ReCreateX

ReCreateX

GANTNER Electronic
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About

If you’re looking for a ticketing management solution, ReCreateX is the way to go. ReCreateX serves as a total solution when automating museums, zoos, visitor attractions. More than 6,000 individual users make daily use of ReCreateX. ReCreateX has been designed on a modular basis, which means it can be expanded step by step. ReCreateX is suitable for use within both small and large-scale projects and can support an unlimited number of users at once, with all information delivered in ‘real-time. Moreover, the ReCreateX platform – which can be installed as a client/server application or as a hosted solution – ensures fast and accurate processing of millions of visitors each year, and since it is designed using the latest technologies, the ReCreateX software is incredibly powerful.

About

TryBooking is an online event ticketing, booking and registration platform that makes events easy. Trusted by more than 150,000+ event organizers, we help you manage all types of events/registrations from private functions to major festivals with ease. TryBooking's 3 Promises To You: - Low ticketing fees and Free for Free Events - Free local support, we will be with you every step of the way - No lock in contracts or subscriptions. Events Made Easy Through: - User-friendly ticketing system to create and sell tickets - Show off your brand in our fully customizable pages for each event - Array of reports and analytics, accessible with a click of a button - Create smart forms adaptable for any audience - Reserve seats and table functionality - Free mobile scanning app and Box Office - Fundraising support and membership features - No third party marketing, we value your privacy - API friendly - Integration with Xero and Stripe

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Royal museums looking for a ticketing management software

Audience

General event organisers, schools, councils, sporting clubs, community groups, arts organisations, businesses, fitness groups and anyone who wants to easily take registrations online.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Free
Australia
Attendees pay 50c per ticket,
Event organisers pay 2.5%

United States
Attendees pay $1 per ticket,
Event organisers pay 3.5%

Free for Free Events
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 3.0 / 5
design 3.0 / 5

Reviews/Ratings

Overall 4.6 / 5
ease 4.4 / 5
features 4.6 / 5
design 4.2 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Good attempt, but no cigar. Try again Gantner before claiming that you have a great product. The solution seems to have capacity issues both on front & backend.

Cons

  • The platform claims to deal with high loads of users that try to get tickets, but it does not do anything close to it. Yes it has a waiting row, but that's where it stops. My latest experience: being kicked out 4 times in 40 minutes independently if you are already past the waiting row or not. Then having to log in again and starting at the end of the line again.

Pros & Cons from Real Users

Pros

  • Great customers support that actually took time to explain and walk through creating my event and teach me how to use the new features. Always updating and making the UI better and obviously cheaper than other competitors - the main selling point for me. Plus I can connect my Stripe Account!
  • I have used other platforms previously and had trouble assessing my event sales - it was a nightmare. When i rang the TryBooking hotline, i was greeted by a lovely member. We run a mix of free events and paid workshops, it's great to know real people are behind the platform and can offer personalised support when you need.
  • Great customer service. Easy to navigate system. In-built Mailing system for communicating with registrants. Simple custom field creation. CSV export available for reporting. Mobile Scanning App.
  • I used the Learning Centre to set up my event. All my questions were answered. I also called the support team and my call was answered straight away.
  • Really affordable compared to alternatives. Has a great create event wizard that means you can sell tickets straight away. Only had to use support once and they answered the phone immediately and were helpful.

Cons

  • There is a lot of features that you don't know what to do with when you first log in. But at least doesn't take too long learn how to use them, but I wish it was easier to find them all in the navigation bar.
  • Takes a while to get used to it, especially ticket pricing. Just found out they have a fundraising feature. They should promote their features more. Overall, I like it. I think there could be additional tools like design templates which would be a plus.
  • Can only link one bank account to a TryBooking account.
  • Nothing, everything worked without a hitch. Would suggest this site for anyone who is computer savvy.
  • Takes a while to locate all the features, UI is not the same throughout the whole system.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GANTNER Electronic
Founded: 1982
Austria
www.gantner.com/product/ticketing-software-recreatex/

Company Information

TryBooking
Founded: 2008
Australia
portal.trybooking.com/us/

Alternatives

Alternatives

Gatemaster

Gatemaster

Gatemaster Systems
Omnico

Omnico

Omnico Group

Categories

Categories

Ticketing Features

Barcode / Ticket Scanning
Box Office Management
Concessions Management
Customer Database
Event Management
Fundraising Management
General Admission
Kiosk Ticketing
Mobile Ticketing
Online Ticketing
Onsite Ticketing
POS
Print-at-Home
Reserved Seating
Season Tickets
Ticket Brokering
VIP & Discount Tickets

Event Booking Features

Attendee Management
Confirmation/Reminders
Discount/Coupon Management
Event Calendar
Marketing Management
Online Payments
Online Registration
Social Media Promotion
Wait List Management
Website Management

Registration Features

Activity Registration
Attendance Management
Badge Management
Calendar Management
Class Registration
Contact Management
Event Registration
Form Builder
Group Registration
Marketing Management
Online Registration
Onsite Registration
Payment Processing
Refund Automation
Self Check-In
Surveys & Feedback

Integrations

Convious
Facebook
Google Analytics
Salesforce
Schoolbox
Stripe
Xero

Integrations

Convious
Facebook
Google Analytics
Salesforce
Schoolbox
Stripe
Xero
Claim ReCreateX and update features and information
Claim ReCreateX and update features and information
Claim TryBooking and update features and information
Claim TryBooking and update features and information