Solutionreach

Solutionreach

1.0 out of 5 stars
RecallMax Solutionreach

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RecallMax:

About

RecallMax™ helps you stay connected to your patients and get started with your recovery while non-essential service bans are still in place. Now is the time to prepare your practice and maximize your response once bans are lifted. With RecallMax™, you can start your COVID-19 recovery from home. RecallMax™ allows you to: Track and acquire automated lists of missed COVID-19 appointments. Stay connected to your patients through custom messaging options, including newsletters, email, and text chat. Make practice-wide announcements to keep your patients engaged during shutdowns and announce your return. Stay connected to your patients through custom messaging options, including newsletters, email, and text chat. Make practice-wide announcements to keep your patients engaged during shutdowns and announce your return. Scheduling strategies to quickly fill hygiene and restorative chairs once bans are lifted.
Solutionreach:

About

Solutionreach is 100 percent focused on providing the technology, and the expertise on how to effectively use it, to deliver better care and build a more profitable practice. We did it first, and after nearly 20 years, we’re continuing to lead the way. We show practices how to improve the patient experience and connect with patients in the way they want to connect. The result? More patients schedule more appointments and actually show up for them. More patients leave glowing reviews of their providers for others to see, and then they book appointments. And all patients get regular communications that keep them connected to the practice and coming back. When practices commit to working with us, we bring all the experience we’ve gained working with 52,000 other practices to the entire process, whether it’s that first welcome email or a practice check-in five years down the road. If a practice is ready to start growing and increasing revenue, then we’re the right partner.
RecallMax:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Solutionreach:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
RecallMax:

Audience

Dental offices looking for a Medical Scheduling solution
Solutionreach:

Audience

medical, dental, and vision practices
RecallMax:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Solutionreach:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
RecallMax:

API

Offers API Not Supported
Solutionreach:

API

Offers API Not Supported
RecallMax:

Screenshots and Videos

Solutionreach:

Screenshots and Videos

RecallMax:

Pricing

$395 per month
Free Version Not Supported
Free Trial Supported
Solutionreach:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
RecallMax:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Solutionreach:

Reviews/Ratings

Overall 1.0 / 5
ease 1.5 / 5
features 2.0 / 5
design 1.5 / 5
support 1.3 / 5
Solutionreach:

Pros & Cons from Real Users

Pros

  • None.
  • When the sync with the scheduling system is working the product works as advertised.
  • The software was alright, not the best certainly. It did automate our appointment confirmation process as advertised.
  • Works decent for text and appointment reminders for patients in healthcare offices. Integrates well too.

Cons

  • They over promise and ...underdeliver. of should i say- don't deliver. They skip meetings that they bill for and don't help at all.
  • The sync with your scheduling system is always down and it consumes endless amounts of time to restore it. During the time when the sync is down patients are not receiving their reminders. This results in fewer patients showing up and loss of revenue. The support techs only know basic elements of IT and are in way over their head. They can't understand what the problems are and therefore don't know how to resolve them.
  • The user interface was daunting, especially for our team members who did not grow up in the digital age.
  • I hate the outdated platform and is not super easy to use.
RecallMax:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
Solutionreach:

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported
RecallMax:

Company Information

RecallMax
Founded: 2012
Canada
www.recallmax.com
Solutionreach:

Company Information

Solutionreach
United States
www.solutionreach.com
RecallMax:

Alternatives

Solutionreach:

Alternatives

Modento

Modento

Modento Inc.
4.6 out of 5 stars
RecallMax:
DoctorConnect

DoctorConnect

Adtel International
4.7 out of 5 stars
Solutionreach:
Updox

Updox

1.6 out of 5 stars
RecallMax:
Solutionreach:
Demandforce

Demandforce

1.0 out of 5 stars
RecallMax:
Solutionreach:
Weave

Weave

4.3 out of 5 stars
RecallMax:
Tebra

Tebra

1.1 out of 5 stars
Solutionreach:
RecallMax:

Categories

Solutionreach:

Categories

RecallMax:

Dental Features

Appointment Management Supported
Appointment Reminders Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Not Supported
Patient Account Management Supported
Patient Billing Not Supported
Patient Records Management Supported
Treatment Planning Supported

Medical Scheduling Features

Appointment Management Supported
Billing & Invoicing Not Supported
Drag & Drop Not Supported
Facility Scheduling Not Supported
Multi-Location Supported
No-Show Tracking Supported
On Call Scheduling Not Supported
Patient Records Supported
Patient Scheduling Supported
Physician Management Not Supported
Recurring Appointments Supported
Self Service Portal Not Supported
Staff Scheduling Not Supported
Solutionreach:

Dental Features

Appointment Management Not Supported
Appointment Reminders Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Supported
Patient Account Management Not Supported
Patient Billing Not Supported
Patient Records Management Not Supported
Treatment Planning Not Supported

Appointment Reminder Features

Appointment Scheduling Supported
Calendar Management Supported
Call Reminders Not Supported
Email Reminders Supported
Online Booking Supported
Payment Reminders Supported
Recurring Appointments Supported
Rescheduling Supported
SMS Messaging Supported
Two-Way Messaging Supported

Healthcare CRM Features

Audience Targeting Supported
Campaign Management Supported
Marketing Automation Supported
Medical History Records Not Supported
Patient Communications Supported
Patient Management Not Supported
Physician Management Not Supported
Predictive Analytics Not Supported

Medical Practice Management Features

Claims Management Not Supported
E-Prescribing Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Insurance Eligibility Verification Not Supported
Inventory Management Not Supported
Multi-Office Supported
Multi-Physician Supported
Patient Billing Not Supported
Patient Portal Not Supported
Patient Records Not Supported
Patient Registration Not Supported
Patient Scheduling Supported
Physician Scheduling Not Supported

Optometry Features

Appointment Management Not Supported
Insurance Management Not Supported
Inventory Management Not Supported
Patient Records Not Supported
Recall Tracking Supported
RecallMax:

Integrations

DentiMax Not Supported
Denticon Not Supported
Nextech Not Supported
OrthoTrac Not Supported
PracticeWorks Not Supported
Sensei Cloud Not Supported
WinOMS Not Supported
Solutionreach:

Integrations

DentiMax Supported
Denticon Supported
Nextech Supported
OrthoTrac Supported
PracticeWorks Supported
Sensei Cloud Supported
WinOMS Supported
RecallMax:
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Solutionreach:
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