Related Products
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About
At Raven360, we know that you want to train customers so you can scale your business. To do that, you must guide users toward mastering your product.
The problem is if you can’t scale onboarding users, you risk losing customers, and your team feels overwhelmed and frustrated.
We believe a lack of product competency should never be why a customer churns.
We understand how much it hurts when customers leave for a competitor,
which is why we’ve helped over 2 million learners and certified over 400,000 experts.
Here’s how we do it:
Step 1: We use the Raven methodology to diagnose your training process
Step 2: We demo how the method improves and accelerates product mastery
Step 3: We give you a plan for your new onboarding and training delivery platform
So, schedule a Demo. And in the meantime, explore our free online Academy.
Stop losing customers, wasting time, and damaging your brand reputation. Instead, feel confident and in control while creating product exp
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About
ReflexAI provides a suite of AI-powered tools for contact centers, crisis hotlines, customer service, and support teams to dramatically improve training, quality assurance, and performance at scale. The core modules are Prepare, which delivers hyper-realistic, dynamic role-play simulations (via text or voice) so agents can practice handling complex, sensitive, or high-stakes conversations (from customer service to crisis intervention) in a safe, risk-free environment, and Assure, which automates quality assurance by analyzing 100% of live voice or chat interactions and generating unbiased, consistent feedback and performance metrics across agents and conversations. With Prepare, organizations can configure custom simulation scenarios and scoring criteria in minutes using ReflexAI Studio, no coding or developer support needed, enabling new hires or existing staff to build empathy, communication skills, compliance, and confidence before they handle real interactions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
B2B SaaS with complex products that want a comprehensive LMS
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Audience
Contact center managers, crisis response teams, and customer support leaders interested in a tool to train and evaluate staff on high-stakes conversations, ensure consistent quality across all interactions, and scale training and QA without manual review bottlenecks
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationRaven360
Founded: 2011
United States
www.raven360.com
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Company InformationReflexAI
Founded: 2022
United States
www.reflexai.com
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Categories |
Categories |
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Sales Training Features
Analytics / Reporting
Assessment Management
Built-in Course Authoring
Certification Management
Customizable Branding
Gamification
Learning Management
Microlearning
Onboarding
Practice Tools
Progress Tracking
Video Assessments
Training Features
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies
Learning Experience Platforms Features
Built-in Course Authoring
Content Sharing
Employee Portal
Gamification
Microlearning
Mobile Learning
Multi-User Collaboration
Recommendations
Reporting/Analytics
Self-Service Content Curation
Social Learning
Third Party Course Library
Learning Management Systems (LMS) Features
Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Corporate / Business
Customizable
eCommerce
eLearning Companies
Gamification
Learner Portal
Mobile Learning
Open Source
SCORM Compliance
Synchronous Learning
Video Conferencing
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Integrations
Box
Dropbox
Google Drive
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Salesforce
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Integrations
Box
Dropbox
Google Drive
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Salesforce
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