REPLYfairyiQspeaks Limited
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Related Products
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About
REPLYfairy is an AI-assisted Google review reply service designed to help businesses stay on top of their online reputation without spending hours responding to customer reviews.
REPLYfairy monitors a connected Google Business Profile for new reviews and creates context-aware responses that match the business's brand voice. Businesses remain in control of what gets published, with options to approve, edit, or reject suggested replies.
For straightforward positive reviews, businesses can choose to enable automatic posting. Reviews involving complaints, sensitive issues, or situations where the AI has lower confidence are flagged for human approval before anything is published.
REPLYfairy also provides monthly reporting covering review-response coverage, response speed, and rating trends.
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About
Generate, monitor, respond to and analyze reviews from dozens of channels in a single place. Respond to customers on any platform from a single workspace, with responses posted in near real-time. Create custom alerts that allow agents to get notified as soon as a new review is posted that meets filter criteria. Customize your workspace to view aggregated reviews and Q&A in a way that supports your workflow. Create categories of keywords and tags to trigger urgency around top-of-mind issues and prioritize responses. Make responding faster and more consistent by starting with templates and customizing them to each unique review or question. Ensure responses are on-brand and accurate by setting up an approval process for managers. Assign roles and grant user permissions such as turning off the ability for editing or not allowing users to work on the same data set.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Small and medium-sized businesses, Restaurants and cafés Hotels, Salons and beauty businesses, Retail businesses, Dental clinics, Medical businesses, Local service businesses, Businesses managing multiple Google Business Profile locations
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Audience
Companies in need of an all-in-one review management platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
£39
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationiQspeaks Limited
Founded: 2024
United Kingdom
replyfairy.com
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Company Information1440
Founded: 2009
United States
www.1440.io/reputation-studio/
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Categories |
Categories |
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Reputation Management Features
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Review Management Features
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
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