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About

​Rating Captain is an all-in-one social proof management platform focused on authentic product reviews, reliable data, and ecommerce customization. It enables businesses to collect customer feedback that increases website traffic, drives sales, and provides actionable business information. It automates post-purchase communication, allowing timely responses to reviews across multiple sites, which helps in controlling the company's image. By engaging with customers and addressing their concerns, businesses can foster lasting relationships, resulting in more returning visitors. With 79% of consumers trusting reviews, displaying customer feedback builds trust and shortens the decision-making process for potential buyers. Rating Captain also facilitates the collection of positive product reviews for online stores, enhancing sales and SEO. Rating Captain integrates with key ecommerce platforms like Shopify, WooCommerce, DecoNetwork, and BaseLinker, ensuring seamless operation.

About

SalesCaptain is an AI-powered customer experience management (CXM) platform designed to help local businesses attract, engage, and elevate customers through one unified communication and marketing hub. It centralizes messaging from texts, calls, social media, web chat, and payments into a single dashboard, backed with AI-generated communications and follow-up workflows. Features include automated review collection, intelligently filtering and posting positive feedback, plus business listing optimization, smart campaigns for personalized text and email, multi-channel web chat powered by Buk AI, and built-in phone solutions with AI call reception, whisper coaching, transcription, and call tracking. It also offers a customer manager to consolidate customer data and interactions, referral and feedback tools, competition insights, and SmartPages for SEO visibility.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for a tool to enhance their online reputation and build customer trust through effective review management

Audience

Local service and retail businesses seeking an AI-driven “all-in-one” CXM solution to automate communications, boost online presence, manage reviews and leads, and streamline payments.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$39 per month
Free Version
Free Trial

Pricing

$300 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.4 / 5
ease 4.6 / 5
features 4.6 / 5
design 4.7 / 5
support 4.6 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Rating Captain
Founded: 2020
Poland
ratingcaptain.com

Company Information

SalesCaptain
Founded: 2020
United States
salescaptain.com

Alternatives

Alternatives

Categories

Categories

Integrations

Google Business Profile
Shopify
WooCommerce

Integrations

Google Business Profile
Shopify
WooCommerce
Claim Rating Captain and update features and information
Claim Rating Captain and update features and information
Claim SalesCaptain and update features and information
Claim SalesCaptain and update features and information