me that the website was not working. Only after a person refreshes the page, will the site load (although extremely slowly). I made quite a few requests for computer chats to ask for help, and to their credit, they were quite helpful and responsive. They were almost always available when I requested a chat. Most of the questions I had were either trying to figure out how to achieve a particular function or asking to make something work that wasn’t working properly. Everything was fine until I received a message that read something to the effect of, “You have exhausted your amount of time for assistance. Please purchase a paid plan”. That was all fine except for the fact that I still needed help fixing things that weren’t working correctly before I felt comfortable paying $60 a month. Since I really needed their assistance to fix the problems, I went ahead and signed up for a paid plan. I was extremely disappointed to find out that even after paying for a plan, the website was still directing to Rentmy as the main site and referring to their website when I sent a customer a link to my website. I was told that I would have to pay another $100 to have their name removed from the web address. As it turned out, there was absolutely no benefit to upgrading to the paid plan. There was an option to downgrade back to the free site so I immediately did that. ETHICS AND BUSINESS PRACTICES: Here’s where it gets ugly. I remained on the free plan, even though they kept “adding” limiting features. For example, just a few days ago, they added a large watermark with the RentMy logo on top of all of my product images. I get it! They want people to purchase the paid plan. I understood this and chose to keep it like this until I decided if I was going to stay with them or find another rental platform. I didn’t have to wait long as RentMy made that decision for me. Remember when I said I had paid for a one month paid plan? I downgraded to the free, limited, version and expected that to be that. I got an email today, saying “Your subscription will renew soon”. “ This is a friendly reminder that your Renterval LLC subscription will automatically renew on September 30, 2020. Wait! What? I cancelled that subscription. This must be a mistake, right? So I emailed them, telling them that I did not want to renew the subscription. I received a reply a few minutes later saying they were cancelling my account per my request. I replied that I would like to keep the account active until the end of the month. They replied back that they were keeping my data on file until the end of the month (6 more days) but that they deactivated my account because I wasn’t paying. There is so much wrong with this. Where to start. It seems to me that they had some regrets after they set up a free plan and decided that they wanted to do away with that option. But what about the customers that are already on that plan? Perhaps they could send them an email telling them that they are sorry but we are no longer offering the free plan and as of x date, you will either need to choose a paid plan or the account will be closed. That sounds like a reasonable approach, right? Instead, they chose to deactivate my account, immediately, after I let them know I had no intention of letting them charge my card next month without authorization. The consequences? I have lost all of my client information and have no website. Thankfully, I have just found another rental website platform called Reservety. They are responsive, polite, reasonably priced, and most importantly, act with professionalism. Check them out! Cons No communication. Unprofessional. They should learn how to deal with customers to make things better and not charge without authorization.	Pros & Cons from Real Users Pros User friendly software. Integration with website. Templates for emails and agreement. Unlimited managers access. I am very pleased with the RentSyst software. Now manage your small business by renting scooters is much better. I liked very much that now all online orders come directly to the system. This is because we have included the WordPress plugin on our site. Very comfortably. I liked the Payments tab very much. Now all transactions with money are in front of me, it's very convenient! I learned about this software accidentally from ads. But I really like it for those 5 months I'm using it daily. I had a few issues in the beginning but the support helped me to solve it very fast. Really flexible, useful software with a pleasant interface. And what I liked the most is the responsible and fast support team. I learned about RentSyst absolutely by accident, spied from my competitors. I must say that with this site, my car rental business has become easier, more confident and more profitable. Yes, we raised the rent a bit, but among the local distributors we are the only ones who provide the client with a service of this level. We began to feel more confident with this service, because there isn't any confusion with papers, with different programs, with different responsibilities and those who are responsible for them. All cars connected to the system can be rented online, the price is fixed, all the parameters of the car are reflected. Customers can make full or partial prepayment online too. For the internal user, daily plans and timelines, taskers, all positions for fleet management and control are displayed. I changed my old software to RentSyst and I liked it very much. Why RentSyst? Because it is modern, new features are constantly being added, which means that there are always software updates. It is cloud-based, which means that I can log into my account from any device. It is very convenient to track your fleet, see their location, speed, location history and other interesting parameters. Cons I've been using RentSyst for almost 1 year and currently I haven't found any cons. Nothing critical. Small bugs appear, but they are fixed and everything is fine. The support quickly solves this problem. Don't know. All issues I had at the beginning were solved. As I can see from the updates they are growing and add new features. No mobile app. I would like to see the application on my smartphone. Small bugs. But programmers will fix them quickly.
Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information RentMy Founded: 2008 United States rentmy.co	Company Information RentSyst Founded: 2018 Cyprus rentsyst.com
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Categories Boat Rental Supported Rental Supported	Categories Car Rental Supported Limo Supported Rental Supported Rental Property Management Supported
Rental Features Auto / Boat Rental Supported Contract Management Supported Inspection Management Supported Inventory Management Supported Late Fee Calculation Supported Maintenance Management Supported Medical Equipment Rental Supported Multi-Location Supported Online Booking Supported Rate Management Supported Recurring Rentals Supported Reservations Management Supported Scheduling Supported Short / Long Term Rental Supported	Rental Features Auto / Boat Rental Supported Contract Management Supported Inspection Management Supported Inventory Management Supported Late Fee Calculation Supported Maintenance Management Supported Medical Equipment Rental Not Supported Multi-Location Supported Online Booking Supported Rate Management Supported Recurring Rentals Supported Reservations Management Supported Scheduling Supported Short / Long Term Rental Supported Show More Features Car Rental Features Billing & Invoicing Supported Fines Management Supported Fleet Management Supported Quotes / Estimates Supported Rate Tables Supported Reservations Management Supported Split Billing Supported Vehicle Tracking Supported Limo Features Accounting / Payroll Not Supported Customer Management Supported Dispatching / Navigation Not Supported Driver Management Not Supported Job Dashboard Not Supported Pricing Management Supported Reservation Management Supported Rental Property Management Features Credit Check Not Supported Expense Management Supported Online Payments Supported Owner Portal Not Supported Tax Management Supported Tenant Management Not Supported Tenant Portal Not Supported Tenant Screening Not Supported Vacancy Tracking Not Supported Website Management Supported
Integrations PayPal Supported Stripe Supported WordPress Supported Bota Not Supported Epay Not Supported Financial Oxygen Not Supported HitPay Not Supported Joomla! Not Supported PayGate Not Supported Paysera Not Supported Pesapal Not Supported QuickBooks Accountants Not Supported Shopify Not Supported SumUp Not Supported Wix Not Supported WooCommerce Not Supported Worldline Not Supported Xero Not Supported Zoho Books Not Supported myPOS Not Supported Show More Integrations View All 3 Integrations	Integrations PayPal Supported Stripe Supported WordPress Supported Bota Supported Epay Supported Financial Oxygen Supported HitPay Supported Joomla! Supported PayGate Supported Paysera Supported Pesapal Supported QuickBooks Accountants Supported Shopify Supported SumUp Supported Wix Supported WooCommerce Supported Worldline Supported Xero Supported Zoho Books Supported myPOS Supported Show More Integrations View All 23 Integrations
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