RXNT vs. Tebra Comparison


RXNT	Tebra	+	+
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About RXNT is an ambulatory healthcare technology pioneer that empowers medical practices and healthcare organizations to succeed and scale through innovative, data-backed, AI-powered software. Our fully-integrated, ONC-certified suite of medical software—like Clinical EHRs, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal, and more—optimizes clinical outcomes and RCM for your practice. Used by tens of thousands of medical professionals—from large physician practices to medical billing companies—to drive growth, streamline business operations, and improve patient care across all 50 U.S. states. Our unified “Full Suite” system employs a secure, central database so your data passes through every product in real-time from anywhere, and more than 135 million prescriptions have been transmitted and over $10 billion in claims have been processed using RXNT.		About Independent practices need complete solutions to maximize patient and provider well-being. While each Tebra product is purpose-built to modernize and optimize every step of the patient-practice journey, the combined platform delivers a complete operating system that provides added value for providers and patients alike. Power your connected practice with everything you need to attract new patients and keep current ones through the power of digital presence. Empower patients through every communication touchpoint and deliver a uniquely frictionless experience and convenient access that builds trust and a healthier practice. A modern, certified EHR solution built for the needs of today’s provider, delivering everything your practice needs. This includes robust charting, streamlined documentation, a comprehensive view of patients and their history, eRx, eLabs, telehealth, and more, allowing providers control of how they deliver care.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Healthcare organizations & specialists of all sizes, from large physician practices to medical billing companies across the United States		Audience Healthcare providers seeking a tool to modernize and optimize every step of the patient-practice journey
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $126/month Simple, transparent pricing plans include a free setup and training period, free data transfer and storage, and free in-house support. Plus, 24/7 cloud-based access, regular system upgrades, and mobile applications for iOS & Android. Per provider, annual contract, billed monthly or yearly. 10% discount available for yearly billing! Free Version Not Supported Free Trial Not Supported		Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 1.1 / 5 ease 1.8 / 5 features 1.9 / 5 design 2.0 / 5 support 1.1 / 5 Read all reviews
Pros from Real Users Pros I liked the immediate response that was provided by the customer service team. The user interface required several layers of support and every time, the team was amazing in their detailed and quick response.		Pros & Cons from Real Users Pros Tebra offers a fairly decent charting system, which can be a positive aspect of the platform. However, unless you have dedicated assistance, transitioning away from it comes at a steep price—potentially costing thousands just to obtain your own data. This makes the system feel more like a financial trap than a truly provider-friendly solution. Aprima is by far the worst but Tebra is a close second. I say that after using cerner, meditech, epic, aprima, allscripts, and practice fusion. It has so many ridiculous cliquues at times, has errors, goes down, flawed updates, you name it of the "I dont want to deal with.....and Tebra probably has that problem. Avoid this junk at all costs. Nothing. System is difficult to use. Accounting is difficult. Support tries hard but their hands are tied by those above them. Beware of Tebra’s lack of transparency and customer support. Despite not even starting onboarding or accessing the platform, we’ve been repeatedly charged without any explanation. Attempts to get answers are met with impersonal responses, directing us to ‘submit a ticket’ with no resolution. Tebra’s support is inaccessible, with no direct point of contact and vague responses to critical billing issues. This experience has felt unprofessional and even fraudulent, with ongoing charges for a service we’ve yet to use. If you’re considering Tebra, prepare for billing and communication challenges that make this service more frustrating than beneficial. Every good employee left the company. Not many compliments to give here. Good sales pitch, terrible delivery of services paid for. Cons Tebra presents itself as a comprehensive solution for providers, yet in reality, it falls short in every critical area. The clearinghouse consistently rejects claims, making the billing process inefficient and unreliable. Additionally, the requirement to download a desktop version just to conduct billing is outdated and inconvenient. To make matters worse, customer service is unresponsive, often taking days or even weeks to provide assistance. This platform fails to deliver on its promises, creating more frustration than solutions. Everything, where do you want to start. Horrible customer service. Poor functionality, Tebra allowed an outsider to hack my billing accounts multiple times. Tebra then fraudulently charged a provider's credit card $3000 of fraudulent charges without their knowledge. My billing company lost clients because of these antics by Tebra. No one will communicate or refund the money. Do not trust Tebra. I feel compelled to warn others about our experience with Tebra. Despite not having gone through onboarding or even accessing the product, Tebra has been charging our account regularly. There has been absolutely no communication about what these charges are for, and any attempt to reach out for clarification is met with impersonal responses telling us to ‘submit a ticket’—which results in no actual help or transparency. We haven't had any opportunity to use the platform or even start implementation, so it feels like these charges are completely unfounded. This lack of onboarding and customer support, combined with the unexplained billing, has left us feeling misled and taken advantage of. At this point, it’s hard not to see this as fraudulent behavior, given that we’re paying for a service we haven't received. Tebra’s lack of accountability and transparency is both unprofessional and unethical. I’d strongly recommend steering clear of this company if you want reliable service, clear communication, and a trustworthy partnership. So far, it’s been nothing but frustrating and costly without any benefit to our practice. Terrible customer service. Help desk us unhelpful. SEO is not optimized. Website is not updated even once after GO-LIVE. Rude staff. Would never use this company again.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Not Supported Live Online Supported In Person Not Supported
Company Information RXNT Founded: 1999 United States www.rxnt.com		Company Information Tebra United States www.tebra.com
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Categories Care Coordination Supported Chronic Care Management Supported Clinic Management Supported Clinical Documentation Supported Dermatology Supported e-Prescribing Supported Electronic Medical Records (EMR) Supported Healthcare Claims Management Supported Medical Billing Supported Medical Practice Management Supported Mental Health Supported Patient Engagement Supported Patient Intake Supported Patient Portal Supported Patient Scheduling Supported Pediatric Supported Podiatry Supported Prior Authorization Supported Revenue Cycle Management Supported Telemedicine Supported Therapy Supported		Categories Appointment Reminder Supported Care Coordination Supported Clinic Management Supported Clinical Documentation Supported e-Prescribing Supported Electronic Medical Records (EMR) Supported Health Insurance Supported Healthcare Claims Management Supported Medical Billing Supported Medical Practice Management Supported Medical Scheduling Supported Patient Engagement Supported Patient Intake Supported Patient Management Supported Patient Relationship Management (PRM) Supported Patient Scheduling Supported Revenue Cycle Management Supported Telemedicine Supported
Electronic Medical Records (EMR) Features Appointment Management Supported Charting Supported Compliance Tracking Supported E-Prescribing Supported E/M Coding Supported Handwriting Recognition Not Supported HIPAA Compliant Supported Integrated Telehealth Supported Meaningful Use Certified Supported MIPS Certified Supported ONC-ATCB Certified Supported Patient Portal Supported Self Service Portal Supported Voice Recognition Supported Medical Billing Features Claims Processing Supported Claims Scrubbing Supported Code & Charge Entry Supported Compliance Tracking Supported Customizable Dashboard Supported Dunning Management Not Supported Invoice History Not Supported Patient Eligibility Checks Supported Practice Management Supported Quotes/Estimates Not Supported Remittance Advice Supported Medical Practice Management Features Claims Management Supported E-Prescribing Supported EMR / EHR Supported HIPAA Compliant Supported Insurance Eligibility Verification Supported Inventory Management Not Supported Multi-Office Supported Multi-Physician Supported Patient Billing Supported Patient Portal Supported Patient Records Supported Patient Registration Supported Patient Scheduling Supported Physician Scheduling Supported Patient Engagement Features Appointment Scheduling Supported Care Planning Not Supported Collaboration Supported Messaging Supported Mobile Access Supported Patient Education Supported Patient Portal Supported Personal Health Record Supported Progress Tracking Not Supported Self Management Supported Patient Scheduling Features Analytics/Reporting Supported Approval Process Control Not Supported HIPAA Compliant Supported Mobile Access Supported Notifications/Alerts Supported Online Scheduling Supported Patient Communications Supported Patient Intake Supported Patient Portal Supported Patient Records Management Supported Payment Processing Supported Reminders Supported SMS Messaging Supported Revenue Cycle Management Features Accounts Receivable Supported Claims Management Supported Collections Management Supported EHR/EMR Integration Supported For Healthcare Supported ICD-10 Compliance Supported Insurance Verification Supported Medical Billing Supported Patient Portal Supported Patient Registration Supported Patient Scheduling Supported Payment Processing Supported Telemedicine Features Appointment Reminders Supported Appointment Scheduling Supported Chat / Messaging Supported E-Prescribing Supported For Medical Purposes Supported HIPAA Compliant Supported Multi-Provider Practice Supported Online Forms Supported Patient Queue Management Not Supported Practice Management Supported Remote Treatment Plans Not Supported Teleradiology Not Supported Video Conferencing Not Supported e-Prescribing Features Clinical Alerts Supported Drug Reference Database Supported Electronic Prior Authorization Supported EPCS Supported Formulary Management Supported Medication History Supported Prescription Cancellation Supported Prescription Renewals Supported Refill Management Supported Show More Features Dermatology Features Claims Management Supported EMR / EHR Supported HIPAA Compliant Supported Image Management Not Supported Inventory Management Not Supported Patient Portal Supported Progress Notes Supported Scheduling Supported Treatment Plans Supported Mental Health Features Appointment Reminders Supported Appointment Scheduling Supported Assessment & Treatment Plans Supported Billing & Invoicing Supported Claims Management Supported E-Prescribing Supported EDI Not Supported EMR / EHR Supported HIPAA Compliant Supported Inpatient / Residential Not Supported Multi-Provider Practice Supported Patient Portal Supported Personnel Management Not Supported Progress Notes Supported Single Provider Practice Supported Patient Portal Features Appointment Confirmations Supported Appointment Scheduling Supported Bill Payment Supported Care Plans Supported Care Summaries Supported EHR-Agnostic Not Supported Health Record Access Supported Intake Forms Supported Lab Results Supported Prescription Renewals Supported Secure Messaging Supported Video Consultations Not Supported Pediatric Features Admissions Management Not Supported Billing & Invoicing Supported Charge Capture Supported Clinical Notes Supported Code Processing Supported Custom Bundles Not Supported Electronic Health Record Supported HIPAA Compliant Supported Practice Management Supported Scheduling Supported SMS Messaging Supported Vaccine Management Supported Podiatry Features Appointment Management Supported Patient Records Supported
Integrations AI Answering Not Supported DoctorConnect Not Supported FlowHealth Not Supported Grapheus Not Supported Hospice Tools Supported Medsender Not Supported Nexus EHR Not Supported QuickSlot Health Not Supported Recupra Not Supported ScribeHealth Not Supported Stable Not Supported Show More Integrations View All 1 Integration		Integrations AI Answering Supported DoctorConnect Supported FlowHealth Supported Grapheus Supported Hospice Tools Not Supported Medsender Supported Nexus EHR Supported QuickSlot Health Supported Recupra Supported ScribeHealth Supported Stable Supported Show More Integrations View All 10 Integrations
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