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About

Commission and Discount based Multi-tier partners, Threshold and Lock-in periods, Partner Dashboard, White-labelled Support Integration, Lead-lock Mechanism, Partner Dashboards, Partner Performance Tracking, Customization Capability. Customer Self-Support, Auto Ticket Assignment, SLA Triggers, Escalation Matrix, Support Ratings, Customer Portal, Integrated Knowledgebase, Announcement Mechanism, and Intelligent Support Dashboards. Free, One-time, Recurring, Pay-per-use, and Contract plans supported with auto-renewal and usage-based pricing. Modify pricing according to billing cycle and number of units purchased. Create bundled offerings and motivate customers to purchase more. Multiple currencies, Tax levels and rules, and Payment gateways are supported. Empower customer with the ability to upgrade and downgrade cloud services from the customer panel. Have them purchase add-ons for services.

About

ServMate is field service management and CMMS software built in Australia for engineering-focused service teams — instrument technicians, calibration labs, industrial maintenance contractors and field service engineers. It covers scheduled job dispatch with drag-and-drop calendars, preventive maintenance with automated recurrence, van-stock and warehouse inventory tracking, asset and device management with full service history, and purchase-order raising from the field. Two capabilities set ServMate apart: a dedicated calibration compliance module (intervals, due dates, certificate management, audit-ready records) — functionality mainstream FSM platforms don't offer — and the ServMate Buyer's Network, giving customers access to industrial spare parts at 20-30% below list pricing, including hard-to-source and obsolete components. Per-user pricing from A$69/user/month with no lock-in. Australian-built and Australian-supported.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Cloud Management solution that helps IT teams visualize, track, and query their cloud infrastructure

Audience

Field service engineering teams, instrument technicians, calibration laboratories, industrial maintenance contractors and MRO teams in Australia and New Zealand

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$49 user per month
Free Version
Free Trial

Pricing

$69 AUD/month/user
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

RackNap
Founded: 2016
India
www.racknap.com

Company Information

ServMate
Founded: 2026
Australia
www.servmate.com.au

Alternatives

Alternatives

GP MaTe

GP MaTe

MATE PCS
Fleet Mate

Fleet Mate

Zeen Group Pty Ltd

Categories

Categories

Cloud Management Features

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Integrations

No info available.

Integrations

No info available.
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