ReServe Interactive
Silverware
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About

ReServe Interactive provides Hospitality Management solutions that help manage corporate events and various venues. Designed to reduce the amount of user input, by using lifecycle technology and automation. The cloud-based system gives admin users the ability to capture any amount of data for upcoming projects on a mobile device or directly from a browser. Taking payments, managing contracts, and finalizing event correspondent is also part of the in-app tools available.

About

Silverware is an enterprise-grade hospitality platform built for hotels, resorts, and complex multi-venue operations. For more than 30 years, Silverware has powered high-end hospitality environments where uptime, integration depth, and operational flexibility are critical. The platform includes Point of Sale, GuestX, Scan & Pay, Online Ordering, and Mobile Technology for front-of-house operations, with Heartbeat Dashboard and Admin Center providing enterprise visibility and control. Integrated capabilities such as Silverware Pay, CRM & Loyalty, Self-Serve Kiosks, and Kitchen Display System support payments, guest engagement, and high-volume service workflows. With deep PMS integrations, unified guest profiles, multi-revenue-center management, real-time reporting, and 170+ integration partners, Silverware powers over 20,000 venues across 35+ countries, helping hospitality operators reduce complexity, protect revenue, and deliver consistent guest experiences at scale.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Is must have tool for any organization in the business of Hospitality, of any size.

Audience

Silverware is built for hotel, resort, and multi-venue hospitality operators who need enterprise-grade control, deep integrations, and always-on reliability to run complex operations at scale.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Play Video ReServe Interactive-AddItems ReServe Interactive-Detail ReServe Interactive-EventCalendar ReServe Interactive-Home ReServe Interactive-Reports ReServe Interactive-Reservations View more images or videos

Screenshots and Videos

Play Video Silverware: Advanced Hospitality Technology Silverware: GuestX Silverware: Mobile Device Silverware: Mobile App Silverware: Heartbeat Analytics Dashboard Silverware: Fixed POS View more images or videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$49.00/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.1 / 5
ease 4.4 / 5
features 4.2 / 5
design 4.0 / 5
support 4.0 / 5

Pros from Real Users

Pros

  • They always explain in full things that I need to know about the system. They always make me feel welcome when I make the call. They are always kind when speaking to me.
  • I called multiple times as I needed some assistance with some setting our Silverware system, the waiting time on a line was not long, they fixed my issues promptly without any problems.
  • I really like all the different reports that are available under the Silverware platform. They allow you to really dig into the numbers to see which areas of the business are thriving and which areas need improvement. This is especially useful in the accounting department when doing our Daily Business Reports.
  • All interconnected and support is easy to get ahold of, realativly easy software to learn, and easy enough to train new hirers on.
  • The system is user friendly, and the installer Michael was very helpful and provided the training for all restaurant staff.
  • Ease of use, simple set up and removal of buttons. Easy to go from one page to another. simple layout
  • All the different reports that are available are extremely helpful for a variety of reasons. The Silverware reporting allows me to complete our daily revenue reports for our leadership which is extremely valuable to be able to compare to previous years/days/months and also see where we are based on our budget.
  • User-friendly interface and intuitive navigation Efficient table management and POS system Reliable reporting and analytics tools Responsive customer support
  • Most customer support people seem more knowledgeable in the last 6 months compared to several years ago.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

ReServe Interactive
Founded: 1996
United States
www.reserveinteractive.com

Company Information

Silverware
Founded: 1992
Canada
www.silverwarepos.com

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Categories

Catering Supported
Club Management Supported
Event Management Supported
Restaurant Inventory Management Supported
Restaurant Management Supported
Venue Management Supported
Winery Supported

Categories

Food Service Analytics Supported
Point of Sale Supported
Restaurant Data Analytics Supported
Restaurant Inventory Management Supported
Restaurant Management Supported
Restaurant POS Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Not Supported
Inventory Management Supported
Kitchen Management Not Supported
Menu Management Not Supported
Payroll Management Not Supported
Point of Sale (POS) Not Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported
Show More Features

Catering Features

Banquet Management Supported
Billing & Invoicing Supported
Booking Management Supported
Calendar Management Supported
Contract Management Supported
Costing Supported
Customer Database Supported
Event Management Supported
Facility Management Supported
Inventory Management Supported
Kitchen / Menu Management Supported
Order Management Supported
Quote Management Supported
Recipe Management Not Supported
Waitstaff Management Supported

Club Management Features

Attendance Tracking Not Supported
Billing & Invoicing Supported
Check-In Manager Not Supported
Contract Management Supported
Employee Management Not Supported
Event Management Supported
Inventory Management Not Supported
Marketing Management Supported
Member Portal Not Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Not Supported

Event Management Features

Attendee Management Not Supported
Badge Management Not Supported
Conferences / Conventions Not Supported
Exhibit / Vendor Management Supported
Gamification Supported
Room Block Management Supported
Social Media Promotion Supported
Sponsorship Management Not Supported
Surveys & Feedback Not Supported
Ticketing Not Supported
Volunteer Management Supported
Weddings / Parties Supported

Venue Management Features

Attendee Management Supported
Billing & Invoicing Supported
Contract Management Supported
Customer Management Supported
Event Management Supported
Food & Beverage Management Supported
Multi-Facility Supported
Reservations Management Supported
Resource Booking Supported
Sales Management Supported
Staff Management Not Supported

Winery Features

Barrel Management Not Supported
Billing & Invoicing Not Supported
Cellar Management Not Supported
Inventory Management Not Supported
Order Management Not Supported
Point of Sale (POS) Not Supported
Production Tracking Not Supported
Vineyard Management Not Supported
Wine Club Management Supported

Restaurant Management Features

Billing & Invoicing Supported
Built-in Accounting Supported
Employee Management Supported
Food Costing Supported
Inventory Management Supported
Kitchen Management Supported
Menu Management Supported
Payroll Management Supported
Point of Sale (POS) Supported
Reporting/Analytics Supported
Reservations Management Supported
Sales Tracking Supported
Table Management Supported
Wait List Management Supported
Waitstaff Management Supported
Show More Features

Point of Sale Features

Barcode Scanning Not Supported
Commission Management Supported
Cryptocurrency Support Not Supported
Customer Account Profiles Supported
Discount Management Supported
eCommerce Integration Not Supported
Electronic Signature Supported
Gift Card Management Supported
Loyalty Program Supported
Multi-Location Supported
Restaurant POS Supported
Retail POS Supported
Returns Management Supported

Restaurant POS Features

Delivery Management Supported
Gift Card Management Supported
Inventory Management Supported
Loyalty Program Supported
Mobile Access Not Supported
Online Ordering Supported
Order Management Supported
Reporting/Analytics Supported
Separate Checks Supported
Split Checks Supported
Table Management Supported
Tips Management Supported

Integrations

7shifts Not Supported
Access Procure Wizard Not Supported
Adaco Not Supported
Ameego Not Supported
Craftable Not Supported
Crave Not Supported
Flipdish Not Supported
Givex Not Supported
HubWorks Retail Task Management System Not Supported
Incentivio Not Supported
Maestro PMS Not Supported
MarketMan Not Supported
SevenRooms Not Supported
Twilio Not Supported
ValueLink Appraisal Management Not Supported
Venga Not Supported
WISK Not Supported
WebRezPro Not Supported
Yellow Dog Inventory Not Supported
Zip Forecasting Not Supported
Show More Integrations

Integrations

7shifts Supported
Access Procure Wizard Supported
Adaco Supported
Ameego Supported
Craftable Supported
Crave Supported
Flipdish Supported
Givex Supported
HubWorks Retail Task Management System Supported
Incentivio Supported
Maestro PMS Supported
MarketMan Supported
SevenRooms Supported
Twilio Supported
ValueLink Appraisal Management Supported
Venga Supported
WISK Supported
WebRezPro Supported
Yellow Dog Inventory Supported
Zip Forecasting Supported
Show More Integrations
View All 28 Integrations
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Claim ReServe Interactive and update features and information