XRM

XRM

Affinitiv
+
+

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About

As car buyers spend more of their time online, the majority of customers are forming their critical first impression of a dealership digitally as opposed to in the physical showroom. RAPID RTC offers a comprehensive digital communications platform (Lead Manager, Live Dealer, Chat, Text, Social) that aggregates all consumer-initiated digital engagement methods and connects those online consumers to sales advisors in real-time providing a premium omni-channel customer experience throughout the online purchase journey. Our tools require no application to download, special software or hardware – we are device and platform agnostic. While our technology is developed to bring value to our clients, our clients’ customers are always at the core of our thinking – something that differentiates us in the market today. Our specialized support teams are in place to service your needs. From Dealer Care, Training and 24/7/365 Concierge Teams.

About

Responsive. Results-driven. Optimizable for every OEM. Drive up your revenue while driving down vendor fees with XRM, a fully integrated CRM powerhouse built by dealers, for dealers. Whether on the floor or online, maintain an overview of all showroom activity in real time. Integrate with third-party lead providers to stay on top of your sales opportunities. Complete tasks and manage customer interactions from your mobile device. Wirelessly manage customer data and interactions. Accelerate deal processing with available license plate and driver’s license scanning. Monitor internet leads in real time and complete follow-up tasks wirelessly. View incentives and factory programs based on vehicle selection and customer credit history. Adjust customer payment options with retail, lease, and balloon deals. Cut deal times in half with professional electronic paperwork. Stay on top of all showroom activity in real time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies or individuals looking for a Car Dealer platform

Audience

Car dealers and companies looking for a sales management software solution for their business needs

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

RAPID RTC
Founded: 1996
Canada
rapidrtc.com

Company Information

Affinitiv
United States
www.affinitiv.com/sales/xrm/

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SYS&GO DMS

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Categories

Auto Dealer Supported

Categories

Auto Dealer Supported

Auto Dealer Features

Accounting Not Supported
Buy-Here-Pay-Here Not Supported
Collections Management Not Supported
Contact Database Supported
Customer Database Not Supported
Document Management Supported
F&I Management Not Supported
Financing Management Not Supported
Form Printing Not Supported
Inventory Management Not Supported
Lease Management Not Supported
New Car Dealer Supported
New Car Lot Not Supported
Online Inventory Not Supported
Parts Management Not Supported
Sales Management Not Supported
Service Department Not Supported
Used Car Lot Not Supported
Website Integration Supported

Integrations

Dealertrack DMS Not Supported
Pam Not Supported
RouteOne Not Supported

Integrations

Dealertrack DMS Supported
Pam Supported
RouteOne Supported
Claim RAPID RTC and update features and information
Claim RAPID RTC and update features and information
Claim XRM and update features and information
Claim XRM and update features and information