XRMAffinitiv
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Related Products
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About
As car buyers spend more of their time online, the majority of customers are forming their critical first impression of a dealership digitally as opposed to in the physical showroom. RAPID RTC offers a comprehensive digital communications platform (Lead Manager, Live Dealer, Chat, Text, Social) that aggregates all consumer-initiated digital engagement methods and connects those online consumers to sales advisors in real-time providing a premium omni-channel customer experience throughout the online purchase journey. Our tools require no application to download, special software or hardware – we are device and platform agnostic. While our technology is developed to bring value to our clients, our clients’ customers are always at the core of our thinking – something that differentiates us in the market today. Our specialized support teams are in place to service your needs. From Dealer Care, Training and 24/7/365 Concierge Teams.
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About
Responsive. Results-driven. Optimizable for every OEM. Drive up your revenue while driving down vendor fees with XRM, a fully integrated CRM powerhouse built by dealers, for dealers. Whether on the floor or online, maintain an overview of all showroom activity in real time. Integrate with third-party lead providers to stay on top of your sales opportunities. Complete tasks and manage customer interactions from your mobile device. Wirelessly manage customer data and interactions. Accelerate deal processing with available license plate and driver’s license scanning. Monitor internet leads in real time and complete follow-up tasks wirelessly. View incentives and factory programs based on vehicle selection and customer credit history. Adjust customer payment options with retail, lease, and balloon deals. Cut deal times in half with professional electronic paperwork. Stay on top of all showroom activity in real time.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies or individuals looking for a Car Dealer platform
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Audience
Car dealers and companies looking for a sales management software solution for their business needs
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company InformationRAPID RTC
Founded: 1996
Canada
rapidrtc.com
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Company InformationAffinitiv
United States
www.affinitiv.com/sales/xrm/
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Categories |
Categories |
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Auto Dealer Features
Accounting
Not Supported
Buy-Here-Pay-Here
Not Supported
Collections Management
Not Supported
Contact Database
Supported
Customer Database
Not Supported
Document Management
Supported
F&I Management
Not Supported
Financing Management
Not Supported
Form Printing
Not Supported
Inventory Management
Not Supported
Lease Management
Not Supported
New Car Dealer
Supported
New Car Lot
Not Supported
Online Inventory
Not Supported
Parts Management
Not Supported
Sales Management
Not Supported
Service Department
Not Supported
Used Car Lot
Not Supported
Website Integration
Supported
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Integrations
Dealertrack DMS
Not Supported
Pam
Not Supported
RouteOne
Not Supported
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